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Remote Technical Account Manager Associate Jobs in Alabama

ACCOUNT MANAGER ID: 1533 Location: Huntsville, AL More about this job > Description Accounts ... Remote Partnership * Uncapped Commission * Territories: Huntsville / Cullman * Take priority in ...

Account Manager, I

Montgomery, AL · Remote

$50K - $55K/yr

Come join our amazing team and work Remote ! Provides Processing and Sales support for loan ... Carrington Associates. For more information about Carrington Charitable Foundation, and the ...

The work model for this role can be remote in the United States. Your role and responsibilities ... Associate's Degree in Engineering (Electrical Preferred) and 10+ years of experience working in ...

Your role * Develop business with national and global accounts * Management of sales strategy ... Develop effective relationships with the technical support managers Reporting duties will include:

Client Account Manager

Hoover, AL · On-site +1

$50K - $65K/yr

Hybrid role, fully remote days weekly What We Offer * Competitive bonus plans * Life and health ... Experience in customer service, sales, or account management preferred * Strong communication and ...

National Account Manager

Hartselle, AL · On-site +1

$124.80K - $140.40K/yr

National Account Manager - Reels Division Remote Southeast Territory | 50%+ Travel Sonoco's Reels division is an industry leader in packaging solutions for the wire and cable market, offering one of ...

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Remote Technical Account Manager Associate information

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What cities in Alabama are hiring for Remote Technical Account Manager Associate jobs? Cities in Alabama with the most Remote Technical Account Manager Associate job openings:
Remote Senior Manager, Premium Support Engineer

Remote Senior Manager, Premium Support Engineer

Comfort Systems USA

Montgomery, AL • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Comfort Systems USA rating

7.1

Company rating: 7.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

120th of 217 rated repair and maintenance companies


Job description

A leading financial technology company is looking for a Senior Manager, Premium Support Engineer to act as the primary technical authority for enterprise customers. This role involves strategic technical advocacy, managing full lifecycles of self-hosted instances, and ensuring optimal performance in secure environments. Candidates should have a Bachelor's degree, extensive experience in technical account management, and solid knowledge of AWS and security networking practices.

Competitive salary and remote work options offered. #J-18808-Ljbffr


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