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Remote Surveillance Operator Jobs in Raleigh, NC

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Remote Surveillance Operator information

See Raleigh, NC salary details

$11

$17

$21

How much do remote surveillance operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote surveillance operator in Raleigh, NC is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a remote surveillance operator?

Remote Surveillance Operators are professionals who monitor live video feeds and security systems from a remote location to ensure the safety and security of properties, assets, or individuals. They use surveillance technology to detect suspicious activities, respond to security breaches, and report incidents in real-time. Their work often involves operating cameras, alarms, and communication systems, and they play a critical role in preventing theft, vandalism, or unauthorized access. Remote Surveillance Operators may work for security companies, corporations, or government agencies, and their responsibilities can vary depending on the industry and employer.

What are the key skills and qualifications needed to thrive as a remote surveillance operator?

To thrive as a Remote Surveillance Operator, you need keen observational skills, attention to detail, and often a background in security or criminal justice. Familiarity with CCTV systems, video analytics software, and incident reporting tools is typically required, along with relevant certifications such as Security Guard licenses. Strong situational awareness, integrity, and effective communication are vital soft skills for quickly identifying and escalating security issues. These abilities ensure prompt detection and response to potential threats, protecting people and property in remote environments.

What are some common challenges faced by remote surveillance operators, and how can they be overcome?

Remote Surveillance Operators often encounter challenges such as monitoring multiple camera feeds simultaneously, maintaining focus during long shifts, and responding quickly to suspicious activities. To overcome these, operators typically use advanced surveillance software with alert features and rely on structured shift schedules to minimize fatigue. Regular communication with on-site security teams and ongoing training in situational awareness also help operators stay effective and responsive in their roles.

What is the difference between Remote Surveillance Operator vs Security Monitoring Technician?

AspectRemote Surveillance OperatorSecurity Monitoring Technician
CredentialsTypically requires CCTV or security system certificationsOften requires similar certifications, plus technical training
Work EnvironmentRemote, monitoring security feeds from various locationsOn-site or remote, maintaining and troubleshooting security systems
Industry UsageCommon in security firms, government agencies, and corporationsPrimarily in security companies, facilities management, and tech firms
Job FocusMonitoring live feeds, alerting authorities, incident reportingSystem maintenance, troubleshooting, and ensuring system functionality

Both roles involve security system oversight, but Remote Surveillance Operators focus on monitoring and alerting, while Security Monitoring Technicians handle system maintenance and troubleshooting. The roles often overlap in credentials and work environment, but their primary responsibilities differ.

What are popular job titles related to Remote Surveillance Operator jobs in Raleigh, NC?

For Remote Surveillance Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Surveillance Operator jobs in Raleigh, NC look for?

The top searched job categories for Remote Surveillance Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Surveillance Operator jobs?

Cities near Raleigh, NC with the most Remote Surveillance Operator job openings:

Remote Surveillance Operator jobs near you
Infographic showing various Remote Surveillance Operator job openings in Raleigh, NC as of August 2026, with employment types broken down into 47% Full Time, 50% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,241 per year, or $17.4 per hour.

Surveillance Agent - Full-time or Part-time

MARSHALL INVESTIGATIVE GROUP LLC

Raleigh, NC • Remote

$22 - $32/hr

Full-time

Posted 27 days ago

Job description


Marshall Investigative Group (MIG), the industry's leading investigative firm, seeks self-motivated individuals with experience in surveillance and mobile investigations to assist in researching insurance fraud claims involving monetary, bodily injury, theft, and property damage claims.

We are currently hiring Surveillance Agents to conduct stationary/mobile surveillance across the country. Over the years, our current team of by-the-book agents have conducted thousands of successful insurance investigations. Innumerable hours of obtained video, capturing claimant activities from day-to-day errands, to construction, to sky diving, have been provided to our clients – saving millions of dollars on fraudulent claims.

This is an excellent way for an individual to grow their experience in the surveillance and security fields. With over 15 years of experience, our highly trained investigators have conducted thousands of successful insurance claim investigations by obtaining innumerable hours of claim-disputing documentation, saving our clients millions of dollars on fraudulent claims.

Qualifications

  • Must have a current, valid Driver's License
  • Current Private Investigator (PI) License and mobile surveillance experience strongly preferred
    • Experience working at a licensed PI firm may be accepted instead of holding a Private Investigator License
  • Must have or be able to obtain Auto Insurance with 100/300/100 coverage limits before employment
    • $100k Maximum Bodily Injury per Person
    • $300k Maximum Bodily Injury per Accident
    • $100k Maximum Property Damage per Accident
  • Personal Computer with MS Word Required
  • Personal Digital Surveillance Camera Required
  • Proficiency in utilizing surveillance equipment, technology, and platforms
  • A High School Diploma or equivalent is required
  • Associate's or Bachelor's Degree in Criminal Justice, Security Management, or related field preferred
  • Previous experience in mobile surveillance is highly desirable
  • Traveling is required for Full-Time Employees
  • Ability to work independently with minimal supervision
  • Observing and conducting surveillance 8-10 hours per day
  • Weekend work is required as needed for surveillance subjects
  • Keen observational skillset with attention to detail, focusing on individuals for long periods of time
  • Strong verbal and written communication skills with the ability to articulate findings and observations clearly and effectively
  • Demonstrated integrity, professionalism, and discretion in handling confidential information and sensitive situations

General Duties

  • Follow established protocols and procedures for conducting surveillance operations in compliance with all legal and regulatory requirements
  • Maintain a vigilant and discreet presence, avoiding detection, while observing subjects and their daily actions
  • Document and report findings, incidents, and observations accurately and promptly
  • Conduct mobile surveillance operations utilizing various monitoring equipment, including cameras and specialized devices
  • Operate surveillance equipment and technology proficiently, troubleshooting technical issues as needed
  • Maintain confidentiality and discretion regarding sensitive information obtained during the preparation for and during surveillance operations
  • Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours
  • Reports must be concise, grammatically correct, easy to follow, and include all supporting documentation within 48 hours of surveillance completion
  • Participate in training programs and professional development activities to enhance surveillance skills and stay updated on industry best practices
  • Perform other duties as assigned by management and support the organization's overall security and safety objectives

At the Marshall Investigative Group (MIG), our hourly rates, flexible day scheduling benefits, and expense/mileage reimbursements exceed the industry. All expenses are covered, including training, licensing, and testing fees. Comprehensive benefits are available for Full-Time agents. This position may require travel within your investigative region to accommodate full-time hours and client needs.

Marshall Investigative Group is an equal opportunity employer that values diversity within our company culture. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.