ZipRecruiter

Log In

2

Remote Tech Support Jobs in Portland, OR (NOW HIRING)

Talkiatry

Psychiatrist (Remote)

Vancouver, WA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Talkiatry

Psychiatrist (Remote)

Portland, OR · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Talkiatry

Psychiatrist (Remote)

Portland, OR · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Talkiatry

Psychiatrist (Remote)

Vancouver, WA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Globe Life

Be Seen First

Client Sales & Service Representative (Remote)

Vancouver, WA · Remote

$60K - $80K/yr

Ongoing mentorship and leadership support * Opportunities for professional growth and advancement ... Is comfortable learning new technology and virtual communication tools * Works well independently ...

New

next page

Showing results 1-20

All JobsRemote Tech Support JobsRemote Tech Support Jobs in Portland, OR

Remote Tech Support information

See Portland, OR salary details

$28.7K

$46.3K

$70.2K

How much do remote tech support jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote tech support in Portland, OR is $46,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $50,000.00 per year, depending on experience, location, and employer.

How to make 70000 a year from home?

A remote tech support professional can earn $70,000 annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Building experience, working for established companies, and specializing in high-demand areas like cybersecurity or network support can also increase earning potential. A consistent schedule and good communication skills are essential for success in this role.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with flexible schedules and overtime opportunities.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human tech support roles, which require critical thinking, empathy, and advanced technical knowledge. Many companies integrate AI with human support to improve efficiency and customer satisfaction.

Can you work remotely in IT support?

Yes, many IT support roles, including remote tech support positions, are available that allow employees to work from home. These jobs often require strong communication skills, technical knowledge, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Portland, OR? The most popular types of Tech Support jobs in Portland, OR are:
What are popular job titles related to Remote Tech Support jobs in Portland, OR? For Remote Tech Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Portland, OR look for? The top searched job categories for Remote Tech Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Tech Support jobs? Cities near Portland, OR with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Network Administrator I (Remote)

Network Administrator I (Remote)

Alpha Media USA LLC

Portland, OR • On-site, Remote

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Connoisseur Media is seeking a motivated and experienced Network Administrator I - Help Desk professional to support employees across our growing organization. This is a fully remote position that plays a critical role in keeping our teams connected and productive across 40 markets nationwide. In this role, you will provide remote technical support for computers, software, and peripherals while helping maintain the systems and tools our teams rely on every day.
The ideal candidate has a passion for technology, strong communication and troubleshooting skills, and a friendly, customer-service-focused personality. You'll diagnose and resolve hardware and software issues, support end-user devices and applications, assist employees through remote support sessions, manage onboarding and offboarding, and help maintain documentation and support procedures. This is a great opportunity for someone who enjoys solving technical challenges, helping others, and working in a fast-paced, collaborative environment while supporting the technology that keeps our organization running smoothly. Preference may be given to a candidate in the Eastern time zone or with the willingness to work at 6 AM Eastern.
Responsibilities for this position may include:
  • Remote support for the operation of computers, software, and peripherals.
  • Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other general peripherals.
  • Desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.
  • Diagnosing hardware and software failures, communicating remediation plans to users, and providing status updates.
  • Supporting proprietary software and 3rd-party applications.
  • Providing virtual assistance sessions using various remote desktop tools.
  • Developing end-user documentation and instructions.
  • Performing diagnostics, analysis, repairs, or the replacement of hardware for PCs, laptops, network equipment, and printers.
  • Following set policies and procedures when assisting clients to ensure proper handling of requests.
  • Contributing knowledge and updating information to maintain the Help Desk SOPs and training manuals for support.
  • Maintaining a professional attitude and appearance, providing excellent customer service at all times, including maintaining a good work ethic and assisting others when needed.
  • Supporting continuous improvement in the process and quality of the operations.
  • Building effective working relationships with your internal customers and team members.
  • Must be self-motivated and adaptable to learning and understanding new technologies.
  • Must be able to prioritize and manage multiple tasks to meet Service Level Agreements.
  • Must have strong analytical, problem-solving, and decision-making abilities.
  • Must have the ability to work both independently and in a team environment.
  • Must be flexible to change and have the ability to work in a fast-paced environment.
  • Any other duties assigned by senior management.

Requirements of this position include the following:
  • 3+ years' experience installing, configuring, integrating, and administering desktops on the Windows platform. Knowledge of iOS is a plus.
  • Experience managing Microsoft O365 tenants.
  • Experience managing Google Workspace tenants.
  • Developing and maintaining internal documentation and diagrams.
  • Must have great customer service and experience interfacing with customers.
  • Excellent oral and written communication skills.
  • Work well under pressure and able to meet deadlines.
  • Ability to work remotely. A computer will be provided.
  • Available outside of regular work hours to be in an on-call rotation.

Additional skills and experience that may factor into consideration:
  • Experience in broadcast media hardware/software.
  • Experience using/managing Zendesk Help Desk.
  • Microsoft Visio.
  • Experience with business-class firewalls, including NAT/PAT, routing, access rules, and VPNs.
  • Experience configuring managed switches and VLANs.
  • Configuring, installing, and supporting network and firewall equipment such as routers, firewalls, and managed switches with the guidance of senior staff.

Benefits:
Connoisseur invests in people who invest in themselves and offers employees a competitive package of health and welfare benefits.
  • Comprehensive Benefits Package: Medical, Dental, and Vision. Supplement Life Insurance, AD&D Coverage, STD, and LTD coverage.
  • Paid Time Off: 17 PTO days and 10 company holidays.
  • 401(k) Retirement Plan: Employer matching to support your future financial goals.
  • Employee Assistance Program: Free support services for you and your household.

Salary Range: $45,000 - $55,000 DOE
Discover Your Passion at Connoisseur!
We are Connoisseur Media, a broadcast and digital media company serving audiences, advertisers, and local communities. Recognized as one of the top 10 radio broadcasters in the U.S., we operate 182 radio stations in 40 markets and run a growing digital marketing business. From music and news to community events, we create media that matters. Through Connrex Digital, we help brands thrive with smart strategies, engaging stories, and expert PR. At our core, people are our passion and the heart of the Company, and we're proud to be community-minded, with employees who love getting involved and making a difference.
Connoisseur Media is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
If you need an accommodation to complete the application process, please contact us at 1-877-459-5750 or recruitment@connmedia.com and include your full name, contact information, and the accommodation needed to assist you with the application process.
Pay Range: $45,000 - $55,000 per year

Apply