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Remote Tech Support Jobs in Portland, OR (NOW HIRING)

Senior Counsel - Remote

Beaverton, OR · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Senior Counsel - Remote

Portland, OR · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Senior Counsel - Remote

Hillsboro, OR · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Senior Counsel - Remote

Vancouver, WA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Showing results 21-40

Remote Tech Support information

See Portland, OR salary details

$28.6K

$46.1K

$70K

How much do remote tech support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote tech support in Portland, OR is $46,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $49,800.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.

What are the most commonly searched types of Tech Support jobs in Portland, OR?

The most popular types of Tech Support jobs in Portland, OR are:

What are popular job titles related to Remote Tech Support jobs in Portland, OR?

For Remote Tech Support jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Remote Tech Support jobs?

Cities near Portland, OR with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Portland, OR as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,111 per year, or $22.2 per hour.

On-Site Application Support Technician

Pacific Office Automation

Beaverton, OR • On-site, Remote

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

213th of 362 rated logistics


Job description

Application Support Technician

Pay: $19$21/hour (DOE)
Location: Beaverton, OR or Phoenix, AZ


About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the United States. Since 1976, weve grown to over 30 branches across 10 western states and built strong partnerships with leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

We offer a collaborative, growth-focused environment with strong benefits, ongoing training, and long-term career opportunities. At POA, every voice matters, and we are committed to helping our employees succeed.


Position Overview

We are seeking a Application Support Technician to join our Beaverton or Phoenix office. In this role, you will install, support, and troubleshoot managed print services software (Remote Monitoring Services) for both internal teams and external clients.

This position is ideal for someone who is technically inclined, customer-focused, and comfortable working both independently and as part of a team. This role provides direct assistance to external clients, contract administrators, and sales representatives. The ideal candidate is technically minded, proactive, customer focused, and able to work both independently and collaboratively within a team.


Key Responsibilities

  • Install, configure, and maintain remote monitoring software for clients

  • Troubleshoot software and connectivity issues for internal and external users
  • Provide timely support via phone, email, and ticketing system
  • Document troubleshooting steps and resolutions in CRM
  • Collaborate with development teams on system improvements
  • Perform routine system maintenance and monitoring
  • Complete MPS Monitor training within 30 days
  • Work toward team goals, KPIs, and technical certifications

Qualifications

  • Associates degree or higher and 1+ year of customer service experience

  • 12 years of help desk or technical support experience
  • Strong communication and customer service skills
  • Basic knowledge of networking and database concepts
  • Proficiency in Microsoft Windows and MS Office (Outlook, Word, Excel)
  • Strong organization, attention to detail, and problem-solving skills
  • Ability to work independently and in a team environment

Preferred:

  • Microsoft SQL experience
  • Windows Server experience

What We Offer

  • Career growth and advancement opportunities

  • Collaborative, team-oriented environment
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • PTO, vacation, and sick leave
  • FSA/HSA options

Equal Opportunity Employer

Pacific Office Automation is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to protected status.


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