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Remote Technical Account Manager Associate Jobs in Louisiana

Bachelors/associate degree in a related field, or 5+ years of equivalent trade experience in a shop ... Technical and mechanical ability to work with tools and machines. * Proficiency with Salesforce.com ...

$90K - $105K/yr

This role requires strong technical expertise and strategic negotiation skills. It will be focused ... Valid driver's license and willingness to travel within assigned territory. #LI-AL1 #LI-Remote Pay ...

The Account Manager is responsible for growing new accounts and expanding and/or maintaining ... Collaborate with technical experts, estimators, project managers, and operations personnel to ...

$80K - $103K/yr

National Account Manager - Hyperscalers - Remote 60% Travel United States Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose ...

About the Role As a Field Account Manager (remote) at Netchex, you'll own a book of mid-sized client accounts, acting as their trusted partner and primary point of contact. You'll drive retention ...

... remote ones. Improve Processes * Create and refine smart ways to manage client accounts and collect revenue more effectively. You'll standardize revenue cycle processes, find risks or areas for ...

... remote ones. Improve Processes * Create and refine smart ways to manage client accounts and collect revenue more effectively. You'll standardize revenue cycle processes, find risks or areas for ...

Commercial Lines Account Manager / Commercial Lines Account Executive | Client Service Manager ... Technical expertise in the relevant product area or industry. * Capability to offer consultation ...

Metairie, LA | Hybrid Salary: $60k-$80k + Benefits Commercial Lines Account Manager | Small Business to Middle Market Clients This position can be fully remote with occasional visits to the office ...

The Preferred - You Might Also Have: * 8+ years of experience in technical sales, industrial ... You may be just the right person for this or other roles. #LI-Remote #LI-JG1 #LifeatROK This ...

$84K - $135K/yr

As a Regional Account Manager, you'll be part of our Ace Hardware team working as a remote employee in the Southern States Region. You'll get to: * Manage, lead, and set the strategic vision for all ...

Job Summary The Sr. Strategic Account Manager develops and manages strategic initiatives within ... Establish an intrinsic and mutually collaborative relationship with Nordson Technical Service ...

$73K - $107K/yr

This position combines account management, consultative selling, and technical service to create measurable value for customers. What You'll Do * Build and maintain strong, long-term relationships ...

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Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Louisiana?

The most popular types of Remote Technical Account Manager jobs in Louisiana are:

What cities in Louisiana are hiring for Remote Technical Account Manager Associate jobs?

Cities in Louisiana with the most Remote Technical Account Manager Associate job openings:

Commercial Lines Account Manager Shreveport

Criterion Executive Search

Shreveport, LA • On-site, Remote

Full-time

Re-posted 18 days ago


Job description

Agency offering remote work with a great work/life balance. Candidates should have 2-3 years of insurance experience, AMS360 experience, excellent computer technical skills, and a sense of urgency/need to get the job done.
 
An Account Manager (AM) must perform all tasks in the day-to-day servicing, maintenance, and retention of assigned book of business in a timely, accurate, and professional manner. An AM must be licensed and authorized to bind coverages in accordance with carrier agreements and company policies and procedures.
 
They must have a working knowledge of all lines of commercial insurance and be able to coordinate, review, and monitor all technical support necessary for the servicing of client accounts, including but not limited to:
 
  • Compile and organize all client information necessary to manage and process new and renewal business.
  • Respond to client and carrier requests, process cancellations and endorsements, and assist in the marketing of accounts when required.
  • Be able to discuss coverages, options, and assist clients in the decision-making process. Recommend coverage enhancements when appropriate.
  • Assist with oral and written presentations to clients and prospects as necessary.
  • Obtain customer feedback and take appropriate action; document all customer and carrier conversations.
 
What we offer:
  • Excellent benefits package.
  • Competitive Salary.
  • Remote or Hybrid Work Schedule.
  • Great work/life balance.