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Remote Systems Administrator Jobs in Decatur, GA

This is a junior-level role that partners closely with the Senior Enterprise Systems Administrator ... This is a fully remote role with standard working hours Monday through Friday. * Longer hours ...

As a System Administrator, you will be responsible for maintaining and enhancing Sevaa's hosting ... Experience with Content Management Systems such as WordPress or Drupal. * Familiarity with Privacy ...

Job Role SAP Basis Administrator Employment Type Full-Time Work Model Remote Interview Process (≈ ... This role ensures system reliability, performance, and scalability while leveraging cloud-native ...

System Administration: Manage and configure Workday HCM to support HR processes, ensuring the ... Fully remote environment * Paid time off (vacation and sick) * Medical, dental, and vision ...

System Administration: Manage and configure Workday HCM to support HR processes, ensuring the ... Fully remote environment * Paid time off (vacation and sick) * Medical, dental, and vision ...

Salesforce Administrator

Atlanta, GA · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... systems and processes Requirements: * Minimum two years of experience as a Salesforce.com ...

Program/Project Administrator

Atlanta, GA · On-site +1

$84K - $143K/yr

Regular Full-Time Remote Employment: Flexible/Hybrid Office: Office of the Chief Operating Officer ... systems, payers, managed care organizations, housing providers, and other sectors to support ...

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Remote Systems Administrator information

See Decatur, GA salary details

$40K

$86.8K

$134.2K

How much do remote systems administrator jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote systems administrator in Decatur, GA is $86,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $101,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote systems administrator, and why are they important?

A Remote Systems Administrator is an IT professional who manages, monitors, and maintains computer systems, servers, and networks from a remote location. Their tasks include installing software updates, troubleshooting technical issues, ensuring system security, and providing support to users. By working remotely, they help organizations maintain smooth and secure operations without needing to be physically present at the office. This role typically requires strong technical skills, problem-solving abilities, and familiarity with remote management tools.

What does a remote systems administrator do?

As a remote systems administrator, you work from home to install, customize, configure, and update software, networks, and other computer systems for a company or organization. Your duties also include ensuring network security, backing up data, and troubleshooting when IT issues arise. You test existing networks for efficiency and performance. This virtual position involves monitoring the systems from a remote location, so you communicate with employees via web-based chat apps or telephone. You may need to train employees to securely connect and perform tasks using the systems that you develop and deploy. Your responsibilities often involve working in a cloud computing environment.

How does a remote systems administrator typically collaborate with on-site IT teams and end-users?

As a Remote Systems Administrator, effective collaboration with on-site IT teams and end-users is essential for maintaining system reliability and resolving technical issues. Communication is usually conducted through emails, video calls, and ticketing systems to provide support, coordinate maintenance windows, and implement updates. Regular check-ins and clear documentation help bridge the physical distance, ensuring that all team members are aligned on priorities and procedures. Building strong relationships remotely can also improve response times and user satisfaction.

What is the difference between Remote Systems Administrator vs Remote Network Technician?

AspectRemote Systems AdministratorRemote Network Technician
CertificationsCompTIA Network+, Microsoft Certified: Windows Server, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentServer management, system configuration, troubleshooting across servers and OSNetwork setup, hardware troubleshooting, cabling, and connectivity issues
Industry UsageIT departments, data centers, cloud servicesTelecommunications, enterprise networks, ISP providers

Remote Systems Administrators focus on managing and maintaining servers, operating systems, and enterprise IT infrastructure remotely. Remote Network Technicians primarily troubleshoot and repair network hardware and connectivity issues. While both roles require networking certifications and involve remote work, their core responsibilities differ: systems administrators handle servers and OS, whereas network technicians focus on network hardware and connectivity.

What are the most commonly searched types of Systems Administrator jobs in Decatur, GA? The most popular types of Systems Administrator jobs in Decatur, GA are:
What are popular job titles related to Remote Systems Administrator jobs in Decatur, GA? For Remote Systems Administrator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Systems Administrator jobs in Decatur, GA look for? The top searched job categories for Remote Systems Administrator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Systems Administrator jobs? Cities near Decatur, GA with the most Remote Systems Administrator job openings:
Infographic showing various Remote Systems Administrator job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $86,823 per year, or $41.7 per hour.

Systems Support Lead (Remote)

OVME

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Systems Support Lead (Remote)
Department: Product
Employment Type: Full Time
Location: Atlanta, GA - Corporate Office
Description
OVME, pronounced "of me," is a retail medical aesthetic company that connects aspiring men and women with skilled healthcare providers in select cities nationwide. OVME combines an innovative, direct-to-consumer mobile platform with contemporary yet welcoming retail boutiques to deliver high-quality minimally invasive cosmetic services. Our team is composed of creative providers who provide solutions for skin health. We believe the needs of the medical aesthetics consumer have evolved beyond the industry landscape. We aim to create memorable experiences for all clients by thinking differently, instilling trust, approaching each conversation with generosity, and having fun in every appointment!
The Systems Support Lead is a hands-on, detail-oriented individual contributor who serves as the first line of technical support across OVME's studios and corporate teams. This role owns day-to-day troubleshooting for hardware, point-of-sale systems, and Zenoti configuration issues, and keeps the support ticket queue and invoicing process running smoothly. This is a junior-level role that partners closely with the Senior Enterprise Systems Administrator and Operations, escalating complex system builds and architecture decisions while independently resolving the day-to-day issues that keep studio teams up and running.
Key Responsibilities
1. Help Desk & Hardware Support
  • Serve as the primary point of contact for tech support requests from studios and corporate teams, resolving issues related to laptops, tablets, printers, and other hardware.
  • Configure and image laptops and other devices for new hires, ensuring correct software, security settings, and systems access are in place before day one.
  • Manage hardware recovery and access removal for departing team members, coordinating with IT and Operations on secure offboarding.
  • Troubleshoot connectivity, software, and device issues at the studio level, escalating to the Senior Enterprise Systems Administrator when a fix requires deeper system configuration.

2. POS & Zenoti Support
  • Troubleshoot day-to-day issues with point-of-sale hardware and software, ensuring studios can process transactions without disruption.
  • Support and resolve routine Zenoti configuration issues, including user access, appointment setup, and basic system errors reported by studio teams.
  • Partner with the Senior Enterprise Systems Administrator on more complex Zenoti configuration, pricing architecture, and platform changes, providing front-line context from studio-level issues.
  • Maintain working knowledge of Zenoti and POS system updates to proactively flag issues before they affect studio operations.

3. Ticketing & Invoice Support
  • Own the day-to-day help desk ticket queue, triaging, prioritizing, and resolving requests or routing them to the appropriate team.
  • Track ticket trends and recurring issues, flagging patterns that may indicate a larger system or training need.
  • Research and resolve invoice discrepancies related to technology vendors, POS systems, and Zenoti, coordinating with Finance and vendors as needed.
  • Maintain accurate documentation of common issues, resolutions, and standard troubleshooting steps to support consistency across studios.

4. Cross-Functional Support
  • Communicate clearly with non-technical studio and corporate stakeholders, translating technical issues and resolutions into plain language.
  • Support the rollout of new hardware, system updates, and process changes at the studio level, including basic training and troubleshooting guidance.
  • Partner with Operations, Finance, and the Senior Enterprise Systems Administrator to ensure technology issues are resolved quickly and communicated proactively.

Skills, Knowledge and Expertise
  • 1-3+ years of experience in technical/help desk support, IT, or systems administration, ideally within a multi-unit retail or healthcare environment.
  • Zenoti experience strongly preferred; experience with other POS, CRM, or scheduling platforms also considered.
  • Comfortable troubleshooting hardware (laptops, tablets, POS devices) and basic software/connectivity issues.
  • Experience managing a help desk ticket queue and prioritizing competing requests in a fast-moving environment.
  • Strong attention to detail, particularly when reviewing invoices or configuring system settings.
  • Clear communicator who can explain technical issues to non-technical team members with patience and clarity.
  • Proficient in Excel and standard collaboration tools; experience with ticketing systems (e.g., Zendesk, Freshdesk) a plus.

Work Hours
  • This is a fully remote role with standard working hours Monday through Friday.
  • Longer hours beyond a typical workday may be required at times to support studio operations and resolve time-sensitive technical issues.
  • Occasional weekend support may be needed based on business need.

Benefits
  • 15 Days Paid Time Off
  • 12 Paid Holidays
  • Medical, Dental, and Vision coverage
  • Short- and Long-Term Disability, AD&D, and Life Insurance 100% company-paid
  • 401k Employee Contribution
    • 401k Employer Match
  • Employee Assistance Program (EAP) Resource
  • Employee Service Allowance
  • 50% Employee Retail Discount
  • Friends and Family Discount
  • Team Member Referral Bonus
  • Wellhub membership