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Remote Switchboard Operator Jobs in Middletown, CT

Data-Mail, Inc

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Machine Operator

Windsor, CT · On-site

$17 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Career Advancement Opportunities SUMMARY Performs responsible manual and machine operator tasks in the setup, maintenance and operation of cutters, collators and folders. WORK SCHEDULE 12 hour shift ...

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Remote Switchboard Operator information

See Middletown, CT salary details

$9

$16

$24

How much do remote switchboard operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote switchboard operator in Middletown, CT is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.51 per hour, depending on experience, location, and employer.

What is a remote switchboard operator?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What does a remote switchboard operator do?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What are the key skills and qualifications needed to thrive as a remote switchboard operator?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are popular job titles related to Remote Switchboard Operator jobs in Middletown, CT?

For Remote Switchboard Operator jobs in Middletown, CT, the most frequently searched job titles are:

What job categories do people searching Remote Switchboard Operator jobs in Middletown, CT look for?

The top searched job categories for Remote Switchboard Operator jobs in Middletown, CT are:

What cities near Middletown, CT are hiring for Remote Switchboard Operator jobs?

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Remote Switchboard Operator jobs near you
Infographic showing various Remote Switchboard Operator job openings in Middletown, CT as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,278 per year, or $17 per hour.

Machine Operator

Data-Mail, Inc

Windsor, CT • On-site

$17 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

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Job description

About Us

Data-Mail is a family owned company that was established in 1971 in Newington, CT as a leading national print and lettershop helping companies in a variety of industries with their personalization and direct mail services. We are now one of the largest employers in the Hartford, CT metropolitan region with over 800 employees working across two facilities and multiple shifts. Our services support some of the largest companies and advertising agencies in the country. 

Benefits of Joining Our Team

  • Competitive Pay Rates
  • Comprehensive Benefits Packages
  • 401K Matching Program
  • Opportunities for Overtime
  • Referral Bonuses
  • Vacation and Paid Time Off
  • Weekly Pay
  • Career Advancement Opportunities

SUMMARY

 Performs responsible manual and machine operator tasks in the setup, maintenance and operation of cutters, collators and folders.

WORK SCHEDULE

12 hour shift (6 am - 6pm or 6 pm - 6 am)

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Review and interpret recap instructions; order materials; complete production records, as required.
  • Perform process related trouble-shooting and correction to ensure dimensions and quality of piece; monitor production.
  • Perform cutting operations; make minor adjustments.
  • Perform folder operations and operate folder
  • Hand gather folded work from conveyor; operate sheet collator and load labels into trays, as required.
  • Perform other bindery department operations, including proper separation of tray tags, collating, stapling and gluing.
  • Keep immediate work area neat and orderly.
  • Comply with company rules, regulations and procedures.
  • Maintain confidentiality of company-sensitive data.
  • Implement a commitment to quality philosophy and recommend methods and procedures to reduce cost and/or improve operating efficiency of the department.
  • Keep manager/supervisor informed of activities and situations that will impact the achievement of corporate or department goals and objectives.
  • Perform other related duties as required to achieve the goals and objectives of the department and company.

EDUCATION/EXPERIENCE

  • High school diploma or GED.   

COMPETENCIES

  • Thorough understanding of bindery and inserting equipment operation
  • Ability to apply written instructions to machine operation and product quality.
  • Good math skills
  • Reliability through attendance, punctuality and attention to work station
  • Demonstrates positive safety attitude