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Edovo

Content Partnerships Coordinator

Anthony, KS · On-site +1

SXSW Civic Tech Innovation Pitch Competition runner-up; Chicago Innovation "Up and Comer" Award ... Self-directed in a remote environment; you manage your own queue, prioritize without being told ...

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What is the difference between Remote Sxsw vs Remote Event Coordinator?

AspectRemote SxswRemote Event Coordinator
CredentialsEvent management experience, industry-specific knowledgeEvent planning certifications, communication skills
Work EnvironmentRemote, flexible hours, project-basedRemote, client-facing, deadline-driven
Industry UsageTech, entertainment, media festivalsCorporate, social, conference events

Remote Sxsw roles focus on managing or supporting the South by Southwest festival remotely, often requiring industry-specific knowledge. Remote Event Coordinators handle various events across industries, emphasizing planning and communication skills. While both are remote and involve event management, Remote Sxsw positions are specialized for festival environments, whereas Remote Event Coordinators have broader applications across different event types.

What are Remote SXSW jobs?

Remote SXSW jobs are positions that allow individuals to work for the South by Southwest (SXSW) festival or its related operations from a location outside of the physical event, often from home or any location with internet access. These roles can include responsibilities in areas such as digital event support, social media management, customer service, content moderation, and technical assistance. Remote SXSW jobs are especially relevant during years when virtual events are held or when hybrid events require online engagement and support. They offer flexibility and the opportunity to be part of a major cultural event without needing to relocate to Austin, Texas. Applicants typically need strong communication skills and the ability to work independently.

What are some common challenges faced by professionals working remotely during SXSW, and how can they be addressed?

Working remotely for SXSW often involves managing high volumes of digital communication, coordinating with teams across multiple time zones, and staying engaged in fast-paced, virtual event environments. Common challenges include maintaining clear communication, staying organized amidst shifting priorities, and ensuring reliable technology for seamless participation. To address these, professionals should utilize collaborative tools, schedule regular check-ins with their teams, and proactively test their tech setup ahead of major sessions or presentations.

What are the key skills and qualifications needed to thrive as a Remote Event Coordinator for SXSW, and why are they important?

To thrive as a Remote Event Coordinator for SXSW, you need strong organizational abilities, project management experience, and a background in event planning or a related field. Familiarity with virtual event platforms, project management tools like Asana or Trello, and video conferencing software is typically required. Exceptional communication, problem-solving skills, and adaptability are essential for navigating virtual team dynamics and attendee needs. These skills are crucial to ensure seamless event execution and a positive experience for both participants and stakeholders in a remote environment.
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Infographic showing various Remote Sxsw job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution.
Content Partnerships Coordinator

Content Partnerships Coordinator

Edovo

Anthony, KS • On-site, Remote

Full-time

PTO

Posted 22 days ago

Job description

The Team

At Edovo, our mission is to help everyone connected to incarceration build better lives. We've created a secure digital platform to expand education behind bars, reduce recidivism, and support the vocational, rehabilitation, and communication needs of the 2.2 million people in jails and prisons. Users have access to thousands of hours of self-guided learning materials. Upon release, our learners have the option to continue their progress on the outside. Edovo offers courses in subjects ranging from basic literacy and GED to career exploration and cognitive behavioral therapy. We're also building tools to keep people in touch with jobs, social services, friends, and family. Our team is committed to supporting opportunities for justice-involved people.

Don't take it just from us. Awards, publications, grants, and partnerships all around the country are recognizing the momentum and impact of Edovo. A select few: Global EdTech Startup Champion in London out of 1,000+ competitors; GIIRS Platinum Rating for social impact; MacArthur Foundation Grant Award Winner; Forbes article feature; Chicago Community Trust grant award winner; Impact Engine portfolio member; SXSW Civic Tech Innovation Pitch Competition runner-up; Chicago Innovation "Up and Comer" Award winner; and so much more.

Check out a brief picture of our program from the perspective of the people who use it. Visit Edovo on Vimeo for more.

The Role

As a Content Partnerships Coordinator at Edovo, you will manage the day-to-day operations of our 500+ content partner relationships - owning the ticket queue, running onboarding workflows, maintaining partner records across systems, and serving as a responsive, knowledgeable first point of contact for partners who are putting their content in front of incarcerated learners.

GENERAL JOB RESPONSIBILITIES

  • Own the content partner ticket queue: triage incoming requests, apply the right workflow based on the source and nature of the ticket, and keep the queue at a healthy, manageable volume

  • Handle initial screening conversations with prospective content partners, gathering the information needed before routing to the Content Partnerships Manager for next steps

  • Execute partner onboarding from agreement to activation

  • Maintain accurate partner records across our systems

  • Draft, send, and track partner communications and agreements, using established templates and escalating when needed

  • Collaborate with engineering to find thoughtful places to automate and streamline manual workflows 

  • Build and maintain process documentation, knowledge base articles, and templated responses to address common partner questions and reduce repeat ticket volume

  • Support the Content Partnerships Manager with scheduling, meeting prep, and follow-up for partner calls and check-ins

Qualifications MUST-HAVES

  • Exceptional attention to detail and follow-through

  • Intellectual curiosity, paired with humility 

  • Strong written communication skills; you can write a clear, warm, professional email and represent Edovo well in partner-facing correspondence

  • Experience working in a CRM (Zoho, Salesforce, HubSpot, or similar) and comfort picking up new software tools quickly

  • Genuine enjoyment in helping people solve problems - you get satisfaction from making a complicated process feel simple for someone else

  • Ability to explain software platforms and processes to people with a range of technical backgrounds, meeting each person where they are with curiosity and patience

  • Self-directed in a remote environment; you manage your own queue, prioritize without being told, and communicate proactively when something needs attention

  • Alignment with Edovo's mission; you understand that the partners you support are a direct link to incarcerated learners' access to education, and that connection matters to you

NICE-TO-HAVES

  • Experience in content, media, EdTech, publishing, or a nonprofit environment

  • Familiarity with contract administration or vendor and partner management

  • Background in, knowledge of, or interest in building familiarity with the corrections, reentry, or criminal justice

  • Experience writing or maintaining process documentation or standard operating procedures

Other Details

Location: Remote

Salary: Commensurate with experience

Department: Role reports to the Content Partnerships Manager

Travel Requirements: Up to 15%, including bi-annual company retreats in the Spring and Fall

Physical Demands: No excessive physical demands required

Edovo is an impact-driven nonprofit organization. We offer our employees a collaborative culture in a remote working environment, unlimited PTO, and paid benefits for team members and their families. We hire tenacious, innovative, and passionate people and give them opportunities to grow and succeed.

Teams with bold missions need diverse ideas to generate the most impact. For that reason, Edovo is committed to building diverse and inclusive work spaces. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And yes, we believe in second chances.

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