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Remote Switchboard Operator Jobs in Phoenix, AZ (NOW HIRING)

Remote Switchboard Operator information

See Phoenix, AZ salary details

$8

$16

$24

How much do remote switchboard operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote switchboard operator in Phoenix, AZ is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What does a remote switchboard operator do?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What is a remote switchboard operator?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive as a remote switchboard operator?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

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What cities near Phoenix, AZ are hiring for Remote Switchboard Operator jobs? Cities near Phoenix, AZ with the most Remote Switchboard Operator job openings:
Infographic showing various Remote Switchboard Operator job openings in Phoenix, AZ as of August 2026, with employment types broken down into 53% Full Time, 44% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,594 per year, or $16.6 per hour.

Administrative Assistant (Remote)

R.C. Thornton II dba Champion Tax Relief

Phoenix, AZ • Remote

$17.75 - $24/hr

Full-time

Posted yesterday

New


Job description

The Administrative Assistant plays a critical part in our tax preparation and fulfillment departments. You will manage the tax preparation workflow, ensuring that tax preparers are completing tax returns in a timely manner, and you will assist case managers to ensure nothing falls through the cracks.

This is not an entry-level position. We are looking for a self-motivated, entrepreneurial individual with a proven track record of administrative excellence who is ready to contribute from day one, handle greater responsibility, and grow with us long-term.

Key Responsibilities:

  • Workflow Management: Manage the tax preparation department workflow by assigning tax returns to preparers once the account manager provides all requested documentation from the client.

  • Data Tracking: Ensure the tax preparation spreadsheet is accurately updated on a daily basis.

  • Department Support: Assist the fulfillment department by actively supporting case managers and ensuring seamless operations.

  • Organization: Assist with document filing and maintaining organized records.

Requirements:

  • Experience: Minimum 3 years of proven Administrative Assistant experience.

  • Technical Skills: High proficiency in Microsoft Office, with exceptional skills in Outlook, Teams, and Excel.

  • Work Ethic: Highly organized, detail-oriented, and capable of self-managing in a fully remote environment.

  • Communication: Excellent written and verbal communication skills.

What We Offer:

  • Fully remote work environment.
  • Competitive compensation based on experience.
  • A steady pipeline of challenging IRS and state tax resolution cases.
  • A collaborative, supportive team that focuses exclusively on tax controversy and resolution.
  • The opportunity to make a meaningful impact by helping businesses and business owners resolve difficult tax problems and move forward with confidence.

Work Environment:

This is a remote position performed from a dedicated home office. Must reside in the United States.

Employees must maintain:

  • A reliable computer capable of running Microsoft 365 and other required business applications.
  • High-speed internet with dependable video conferencing and telephone capabilities.
  • A quiet, private workspace free from regular distractions.
  • Availability and responsiveness during normal business hours in the Central Time Zone, including participation in virtual meetings and timely communication with clients and team members.

Physical Demands:

  • Ability to remain in a stationary position (sitting or standing) for extended periods during the workday.
  • Ability to use a computer, keyboard, mouse, and telephone for prolonged periods.
  • Ability to communicate effectively verbally and in writing, including participating in video conferences.
  • Ability to type accurately and efficiently to perform essential job functions

Please review this Vivid Vision and prepare to answer questions connecting your role to the statement:

Champion Tax Relief — Vivid Vision
Our Goal by 2029
The absolute #1 company for small business owners to resolve their IRS back tax
problems.
Recognized as the #1 leader in solving business owners’ back tax problems — by the
accounting profession and by our clients.
Who We Serve
While most tax resolution companies service the mass market in a cookie-cutter way, our firm
services only the most complex IRS back tax problems — specifically for self-employed people
and small business owners.
Most of our clients owe a minimum of $100,000 in back taxes, haven’t filed in years (often with
no records to file with), and the IRS is knocking at their door. Clients come to us because we are
so specialized — and because we deliver results others simply can’t.
The work we do directly impacts people’s livelihoods. It protects their finances, their businesses,
their marriages, and gives them a newfound path forward that has eluded them for years.

Our Culture

  • Work hard, enjoy it while we do.
  • People feel respected working here — their opinions matter. We aren’t looking for “yes men.”
  • A-player only environment. If you can make things happen on your own, you’re a great fit.
  • We strongly value our employees. How we treat our team directly relates to the results we bring to clients.
  • Self-motivated, entrepreneurial individuals who want greater responsibility and autonomy —and who can self-manage.
  • The company runs autonomously — systems and personnel so solid that everything gets done, right, the first time.
  • Excellent systems. We’ve been around the block, and we know exactly what’s needed to deliver for our clients.

Code word: Apricot

Core Values

  • Entrepreneurial Attitude — We solve problems, figure out how to make things better, and
  • take joy in continuous improvement.
  • Self-Managed — We get stuff done without needing someone to keep on top of us.
  • Excellent in Our Work — We are mindful of the great trust our clients place in us, and we
  • do a great job for them.
  • Grow Big, Act Small
  • Respect Everyone
  • Have Fun