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Remote Tech Support Jobs in Kyle, TX (NOW HIRING)

Artech Information System LLC

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

Experience with remote infrastructure management and network security best practices * Ability to ... Ready to assist our company's staff with escalation support via a ticketing system * Willingness to ...

Tenarai

Be Seen First

Level 1 Support Specialist

Austin, TX · Remote

$16 - $17/hr

Provides Remote Access Support through various VPN connections. * Provides a high level of customer ... technology, retail/CPG, travel, insurance, healthcare, and telecom sectors. We are obsessed with ...

Unified

Campaign Coordinator (REMOTE)

Austin, TX · On-site +1

This is a fully remote position, with the possibility of working from local iHeartMedia offices on ... With industry-leading media experts supported by robust data and technology, we have over a decade ...

Unified

Campaign Coordinator (REMOTE)

Austin, TX · Remote

This is a fully remote position, with the possibility of working from local iHeartMedia offices on ... With industry-leading media experts supported by robust data and technology, we have over a decade ...

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Showing results 1-20

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Kyle, TX

Remote Tech Support information

See Kyle, TX salary details

$25.9K

$41.7K

$63.3K

How much do remote tech support jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote tech support in Kyle, TX is $41,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,100.00 per year, depending on experience, location, and employer.

How to make 70000 a year from home?

A remote tech support professional can earn $70,000 annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Building experience, working for established companies, and specializing in high-demand areas like cybersecurity or network support can also increase earning potential. A consistent schedule and good communication skills are essential for success in this role.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with flexible schedules and overtime opportunities.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human tech support roles, which require critical thinking, empathy, and advanced technical knowledge. Many companies integrate AI with human support to improve efficiency and customer satisfaction.

Can you work remotely in IT support?

Yes, many IT support roles, including remote tech support positions, are available that allow employees to work from home. These jobs often require strong communication skills, technical knowledge, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What job categories do people searching Remote Tech Support jobs in Kyle, TX look for? The top searched job categories for Remote Tech Support jobs in Kyle, TX are:
What cities near Kyle, TX are hiring for Remote Tech Support jobs? Cities near Kyle, TX with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Kyle, TX as of July 2026, with employment types broken down into 73% Full Time, 8% Part Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,721 per year, or $20.1 per hour.
Outbound Sales Development Representative

Outbound Sales Development Representative

Systemverse

Austin, TX • On-site, Remote

$50K/yr

Full-time

Posted 12 days ago

Job description

Outbound Sales Development Representative (MSP / IT Services)


We’re a growing Managed Service Provider (MSP) looking for an Outbound Sales Development Representative (SDR) to generate new business opportunities for our managed IT services, cybersecurity, and cloud solutions. This role is focused on net-new logo acquisition through proactive outbound efforts and is ideal for someone who understands (or wants to specialize in) selling IT services to SMB and mid-market organizations.

You’ll be the front line of our sales motion—opening doors, starting conversations, and qualifying prospects for long-term managed services relationships.


Location: Austin, TX - In Office

Employment Type: Full-Time


What We Offer

  • Competitive base salary plus commission and performance bonuses
  • Clear path to Account Executive or Senior Sales roles
  • Training on MSP offerings, common buyer objections, and consultative selling
  • Direct access to leadership and real influence on sales strategy
  • Flexible work environment and a team-first culture
Compensation:

$50,000 Base + Commission


Responsibilities:

What We’re Looking For

  • Proactively prospect SMB and mid-market companies via cold calls, email, and LinkedIn
  • Identify IT decision-makers (Owners, CEOs, COOs, IT Managers, Directors of Operations)
  • Qualify prospects based on MSP-relevant criteria (environment size, pain points, compliance needs, contract readiness)
  • Set discovery calls for Account Executives or technical leadership

Communicate the value of:

  • Managed IT Services & Helpdesk
  • Cybersecurity & Endpoint Protection
  • Cloud Services (Microsoft 365, Azure, backups, DR)
  • Compliance-driven IT (HIPAA, SOC 2, CJIS, nonprofit/government, etc.)
  • Maintain clean, up-to-date activity tracking and pipeline notes in the CRM
  • Collaborate with leadership to refine outbound messaging, vertical focus, and ideal client profile
  • Consistently hit activity, meeting, and pipeline generation targets

Qualifications:

What We’re Looking For

  • 1–3 years of outbound sales, SDR, or BDR experience (MSP, IT services, or SaaS preferred)
  • Comfortable with cold calling and objection handling
  • Strong ability to translate technical services into business outcomes (risk reduction, uptime, scalability, cost control)
  • Organized, self-directed, and metrics-driven
  • Experience working CRM-driven sales processes
  • Coachable mindset with a desire to grow into a full-cycle sales role


Nice to Have

  • Prior experience selling managed services or recurring revenue contracts
  • Familiarity with MSP pricing models (per-user, per-device, bundled offerings)
  • Understanding of common SMB IT pain points: security gaps, unreliable vendors, aging infrastructure
  • Experience selling into regulated or compliance-heavy industries

About Company

Systemverse is a leading provider of IT support services and technology solutions with headquarters in Austin, Texas. We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk, IT consulting, cloud hosting, and cloud services. We become the client’s IT Department.

We are a fast-paced and high-growth Information Technology consulting company. We perform high-level virtualization conversion projects, server migrations, network management/monitoring, business technology analysis, and day-to-day technical support. We do the implementations others can't do and are very aggressive in project success and completion.

We are an equal-opportunity employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.