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Remote Technical Account Manager Associate Jobs in Louisiana

$100K - $130K/yr

The Regional Technical Manager - Refrigeration is responsible for implementing the long-term ... Position is remote based, preferably in the Southeast. What Armacell can offer you * Healthcare ...

Those fully remote associates residing in states where service is required by contract, law, or ... We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy ...

Work collaboratively with Account Managers to communicate customer goals, pain points, and all relevant customer information to ensure a smooth hand-off to post enrollment activities (product ...

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Technical Trainer

Shreveport, LA · On-site +1

$25.25 - $33.50/hr

Health Savings Account (HSA) and Flexible Spending Accounts (FSA) * Voluntary Life / AD&D ... Attend ride-a-longs with customer commercial sales managers to promote and educate their customers ...

Showing results 41-60

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Louisiana?

The most popular types of Remote Technical Account Manager jobs in Louisiana are:

What cities in Louisiana are hiring for Remote Technical Account Manager Associate jobs?

Cities in Louisiana with the most Remote Technical Account Manager Associate job openings:

Sales Manager, Industrial Sales USCAN

LyondellBasell

Prairieville, LA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


LyondellBasell rating

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

35th of 100 rated chemical manufacturers


Job description

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come.  LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Come Join an Inclusive Team

The Sales Manager, APS Industrial US/CAN will lead a team of Account Managers covers APS products within the industrial segment. Products may include Polypropylene Compounds, Engineered Plastics, Masterbatch/Color, Microthene and others. This position's primary responsibility will be to help develop and execute the APS commercial growth plan within the industrial segment. This position will also help execute and enable broader APS business plans by working cross-functionally to optimize pricing, forecasting, S&OP, credit management, marketing strategy, new business development, technical service & product development, customer service, credit, and global account planning. You will play a critical role as the voice of customer for the industrial segment within LYB and will be accountable for the successful execution of all commercial aspects of the business plans. 

Location & Travel: This is a remote position supporting teams in the Midwest and Southeast region with approximately 60% travel. 

A Day in the Life

   Ensures, promotes and implements highest safety policies and standards
   Defines goals & objectives for Industrial Sales Team in accordance with the business strategy across the region/segment for the relevant APS product lines in selected channels to market
   Builds, develops, and motivates the team of Sales and Account Managers to ensure maximum efficiency and effectiveness towards the APS Sales Goals and Objectives
   Ensures all policies and procedures are respected by the team and proactively "lives" them 
   Drives for results and achieves sales, pipeline, and pricing objectives in terms of contribution margin, volume, differential pricing, quality and services for the team and assigned customers
   Develops and nurtures relationships with senior managers of Key Accounts to support Key Account Managers in their goals and objectives
   Acts as a mentor on the team to ensure each account manager has clear direction and career support
   Oversight and responsibility for ensuring accurate industrial team forecasting and collaboration with internal teams on any potential changes or risks to the plan
   Manages working capital related parameters like consignment stocks, payment terms, overdues, discounts, rebate agreements, complexity of customer specific products & services in order to attain best balance of costs and exposure to net income
   Ensures pricing policy is implemented in accordance with pricing guidelines, in order to maximize the absolute margin return and develops pricing tools to enable efficient pricing management
   Works closely with Internal stakeholders (Finance, Credit, Quality, Customer Service, Legal, HR) to drive excellence in all sales related processes
   Develops and implements Commercial Excellence plans and initiatives
   Ensure Contract Management policies are implemented and adopted
   Supports Customer Service to ensure customer service levels are met according to customer classification and Service Level Agreements
   Develops and executes Sales Plan including annual budget
   Support marketing and innovation plans to enhance strategic focus and new product growth
   Drives operational and commercial excellence in S&OP (FC accuracy), Pricing Management, Contract Management, SoX checks
   Frequently reports on main KPI's in the region and tactics to improve

You Bring This Value

   University or college degree in Business Administration, in Sciences or Engineering; 
   Master's degree preferred
   Minimum 10 years in progressive leadership experiences in Sales, Business Management Marketing etc. 
   Background in plastic, chemical sector or related end markets preferred
   Ability to travel up to 60%
   Basic IT skills (Microsoft Outlook, Office Powerpoint/Word/Excel, Microsoft Teams, SAP,  SalesForce)

   Strong people leadership skills
   Commercially savvy and aggressive 
   Ability to think critically and build transformational growth tactics
   Collaborative, cross-functional approach to execution
   Ability to navigate and execute complex processes within a matrixed org
   Excellent communication and negotiation skills
   Willingness to take hands-on approach or dig into details when needed

   Sales Leadership and Execution - Support the development and execution of a sales plan to deliver sales and pipeline goals. Instills a sense of urgency and accountability. Drives a strong team process that maximizes cross-functional execution to deliver value to customers. Mentor the team and provide the necessary support and structure to execute all relevant metrics and objectives consistently across the team.  
   Negotiating - Can negotiate skillfully in tough situations with both internal and external groups. Can settle differences with minimum "noise". Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic. Gains trust quickly of other parties to the negotiations. Has a good sense of timing. 
   Presentation and Communication Skills - Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear. Simplifies complex issues where possible and share information freely. Operates well in a matrixed organization.
   Product, Market and Technical Knowledge - Looks for opportunities to continuously learn about LYB products and services to be able to clearly articulate these in a strong value proposition for the partner entity. Understands the customer and industry needs and helps LYB to translate into winning sales tactics in the transportation segment.ded
   Relevant product, market, and industry expertise

What We Offer

Make an impact by managing a team of key account managers and driving business growth.
 Enjoy the flexibility of a remote role with meaningful customer engagement.
 Grow your career through challenging opportunities and professional development.
 Collaborate with industry experts and a customer-focused, high-performing team.
Work with innovative products and solutions that deliver real value to customers.


Great compensation package:

Competitive salary, merit increases + STI %
Dental, Vision and Employee Assistance Program           
401(k) Plan with Company Match of 6%             
Retirement (Pension) Plan          
Flexible Spending Accounts
Life, AD&D and LTD Insurance
Employee Stock Purchase Plan
Vacation and Holidays
Educational Assistance

Competencies
Build Partnerships
Deliver Results
Drive Innovation
Grow Capabilities
Promote Inclusion
Motivational Fit
Technical Skills

Learn more about our benefits:  Benefits/Health & Welfare | LyondellBasell

Stay Connected!

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    LyondellBasell is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics.  The US EEO is the Law poster is available here.
    LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB's recruiting process, please email us at Careers@lyb.com.
    Applicants must be at least 18 years old.
    LyondellBasell does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.
    Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement.

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