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Remote Switchboard Operator Jobs in Edison, NJ (NOW HIRING)

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Remote Switchboard Operator information

See Edison, NJ salary details

$9

$17

$25

How much do remote switchboard operator jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote switchboard operator in Edison, NJ is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.89 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Switchboard Operator?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What is a Remote Switchboard Operator job?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive in the Remote Switchboard Operator position, and why are they important?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are popular job titles related to Remote Switchboard Operator jobs in Edison, NJ? For Remote Switchboard Operator jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Switchboard Operator jobs in Edison, NJ look for? The top searched job categories for Remote Switchboard Operator jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Switchboard Operator jobs? Cities near Edison, NJ with the most Remote Switchboard Operator job openings:
Remote Switchboard Operator jobs near you
Infographic showing various Remote Switchboard Operator job openings in Edison, NJ as of July 2026, with employment types broken down into 41% Full Time, 57% Part Time, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $36,069 per year, or $17.3 per hour.
Receptionist

Receptionist

Services For The Underserved, Inc.

Manhattan, NY • On-site, Remote

$19/hr

Full-time

Medical, PTO

Posted 9 days ago

Services for the UnderServed rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Min
USD $19.00/Hr.
Max
USD $19.00/Hr.
Position Overview
  1. SCOPE OF ROLE:
  • The S:US Support Services team is comprised of the infrastructure/administrative departments that provide resources to those staff who work in direct service to the people supported by S:US. The Support Services team is committed to being respectful and responsive to the needs of our customers, and mindful of our shared goal to deliver on the S:US mission. We believe that working together, we can help to make New York City a place where everyone has a roof over their head, is healthy, productive and enjoys social connections that create a life of purpose.

  • The front desk office assistant provides general administrative support to the team working at the central administrative offices. The front desk office assistant is the first point of contact for visitors to these offices. He/She coordinates front-desk activities, including but not limited to directing visitors, distributing correspondence and forwarding phone calls.

Qualifications
  1. ESSENTIAL DUTIES & RESPONSIBILITIES:

Front Desk Monitoring
  • Answer incoming calls, determine purpose and forward calls to appropriate personnel or department.
  • Welcome and announce visitors.
  • Maintain visitor, staff, and delivery logs.

Coordination of Meetings and Events
  • Manage scheduling of spaces for meetings and individual use via the Robin System.
  • Provide crisis intervention and request emergency responders as needed.
  • Perform additional administrative responsibilities across S:US' Real Estate portfolio as assigned by the Director of RE through the Office Operations Manager.
  • Manage mailing/correspondence for the RE Department and filter to assigned department through file bound.
  • Create/maintain an orderly system for deliveries and mailing sent to central office.

Building Security
  • Coordinate daily visitors list with building security.
  • Maintain accurate building entry and guest/staff registration records via myKastle (the Visitors Management System).

  • Other duties as assigned through your direct report

  1. REQUIREMENTS:

REQUIRED EDUCATION AND EXPERIENCE
• High School Diploma or GED
• Prior experience working in social services, non-profit organizations or office management
• Effective written and oral communication skills.
PREFERRED QUALIFICATIONS & SKILLS
  • At least one year of customer service experience
    • Experience with switchboard and communication systems.
    • Ability to work well under pressure and multi-task.
• Basic computer skills (e.g. MS Office suite and Windows)
Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
ID
2025-17026
Work Location
In Person

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