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Remote Tech Support Jobs in Pasadena, CA (NOW HIRING)

Zwift

Director, IT

Long Beach, CA · On-site +1

You are an energetic, meticulous, experienced IT leader. You rose to your leadership position by ... Experience supporting a remote workforce in a cloud-first environment * Experience managing small ...

WellPsyche

Claims Follow-Up Lead-CA

Los Angeles, CA · Remote

$25 - $30/hr

As a fully remote organization , our team collaborates to expand access to compassionate mental health care while continuously improving the technology and systems that support patient care. We are a ...

WellPsyche

Claims Follow-Up Lead-CA

Los Angeles, CA · On-site +1

$25 - $30/hr

As a fully remote organization , our team collaborates to expand access to compassionate mental health care while continuously improving the technology and systems that support patient care. We are a ...

Zwift

Director, IT

Long Beach, CA · On-site +1

You are an energetic, meticulous, experienced IT leader. You rose to your leadership position by ... Experience supporting a remote workforce in a cloud-first environment * Experience managing small ...

Red Cup IT, Inc.

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...

Red Cup IT Inc

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...

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Showing results 41-60

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Pasadena, CA

Remote Tech Support information

See Pasadena, CA salary details

$29.5K

$47.4K

$72K

How much do remote tech support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote tech support in Pasadena, CA is $47,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $51,300.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are popular job titles related to Remote Tech Support jobs in Pasadena, CA?

For Remote Tech Support jobs in Pasadena, CA, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Pasadena, CA look for?

The top searched job categories for Remote Tech Support jobs in Pasadena, CA are:

What cities near Pasadena, CA are hiring for Remote Tech Support jobs?

Cities near Pasadena, CA with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Pasadena, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,428 per year, or $22.8 per hour.

Practice Support - Social Media Collections and Relativity Analyst

Davis Wright Tremaine LLP

Los Angeles, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Davis Wright Tremaine rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 35 rated law firms

Job description

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Practice Support - Social Media Collections and Relativity Analyst to join our team in our Seattle, Portland, Los Angeles, San Francisco, New York City, or Washington D.C. offices.
This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices.
The Practice Support Social Media Collections and Production Analyst ("Analyst") plays a key part in delivering eDiscovery and litigation technology support to legal teams at Davis Wright Tremaine. Analysts apply technical knowledge and operational expertise across multiple aspects of the eDiscovery workflow, including data hosting, document review workflows, early case assessment, document productions, and the use of litigation support technologies.
As an integrated member of the Practice Support Department, the Analyst assists in delivering a broad range of practice support services using the firm's litigation technology platforms, including Relativity and other supporting tools. Analysts provide technical support to case teams, assist with the preparation and management of review environments, and help implement workflows that enable efficient document review and production. Analysts collaborate with colleagues, Practice Support Project Managers, and legal teams to identify and develop solutions to technical issues involving litigation support technologies and processes. They may also assist in implementing advanced features within litigation platforms, preparing review workspaces, and supporting document review and production workflows.
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.
On a typical day you will:
Platform (Relativity) Support
  • Support the use and administration of the firm's Relativity environment and related litigation support tools, including:
  • Creating and configuring firm-standardized workspaces for case teams
  • Assisting with document ingestion and preparation for review
  • Manipulating and managing load files and associated metadata
  • Creating custom views, layouts, and fields to support document review workflows
  • Assisting with document searching, filtering, and data organization
  • Preparing document productions and exporting final deliverables
  • Performing quality control procedures for work performed within the platform
  • Assisting with troubleshooting platform or workflow issues encountered by case teams
  • Assist with advanced Relativity features and workflows, including:
  • Email threading and analytics tools
  • Near-duplicate identification and conceptual analytics
  • Development and refinement of search criteria and reporting
  • Preparation and support of document review workflows
  • Security access settings and user permissions
  • Use of dashboards, Excel, and other analytical tools to evaluate document sets
Social Media | Website/Webpage Collections and Captures Support
  • Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver, or other solutions to capture social media (e.g., Twitter, Facebook, Instagram, TikTok, etc.) and/or website/webpage content as identified and directed by case teams and/or DWT professional staff
  • Ensure metadata and content of captured information is concise, clear, and easily reviewable for potential use as evidence and/or exhibits
Department Support
  • Track and manage projects and enter time for work completed
  • Actively participate the firm's practice support central queue to ensure coverage for all firm practice support requests
  • Act as end-user interface to provide helpful insight with questions related to data processing, IPro, Relativity and/or other litigation support-related topics
  • Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects
  • Understand, contribute, improve, and evangelize department practices and procedures
  • Harness creativity and collaboration with team members to innovate and solve litigation support challenges
  • Dedication to self-education regarding eDiscovery industry news, technologies, including those specific to data processing and data types, and other practice support topics
  • Work as a key member of the practice support department to improve firm-wide procedures and practices across the firm

Join us if you have:

  • Demonstrated knowledge and experience with litigation support technologies, with emphasis on Relativity
  • Working knowledge of litigation support applications including document databases, hosted review platforms, transcript management tools, trial presentation tools, and document production workflows
  • Strong organizational and technical skills related to document searching, review workflows, and document productions
  • Proficiency with Microsoft Office Suite and strong attention to detail and quality control
  • Strong written and verbal communication skills
  • Ability to analyze technical issues and develop practical solutions
  • Initiative and positive attitude with the ability to anticipate issues and respond thoughtfully
  • Strong problem-solving skills and attention to detail
  • Ability to manage multiple tasks and shifting priorities in a deadline-driven environment
  • Ability to work independently with minimal supervision while contributing effectively as a team member
  • Ability to collaborate effectively with attorneys, vendors, and colleagues
  • Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) considered a plus
  • Relativity certifications considered a plus
  • Bachelor's or Associate's degree and 3+ years of related work experience, or equivalent combination of education and experience

Who We Are

Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.

What's in it For You?

DWT offers competitive compensation in addition to ample benefits including but not limited to:
  • Choice of health and vision insurance plans
  • 2 paid volunteer days for qualifying community service work
  • Dental plan
  • Fertility and adoption benefit
  • Paid sabbatical after 13 years of service
  • Tuition reimbursement
  • Commuter benefits
  • Retirement contribution
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.
Washington State
The annualized salary range for this position in Washington is $113,000 to $129,000.Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
California
The annualized salary range for this position in Los Angeles is $113,000 to $129,000; and in San Francisco is $122,000 to $142,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
New York
The annualized salary range for this position in New York City is $122,000 to $135,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
District of Columbia
The annualized salary range for this position in Washington D.C. is$107,000 to $131,000.Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here:www.dwt.com/dei.

Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email humanresources_confidential@dwt.com.
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Employment Type: Full-Time

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