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Remote Taxi Call Center Jobs in Boca Raton, FL (NOW HIRING)

ChenMed, LLC

Supervisor, Medication Adherence

Miami, FL · On-site +1

$15.25 - $18.75/hr

This is a fully remote position with benefits and bonus package included. ESSENTIAL JOB DUTIES/RESPONISBILITIES: Works in a fast-paced, structured call center environment * Understands and follows ...

Alorica

Remote Customer Solutions Representative

Plantation, FL · Remote

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Solutions Representative Location : "Work at Home Employment Type: Full-time ... Work collaboratively within a supportive and engaging call center team environment. * Success in ...

Alorica

Remote Customer Solutions Representative

Plantation, FL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Solutions Representative Location : "Work at Home Employment Type: Full-time ... Work collaboratively within a supportive and engaging call center team environment. * Success in ...

ADT

Remote Outbound Sales Representative

Boca Raton, FL · On-site +1

$250/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Over-the-phone call center experience preferred * Basic computer skills required * Must complete and pass a pre-employment drug/background check * Skills : * Excellent communication skills

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Remote Taxi Call Center information

See Boca Raton, FL salary details

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How much do remote taxi call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote taxi call center in Boca Raton, FL is $14.13, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $16.44 per hour, depending on experience, location, and employer.

What is a remote taxi call center?

A Remote Taxi Call Center is a service facility where agents handle customer requests for taxi services, typically over the phone or through online platforms, from a remote location rather than an on-site office. These call centers coordinate ride bookings, answer inquiries, and provide customer support for taxi companies. Agents use specialized software to dispatch taxis, track rides, and manage customer information. Operating remotely allows for greater flexibility, cost savings, and access to a broader talent pool. This setup is increasingly popular as more companies adopt remote work technologies.

What is the difference between Remote Taxi Call Center vs Remote Customer Service Representative?

AspectRemote Taxi Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific trainingCustomer service skills, sometimes certifications in communication
Work EnvironmentCall center software, headset, computerComputer, phone, internet connection
Industry UsageTransportation, ride-hailing servicesVarious industries including retail, tech, finance
Search & Comparison IntentFocus on transportation, ride-hailing, dispatchingGeneral customer support roles across industries

The Remote Taxi Call Center primarily involves dispatching and customer support for transportation services, requiring specific industry knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer inquiries across multiple industries. While both roles require strong communication skills and similar equipment, their industry focus and job functions differ significantly.

What are the biggest challenges faced by remote taxi call center agents, and how can they be managed effectively?

Remote taxi call center agents often face the challenge of managing high call volumes and resolving customer issues quickly, all while working independently. Effective communication and multitasking skills are essential, as agents must coordinate between customers and drivers in real time. To manage these challenges, it's important to stay organized, follow established protocols, and utilize available dispatch software efficiently. Support from team leads and regular check-ins can also help remote agents feel connected and well-supported.

Are remote taxi call center jobs legit?

Remote taxi call center jobs are legitimate positions that involve handling customer service and dispatching for transportation services. They typically require good communication skills, computer proficiency, and sometimes specific software knowledge. However, job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information.

What are the key skills and qualifications needed to thrive as a remote taxi call center agent?

To thrive as a Remote Taxi Call Center Agent, you need strong communication abilities, multitasking skills, and a high school diploma or equivalent. Familiarity with dispatch software, CRM systems, and call management tools is typically required. Outstanding customer service, problem-solving, and the ability to remain calm under pressure are critical soft skills. These skills ensure efficient handling of customer requests, accurate dispatching, and a positive client experience in a fast-paced, remote environment.

What are the most commonly searched types of Taxi Call Center jobs in Boca Raton, FL?

The most popular types of Taxi Call Center jobs in Boca Raton, FL are:

What are popular job titles related to Remote Taxi Call Center jobs in Boca Raton, FL?

For Remote Taxi Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Taxi Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Remote Taxi Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Taxi Call Center jobs?

Cities near Boca Raton, FL with the most Remote Taxi Call Center job openings:

Remote Taxi Call Center jobs near you
Infographic showing various Remote Taxi Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,383 per year, or $14.1 per hour.

Remote Technical Engagement Specialist

Hotwire Communications Ltd

Fort Lauderdale, FL • On-site, Remote

$35K - $41K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

18th of 99 rated telecommunications companies

Job description

The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services' clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution
  • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers.
  • Serves as the first level of Trouble support for all services.
  • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc.
  • Review scheduled trouble tickets for possible remote resolution.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded.
  • Phone, chat and email contact with customers to make recommendations on services and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or
  • Must have a minimum of 2 years' relevant work experience in customer service, telecommunications, and technical support
  • Strong communication and organizational skills
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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