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Remote Technical Account Manager Associate Jobs in Atlanta, GA

bakelite

Account Manager - Remote

Atlanta, GA · Remote

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Key Account Manager

Atlanta, GA · On-site +1

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...

bakelite

Key Account Manager

Atlanta, GA · On-site +1

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...

bakelite

Key Account Manager

Atlanta, GA · On-site +1

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...

bakelite

Key Account Manager

Atlanta, GA · On-site +1

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...

bakelite

Key Account Manager

Atlanta, GA · On-site +1

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...

Bakelite

Key Account Manager

Atlanta, GA · On-site +1

As a Bakelite associate, you're part of a diverse, global population creating the next generation ... Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background ...

Giltner Logistics

Account Manager

Atlanta, GA · On-site +1

Irving, TX / Remote Employment Type: Full-time Benefits: Benefits include medical, dental, vision, paid time off, and a 401K Business: Freight Brokerage Company Account Manager As an Account Manager ...

Giltner Logistics

Account Manager

Atlanta, GA · On-site +1

Irving, TX / Remote Employment Type: Full-time Benefits: Benefits include medical, dental, vision, paid time off, and a 401K Business: Freight Brokerage Company Account Manager As an Account Manager ...

InComm Payments

Account Manager I

Atlanta, GA · Remote

We own over 400 global technical patents and a network that includes over 525,000 points of retail ... This position is fully remote, with travel up to 10%. Responsibilities Key Responsibilities

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Remote Technical Account Manager Associate information

See Atlanta, GA salary details

$38.5K

$83.1K

$162.5K

How much do remote technical account manager associate jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote technical account manager associate in Atlanta, GA is $83,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $96,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Atlanta, GA? The most popular types of Remote Technical Account Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Technical Account Manager Associate jobs? Cities near Atlanta, GA with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you

Account Manager Associate - Commercial Lines

Insurance Office of America

Atlanta, GA • On-site, Remote

$55K - $65K/yr

Full-time

Medical, Retirement

Posted 13 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 299 rated insurance

Job description

Job Description:
Title: Account Manager Associate - Commercial Lines
Work Mode: Fully remote for candidates able to work EST/CST schedule | Location/Supporting: Atlanta, GA office | Book Focus: General Book
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.
Key Responsibilities:
  • Technical Competence: Maintain technical competence and industry expertise.
  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
  • Policy Management: Manage policy expirations and renewals.
  • Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
  • Task Processing: Process tasks accurately and within required timeframes.
  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included.
  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
  • Policy Compliance: Stay updated on company policies and procedures.
  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
  • Champion IOA Values: Demonstrate integrity and leadership.

Ideal Candidate Qualifications:
  • 7+ years of customer service experience in the insurance industry
  • Thorough knowledge of insurance brokerage and client needs
  • Required active licensing; professional designation preferred
  • Strong analytical, problem-solving, and decision-making skills
  • Exceptional customer service, communication, multitasking, and organizational skills
  • Proficiency in MS Office (Outlook, Word, Excel)
  • High School Diploma (or equivalent)

What We Offer:
  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment

What to Expect (Application Process):
  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range
The expected pay range for this position is $55,000 to $65,000 per year, depending on experience, relevant skills, and geographic location
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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