Technical Account Manager
Atlanta, GA · Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
Technical Account Manager
Atlanta, GA · Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
Technical Account Manager
Atlanta, GA · On-site +1
$80K - $90K/yr
Previous experience in Technical Account Management, Customer Success, Solutions Engineering ... THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview ...
Technical Account Manager
Atlanta, GA · On-site +1
$80K - $90K/yr
Previous experience in Technical Account Management, Customer Success, Solutions Engineering ... THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview ...
Sr Technical Account Manager, Enterprise
Atlanta, GA · On-site +1
Your Impact The Technical Account Manager will own the day-to-day relationship with one of Axon's key customers to a build long-term, strategic partnership. As the main point of contact for your ...
Sr Technical Account Manager, Enterprise
Atlanta, GA · On-site +1
Your Impact The Technical Account Manager will own the day-to-day relationship with one of Axon's key customers to a build long-term, strategic partnership. As the main point of contact for your ...
Post-Sales Client Management Serve as the lead point of contact for Smart Supply clients once we ... Collaborative team player who thrives in a remote, cross-functional environment. What we offer
Post-Sales Client Management Serve as the lead point of contact for Smart Supply clients once we ... Collaborative team player who thrives in a remote, cross-functional environment. What we offer
Staff Technical Escalations Manager
Atlanta, GA · On-site +1
Outreach has a Red Account Program and an Incident Management Program, our frameworks for ... This will be a hybrid role (both in-office and remote). Your Daily Adventures Will Include:
Staff Technical Escalations Manager
Atlanta, GA · On-site +1
Outreach has a Red Account Program and an Incident Management Program, our frameworks for ... This will be a hybrid role (both in-office and remote). Your Daily Adventures Will Include:
Account Manager
Atlanta, GA · Remote
Atlanta, GA or Remote Key Responsibilities & Activities: The Account Manager will manage a ... technical and finance). • Providing market intelligence to the business (industry trends ...
Account Manager
Atlanta, GA · Remote
Atlanta, GA or Remote Key Responsibilities & Activities: The Account Manager will manage a ... technical and finance). • Providing market intelligence to the business (industry trends ...
Account Manager
Atlanta, GA · On-site +1
$2.0K/day
Partner with the Support team on more technical or complex product inquiries, ensuring customers ... remote.
Account Manager
Atlanta, GA · On-site +1
$2.0K/day
Partner with the Support team on more technical or complex product inquiries, ensuring customers ... remote.
Associate Account Manager
Atlanta, GA · Remote
$62K - $72K/yr
As an Associate Account Manager , you will work alongside our Partner Sales and Account Management ... Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta ...
New
Quick apply
Associate Account Manager
Atlanta, GA · Remote
$62K - $72K/yr
As an Associate Account Manager , you will work alongside our Partner Sales and Account Management ... Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta ...
New
Associate Account Manager
Atlanta, GA · Remote
$62K - $72K/yr
As an Associate Account Manager , you will work alongside our Partner Sales and Account Management ... Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta ...
New
Quick apply
Associate Account Manager
Atlanta, GA · Remote
$62K - $72K/yr
As an Associate Account Manager , you will work alongside our Partner Sales and Account Management ... Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta ...
New
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Key Account Manager
Atlanta, GA · On-site +1
As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...
Lead Account Manager - REMOTE
Atlanta, GA · On-site +1
$214K - $322K/yr
As a Lead Account Manager here at Honeywell, you will play a critical role in managing key customer ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...
Lead Account Manager - REMOTE
Atlanta, GA · On-site +1
$214K - $322K/yr
As a Lead Account Manager here at Honeywell, you will play a critical role in managing key customer ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...
Remote Technical Account Manager Associate information
What is a remote technical account manager associate?
A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?
As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.
What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?
To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.
What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?
| Aspect | Remote Technical Account Manager Associate | Remote Technical Support Specialist |
|---|---|---|
| Required Credentials | Technical certifications, customer management experience | Technical certifications, troubleshooting skills |
| Work Environment | Client-facing, account management focus | Helpdesk, troubleshooting, support |
| Employer & Industry Usage | Tech companies, SaaS providers | IT support, hardware/software vendors |
| Search & Comparison Intent | Customer relationship, account management | Technical troubleshooting, support issues |
The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.
What are the most commonly searched types of Remote Technical Account Manager jobs in Georgia?
The most popular types of Remote Technical Account Manager jobs in Georgia are:
What cities in Georgia are hiring for Remote Technical Account Manager Associate jobs?
Cities in Georgia with the most Remote Technical Account Manager Associate job openings:
Technical Account Manager
Atlanta, GA • Remote
Varonis •
Software Development • 1 - 5K employees1,001 - 5,000 employees
7.3
Based on 5 frontline employees who took The Breakroom Quiz
181st of 246 rated software companies
Great coworkers
Good employer
Good training
Full-time
Posted 26 days ago
Job description
Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
- Onboard Customers to Varonis platforms and deliver on-going value and support
- Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
- Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
- Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
- Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
- Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
- Alongside Sales, identify and champion upsell opportunities
- Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
- Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
- Serve as primary technical contact and augment our support and engineering teams
- Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
- Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
- Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
- Escalate customer issues to management when appropriate
- Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
- Bachelor's Degree or equivalent experience
- 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
- Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
- Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
- Understanding of data classification, governance, and DSPM concepts
- Familiarity with AI/LLM data risks and governance considerations (preferred)
- Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
- Excellent communication skills with the ability to engage technical and executive audiences
- Proven problem-solving abilities
- Commitment to customer success
- Proven success in contributing to a team-oriented environment.
- Sales oriented.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote
About Varonis
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
2005
