Remote System Administrator Jobs in Oklahoma (NOW HIRING)

Epic Administrator, (Remote - Direct Hire), Days, Tulsa, OK - 37205429

5/25/2026 Starts!

Must be a US Citizen!

Pay Range: $82,742.40K

Shift/Schedule Details: 8:00 AM - 5:00 PM - Must be available for on-call support (24/7 via pager/phone) (After hours and Weekend participation is common)

Incentives (Sign-on Bonus / Relocation): Additional Notes (if any): None

*** Required Certifications: Epic Client System Manager Certification or Epic Client Systems Administrator certification(required) - at time of submission

Education Requirements: Bachelor's Degree in Business Management, Information Systems, or related field Years of Experience Required: 1-2 years of related experience

Skills & Abilities Strong Epic Hyperspace client support (deployment, upgrades, troubleshooting) Ability to resolve client-side issues (performance, connectivity, printing, access Citrix / VMware Horizon / VDI support experience Strong coordination of after-hours maintenance and Epic upgrades Cross-functional collaboration with infrastructure, network, security, and database teams Strong technical documentation (runbooks, standards, troubleshooting guides) Root cause analysis and participation in incident/problem management ServiceNow or similar ITSM tool experience Ability to test and validate Epic updates and enhancements

Restricted States: Alaska California Colorado Connecticut Washington, DC Hawaii Massachusetts Nevada New York Oregon Vermont Washington.

Duties:

Job Summary:
The Epic Client Systems Administrator installs and maintains Epic client system servers and applications, supporting production, reporting, disaster recovery, training, and non-production environments while ensuring system performance, security, backups, high availability, and compliance with Epic best practices for hardware and software configuration.

Job Responsibilities:
-Install and maintain Epic client system servers and applications.
-Monitor server performance and troubleshoot issues.
-Apply hot fixes, security updates, and service packs.
-Maintain Epic client systems backups and verify restores.
-Manage system security and user access.
-Manage and maintain environments serving production, reporting, disaster recovery, training, and non-production needs.
-Test failover procedures for high availability.
-Participate in capacity planning exercises to ensure adequate system resources.
-Follow Epic best practices for hardware and software configuration.
-Participate on project teams as a key contributor.
-Coordinate issues with Epic and maintain relationship management with Epic.
-Build and implement Epic client systems servers and applications in support of health system requirements.
-Document configurations, procedures, and system architecture.
-Establish development guidelines to maintain optimum performance.
-Advise information services management in the creation of development guidelines.
-Review existing solutions and recommend new procedures and processes.
-Adhere to enterprise change management procedures per IS policy.
-Make configuration upgrades.
-Identify impact of enhancement requests.
-Assist customers in identifying and resolving problems.
-Serve as escalation point for complex client systems issues.
-Facilitate timely resolution of application defects and issues.
-Develop procedures under approved policy structure.
-Provide users with high quality service and system expertise.
-Analyze, create, and deliver reports as assigned.
-Establish guidelines for hardware standards to maintain adequate performance.
-Propose and implement enhancements to improve system performance, reliability, and data integrity.
-Review hardware for performance issues.
-Identify and perform routine maintenance to ensure high performance.
-Recommend backup schedules and strategies.
-Set up and regularly monitor backups as specified.
-Adhere to enterprise disaster recovery policies and procedures.
-Perform restores from backup.
-Research and recommend security and data access strategies.
-Configure user access based on approved policy, user roles, and responsibilities.
-Work with security and internal audit to comply with corporate security standards.
-Audit data access as scheduled or requested.
-Perform capacity planning for hardware and software support initiatives.
-Assess impact of and recommend solutions based on current and future data volume needs.
-Allocate and reallocate database resources.
-Design database system architecture to meet performance needs.
-Research and recommend database strategies to management.
-Assess and recommend vendor tools for enterprise databases.

Skills:

Required Skills & Experience:
-One (1) to Two (2) years of related experience.
-Detail-oriented and able to work independently as well as part of an integrated team.
-Strong interpersonal skills.
-Strong written communication skills.
-Strong verbal communication skills.
-Strong analytical skills.
-Strong troubleshooting skills.
-Strong organizational skills.
-Strong planning skills.
-Demonstrated working knowledge of MS Windows server OS concepts, MS Windows server design and tuning in a virtual environment as well as server back-up and recovery strategies and high availability design and management.
-Demonstrated healthcare operational knowledge.
-Experience with Microsoft Windows operating system commands and scripting.
-Experience with managing Citrix platform.

Preferred Skills & Experience:
-N/A

Education:

Required Education:
-Bachelor's Degree in Business Management, Information Systems or in a related field.

Preferred Education:
-N/A

Required Certifications & Licensure:
-Epic Client System Manager Certification.