2

Remote Tech Support Jobs in Green Bay, WI (NOW HIRING)

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Our team members are supported by continued opportunities for learning and development, accessible ... This role is ideal for someone who thrives at the intersection of IT operations and cybersecurity ...

You'll work with cutting edge technology and tools to support the performance of the large-scale ... might provide remote troubleshooting assistance from our offices. At times you may also be ...

Whether you're building products, supporting customers, or driving strategy, your journey with ... For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role!

Whether you're building products, supporting customers, or driving strategy, your journey with ... For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role!

Job Title Senior OTM Developer Location Remote Description : OTM (Oracle Transportation Management ... support. Required Technologies/Must haves: * 8-10+ years of experience working on OTM * Great ...

Remote - must live within the greater Milwaukee or Appleton area to attend local events and on site ... Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ...

New

Remote work is acceptable and preference is for full-time flexible work hours. Additional Skills ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Showing results 41-60

Remote Tech Support information

See Green Bay, WI salary details

$26.3K

$42.3K

$64.2K

How much do remote tech support jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote tech support in Green Bay, WI is $42,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $45,700.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Green Bay, WI are hiring for Remote Tech Support jobs?

Cities near Green Bay, WI with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Green Bay, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,292 per year, or $20.3 per hour.

Electrical Product Quotation Specialist-Electrical Distribution Products

Faith Technologies Incorporated (FTI)

Menasha, WI • On-site, Remote

Full-time

Re-posted 9 days ago


Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

210th of 450 rated engineering


Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care
Faith Technologies Inc. (FTI) is currently seeking an Electrical Product Quotation Specialist to join our Business Development Team.
This position may be based in Menasha, WI; Olathe, KS (Kansas City metro); or remote (nationwide), depending on experience and business needs.
Preferred experience with Switchgear, Busway, Switchboards, Panelboards, Transformers, MV Gear Products.
The Electrical Product Quotation Specialist works directly with customers and supports the Sales organization by preparing accurate, timely, and strategic pricing estimates and customer proposals.
This role is responsible for taking customer inputs-such as electrical one-line diagrams and technical specifications-and translating them into comprehensive quotes that include both our manufactured products and integrated 3rd-party equipment. Working closely with Sales, Product Management, Engineering, Operations, and Finance, this role analyzes project requirements, determines equipment needs, and develops highly competitive pricing proposals designed to win jobs. The Estimator ensures all quotations align with company pricing strategies, margin expectations, and operational capabilities while delivering a high level of service to internal stakeholders and customers
In addition to driving the quotation process from initial inquiry to final proposal, the ideal candidate brings a competitive, "drive-to-win" mentality paired with a strong customer-focused mindset. Success in this role requires a high attention to detail, accuracy in technical calculations, and the ability to interpret complex electrical engineering documents. Because this role bridges the gap between sales and execution, the specialist will also assist with compiling submittal packages, order entry, and initial project management tasks. The successful candidate must have the ability to multitask effectively, manage competing deadlines, and demonstrate strong communication skills across cross-functional teams and external customers.
Our Business Development Team sits at the intersection of innovation and execution, transforming ideas into real-world products and solutions for Excellerate Products(tm), a division of Faith Technologies Incorporated (FTI). From early concept through full-scale production, our engineers design Data Center power distribution products, Electric Vehicle charging skids, switchboards and more! With a strong focus on quality, manufacturability, and customer outcomes, we ensure every product is engineered to perform in the real world-safely, reliably, and at scale.
To learn more about our products and services, visit our website: Excellerate Products - Smarter Power Solutions - FTI.
MINIMUM REQUIREMENTS
Education: Bachelor's degree or equivalent required. Business, Operations, Engineering, Construction Management or equivalent (HS Diploma with Equivalent Work Experience)
Experience: 3-5 years of hands-on experience in electrical estimating, technical quoting, inside sales, or project support. Previous experience working for an Electrical Original Equipment Manufacturer (EOEM), Electrical Distributor, or Electrical Contractor preferred. Strong familiarity with electrical power distribution equipment, specifically Switchboards, Busway, Transformers, and Medium Voltage (MV) Gear. Proficiency in Salesforce (or similar CRM) for pipeline and opportunity tracking, experience utilizing pricing/quotation software and ERP systems and strong excel skills. Highly organized, extreme attention to detail, excellent customer-facing communication skills, and a demonstrated drive to succeed and win project bids.
TRAVEL
10-15%
WORK SCHEDULE
Typical work hours are between 7 AM - 5 PM Monday - Friday.
WORK LOCATION
This position may be based in Menasha, WI; Olathe, KS (Kansas City metro); or remote (nationwide), depending on experience and business needs.
KEY RESPONSIBILITIES
  • Technical Quoting: Review customer requests for quotes (RFQs), one-line diagrams, and specifications to clarify scope. Build comprehensive, accurate proposals utilizing both internal manufactured products and sourced 3rd-party gear (transformers, MV gear, busway, etc.).
  • Submittals & Documentation: Assist the engineering and sales teams in compiling, organizing, and delivering comprehensive drawing and submittal packages for customer approval.
  • Strategic Pricing: Analyze materials, labor, production costs, and vendor quotes to develop accurate pricing models. Ensure pricing aligns with company margin targets, discount guidelines, and commercial strategies to win the job.
  • Cross-Functional Collaboration: Work daily with Engineering, Product Management, Supply Chain, and Operations to validate costs, determine lead times, and ensure the technical feasibility of proposed solutions.
  • Customer & Sales Support: Act as a key technical and commercial point of contact for customers. Support outside sales teams by providing pricing guidance, rapid quote revisions, and competitive insights.
  • Post-Sale Execution: Assist with seamless order entry, handover documentation, and initial project management tasks to ensure a smooth transition from the sales phase to manufacturing.
  • Pipeline Management: Utilize Salesforce to track and manage multiple quote requests simultaneously, ensuring all established turnaround timelines and SLAs are met.
  • Process Improvement: Identify opportunities to improve the quotation process, develop standardized templates, increase pricing accuracy, and reduce turnaround time.
  • Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).
#LI-REMOTE
How Does FTI Give YOU the Chance to Thrive?
If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.
Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.
FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

What Faith Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom