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Remote Tech Jobs in Holyoke, MA (NOW HIRING)

Accounting Fly

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Technology stipend, continuing education, and CPA support. * Flexibility: Permanently 100% remote with an advisory-first structure and no timesheets. Why This Opportunity is Different We are pursuing ...

micro1 AI

Senior Counsel - Remote

Springfield, MA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Talkiatry

Psychiatrist (Remote)

Northampton, MA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Technology package provided What we're looking for: * Board-certified or board-eligible ...

Talkiatry

Psychiatrist (Remote)

Amherst, MA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Technology package provided What we're looking for: * Board-certified or board-eligible ...

Talkiatry

Psychiatrist (Remote)

Springfield, MA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Technology package provided What we're looking for: * Board-certified or board-eligible ...

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All JobsTech JobsRemote Tech JobsRemote Tech Jobs in Holyoke, MA

Remote Tech information

What is a Remote Tech?

A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.

Is remote tech actually possible to get remote tech work now?

Remote tech jobs are widely available across various industries, especially in IT, software development, cybersecurity, and technical support. Many companies now offer fully remote positions that require skills in programming, networking, or troubleshooting, often with the use of collaboration tools like Slack or Zoom. Candidates typically need relevant technical skills, experience, and sometimes certifications to qualify for remote tech roles.

What remote tech jobs can be done remotely?

Remote tech jobs include roles such as software developers, IT support specialists, cybersecurity analysts, network administrators, and web designers. These positions often require proficiency with specific tools, programming languages, or certifications and can be performed from any location with internet access, typically during flexible schedules.

What are some common challenges faced by Remote Tech professionals, and how can they be addressed?

Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.

What are the key skills and qualifications needed to thrive as a Remote Tech?

To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.

What are the most commonly searched types of Tech jobs in Holyoke, MA?

The most popular types of Tech jobs in Holyoke, MA are:

What job categories do people searching Remote Tech jobs in Holyoke, MA look for?

The top searched job categories for Remote Tech jobs in Holyoke, MA are:

What cities near Holyoke, MA are hiring for Remote Tech jobs?

Cities near Holyoke, MA with the most Remote Tech job openings:

Remote Tech jobs near you
Infographic showing various Remote Tech job openings in Holyoke, MA as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 17% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Client Success Manager (MSP) - IT Services & Marketing (Remote)

Evernet

Tolland, CT • On-site, Remote

Part-time

Re-posted 7 days ago

Job description

Client Success Manager (MSP) - IT Services & Marketing (Remote)
Fully Remote | Part-Time | Opportunity to Grow into Full-Time
Build Relationships. Deliver Exceptional Service. Grow With Us.
Do you thrive on building lasting client relationships and becoming the trusted person clients rely on?
Do you enjoy working with business owners, solving problems, and ensuring every client receives an outstanding experience?
If you have experience working for an IT Managed Service Provider (MSP), this could be the perfect opportunity for you.
EVERNET Consulting is a growing IT Managed Services & Marketing firm looking for an experienced Client Success Manager to become the primary point of contact for our clients after onboarding. You'll work alongside our IT and Marketing teams to ensure every client receives exceptional service while helping strengthen long-term partnerships that drive our continued growth.
• Experience with Autotask PSA is highly preferred. Candidates with Autotask experience, MSP account management, client success, service coordination, or billing experience are especially encouraged to apply.
This is a 100% remote, part-time position with a clear path to becoming full-time as our company continues to grow.
If you enjoy talking with clients, coordinating with technical teams, keeping accounts organized, and making sure nothing falls through the cracks-you'll fit right in.
What You'll Do
As our Client Success Manager, you'll serve as the trusted advisor for your assigned clients, ensuring they receive exceptional service while coordinating closely with our IT and Marketing teams.
You'll build relationships, oversee account health, coordinate billing communications, conduct regular business reviews, identify growth opportunities, and help ensure our clients continue to view EVERNET as a trusted long-term partner.
Client Relationship Management
  • Serve as the primary point of contact for assigned client accounts
  • Build strong, long-term relationships through proactive communication
  • Conduct regular client check-ins, account reviews, and business reviews
  • Coordinate service requests with our IT and Marketing teams
  • Ensure projects and ongoing services stay on track
  • Identify opportunities to expand services and strengthen client partnerships
  • Resolve concerns quickly while delivering an outstanding client experience

Billing & Account Coordination
  • Answer client billing questions professionally and confidently
  • Follow up on invoices and outstanding balances
  • Coordinate billing adjustments with internal departments
  • Help clients navigate payment portals and billing processes
  • Review delivered services to help ensure accurate invoicing
  • Perform vendor reconciliations with exceptional attention to detail

Service Quality & Team Collaboration
  • Review ticket quality and documentation
  • Maintain detailed notes within Autotask PSA and other business systems
  • Collaborate with technicians, marketing specialists, and leadership
  • Help improve internal processes and client satisfaction
  • Represent EVERNET professionally in every interaction

What We're Looking For
Required
  • Outstanding communication and relationship-building skills
  • Professional and confident phone presence
  • Comfortable speaking with clients throughout the day
  • Exceptional organization and attention to detail
  • Ability to manage multiple client accounts and priorities
  • Strong problem-solving skills and follow-through
  • Self-motivated with the ability to work independently from home
  • Dedicated, distraction-free home office

Preferred
  • Experience working for an IT Managed Service Provider (MSP)
  • Client Success or Account Management experience
  • Marketing agency or digital marketing experience
  • Autotask PSA experience
  • QuickBooks experience
  • Experience with ticketing systems and PSA platforms
  • Microsoft 365 experience
  • Familiarity with managed IT services
  • Experience supporting law firms, healthcare organizations, accounting firms, financial institutions, or other professional service businesses

This Position Is Perfect For Someone Who...
  • Loves building long-term client relationships
  • Enjoys being the trusted "go-to" person clients ask for by name
  • Takes ownership and follows through
  • Likes staying organized and keeping moving parts on track
  • Wants to grow with a company instead of simply filling a role
  • Thrives in a fast-paced, collaborative environment where your work truly makes a difference

Success Looks Like
You'll be successful when you:
  • Build strong, lasting client relationships
  • Help retain and grow existing accounts
  • Keep communication proactive, clear, and professional
  • Ensure billing questions are resolved quickly
  • Maintain excellent documentation
  • Collaborate effectively with internal teams
  • Deliver a world-class client experience every day

About EVERNET Consulting
EVERNET Consulting is a growing IT Managed Services and Marketing firm serving businesses throughout the United States.
We partner with law firms, healthcare organizations, accounting firms, financial institutions, manufacturers, and other professional businesses by providing:
  • Managed IT Services
  • Cybersecurity
  • Cloud Solutions
  • Digital Marketing
  • Strategic Consulting

Our mission is simple:
Deliver exceptional service while becoming a trusted partner our clients can rely on.
Why You'll Love Working Here
  • 100% Remote
  • Flexible part-time schedule
  • Opportunity to transition into a full-time role
  • Competitive compensation based on experience
  • Work directly with leadership
  • Help shape processes in a growing company
  • Support clients across multiple industries
  • Collaborative, supportive team environment
  • Real opportunities for professional growth and advancement

Important
This is a client-facing position requiring frequent phone communication.
A significant portion of your day will include client check-ins, account reviews, billing conversations, service follow-ups, and coordinating with our internal teams.
If you enjoy building relationships over the phone, solving problems, and becoming a trusted resource for clients, you'll thrive in this role.
If you strongly prefer primarily email-based communication, this position may not be the best fit.
Ready to Grow With Us?
If you're looking for more than just another remote job-and want an opportunity to build your career with a growing IT Managed Services and Marketing firm-we'd love to hear from you.
Apply today and tell us why you'd be a great fit for EVERNET Consulting.
Build Relationships. Deliver Excellence. Grow Your Career.

Apply