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Remote Tech Jobs in Hazleton, PA (NOW HIRING)

Remote Tech information

See Hazleton, PA salary details

$26

$31

$34

How much do remote tech jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote tech in Hazleton, PA is $31.03, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $32.84 per hour, depending on experience, location, and employer.

What is a Remote Tech?

A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.

What are the key skills and qualifications needed to thrive as a Remote Tech?

To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.

What are some common challenges faced by Remote Tech professionals, and how can they be addressed?

Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.

Is remote tech actually possible to get remote tech work now?

Remote tech jobs are widely available across various industries, especially in IT, software development, cybersecurity, and technical support. Many companies now offer fully remote positions that require skills in programming, networking, or troubleshooting, often with the use of collaboration tools and remote access software.

What remote tech jobs can be done remotely?

Remote tech jobs include roles such as software developers, IT support specialists, cybersecurity analysts, network administrators, and web designers. These positions often require proficiency with specific tools, programming languages, or certifications and can be performed from any location with internet access, typically during flexible schedules.

What are popular job titles related to Remote Tech jobs in Hazleton, PA?

For Remote Tech jobs in Hazleton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Tech jobs in Hazleton, PA look for?

The top searched job categories for Remote Tech jobs in Hazleton, PA are:

What cities near Hazleton, PA are hiring for Remote Tech jobs?

Cities near Hazleton, PA with the most Remote Tech job openings:

Infographic showing various Remote Tech job openings in Hazleton, PA as of August 2026, with employment types broken down into 43% Full Time, 24% Part Time, 16% Temporary, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $64,537 per year, or $31 per hour.

Front Line Manager - S&M - Customer Success 4A

Genpact

Wilkes Barre, PA • On-site, Remote

Full-time

Posted 18 days ago


Genpact rating

6.3

Company rating: 6.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

182nd of 224 rated it services


Job description

Front Line Manager - S&M - Customer Success
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities:
Oversee distributor chargeback processing, validation, pricing, and finalization of settlements, ensuring accuracy and compliance.
Track and calculate rebates, validating accruals against terms, conditions, and customer sales performance.
Manage SLAs and supervise timely resolution of customer and vendor inquiries, ensuring high-quality service delivery.
Review, approve, and implement key changes to rebates and chargebacks, including pricing and effective dates for high-value customers.
Maintain accurate records of customer interactions, inquiries, complaints, and actions taken for accountability and process improvement.
Coordinate with internal and cross-functional teams to resolve requests efficiently, providing periodic status updates to stakeholders.
Monitor and manage incoming email and phone queries, ensuring acknowledgment and resolution in line with SLA requirements.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Certified Scrum Master (CSM) - Project Management Latin AmericaProject Management Latin America, Six Sigma Green Belt Certification - American Society for Quality (ASQ)American Society for Quality (ASQ)
Required Skills
Collaboration Tools, Customer Experience (CX), Customer Relationship Management (CRM), Data Tools, Data Visualization, Insight Generation, Marketing Analytics, Media Research, Oracle Customer Experience (CX), People Leadership, Project Management
Language
English (Required), French (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
S&M - Customer Success
Remote Type -
Remote
Work Shift -
Day Job (United States of America)
The approximate annual base compensation range for this position is:
34,200 to 42,500 USD
"Los Angeles California-based candidates are not eligible for this role"
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
Make an impact - Help global enterprises solve business challenges that matter
Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

What Genpact employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Genpact logo

About Genpact

Sourced by ZipRecruiter

Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.

Industry

It services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1997

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