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Insurance Investigator Jobs in Raleigh, NC (NOW HIRING)

Allied Universal

Surveillance Investigator

Henderson, NC · On-site

$20 - $24.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Allied Universal

Surveillance Investigator

Henderson, NC · On-site

$20 - $24.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Allied Universal

Surveillance Investigator

Henderson, NC · On-site

$20 - $24.75/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Ethos Risk Services

Investigator

Garner, NC · On-site

$30 - $40/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Whitley Law Firm

Investigator

Raleigh, NC · On-site

$25 - $30/hr

Strong understanding and interpretation of State and Federal law enforcement. reports, legal documentation, and insurance procedures. * Proficient with investigative tools and databases (criminal ...

Ethos Risk Services

Investigator

Garner, NC · On-site

$30 - $40/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Garner, NC

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Alpine Intel

Fire Investigator

Raleigh, NC · Remote

$45 - $60/hr

Welcome to National Fire Experts, a leader in the property insurance intelligence industry. We are currently seeking a Part-Time Fire Investigator to join our growing team in Raleigh, NC . The Fire ...

Fujifilm

Associate Investigator

Holly Springs, NC · On-site

As an Associate Investigator, you will support and perform minor investigations, learn systematic rootcause techniques, and partner closely with manufacturing, quality, and operations to drive timely ...

Fujifilm

Associate Investigator

Holly Springs, NC · On-site

As an Associate Investigator, you will support and perform minor investigations, learn systematic root-cause techniques, and partner closely with manufacturing, quality, and operations to drive ...

Fujifilm

Investigator 1

Holly Springs, NC

As an Investigator I, you'll execute minor internal manufacturing investigations, pinpoint root and contributing causes, and help shape effective corrective and preventive actions (CAPAs) that keep ...

Fujifilm

Investigator 1

Holly Springs, NC · On-site

As an Investigator I, you'll execute minor internal manufacturing investigations, pinpoint root and contributing causes, and help shape effective corrective and preventive actions (CAPAs) that keep ...

Fujifilm

Investigator 1

Holly Springs, NC

As an Investigator I, you'll execute minor internal manufacturing investigations, pinpoint root and contributing causes, and help shape effective corrective and preventive actions (CAPAs) that keep ...

Fujifilm

Associate Investigator

Holly Springs, NC

As an Associate Investigator, you will support and perform minor investigations, learn systematic rootcause techniques, and partner closely with manufacturing, quality, and operations to drive timely ...

Actalent

Quality Investigator

Raleigh, NC

Investigate and complete site-related exceptions, including minor, major, and critical ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

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All JobsInsurance Investigator JobsInsurance Investigator Jobs in Raleigh, NC

Insurance Investigator information

See Raleigh, NC salary details

$12

$25

$37

How much do insurance investigator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for insurance investigator in Raleigh, NC is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $30.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What does an insurance investigator do?

An insurance investigator examines insurance claims to verify their validity and detect fraud. They gather evidence, interview witnesses, review documents, and may visit claim sites, often using investigative tools and techniques to assess the legitimacy of claims and support insurance companies' decisions.

How to become an insurance investigator?

To become an insurance investigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or relevant experience in law enforcement, insurance, or criminal justice. Developing skills in interviewing, report writing, and investigation techniques is essential, and obtaining certifications such as the Certified Insurance Fraud Investigator (CIFI) can enhance job prospects. The role often requires a background check and may involve working irregular hours or in the field.

What skills do insurance investigators need?

Insurance investigators need strong analytical skills, attention to detail, and good communication abilities to gather and evaluate evidence. They often use interview techniques, surveillance methods, and may require knowledge of insurance policies and legal procedures. Proficiency with computers and report writing is also important for documenting findings accurately.

What are some of the common challenges faced by Insurance Investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the highest paying investigator job?

The highest paying investigator jobs are often senior or specialized roles such as corporate security investigators, fraud examiners, or private investigators with advanced certifications and extensive experience. These positions typically offer higher salaries due to the complexity of cases and required expertise, with some earning over $100,000 annually. Factors like industry, location, and level of specialization influence compensation levels for investigators.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What Do Insurance Investigators Do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What are the most commonly searched types of Insurance Investigator jobs in Raleigh, NC? The most popular types of Insurance Investigator jobs in Raleigh, NC are:
What are popular job titles related to Insurance Investigator jobs in Raleigh, NC? For Insurance Investigator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Investigator jobs in Raleigh, NC look for? The top searched job categories for Insurance Investigator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Investigator jobs? Cities near Raleigh, NC with the most Insurance Investigator job openings:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Raleigh, NC as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $52,106 per year, or $25.1 per hour.
Surveillance Investigator

Surveillance Investigator

Allied Universal® Compliance and Investigations

Henderson, NC • On-site

$20 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,514 frontline employees who took The Breakroom Quiz

69th of 108 rated security

Job description


Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.


Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

  • Private Investigator’s license required prior to applying.
  • Must possess a valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

  • Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
  • Utilize various surveillance techniques and equipment to monitor subjects covertly
  • Document and report observations, activities, and any relevant information in a clear and concise manner
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
  • Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
  • Flexibility to work varied and irregular hours/days including weekends and holidays
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
  • Proficient in utilizing laptop computers, video cameras and cell phones
  • Capable of maintaining focus and multitasking effectively in a dynamic environment
  • Demonstrated ability to manage stressful situations with composure and professionalism
  • Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Associate’s Degree or higher, preferably in Criminal Justice
  • Security/Loss Prevention experience
  • Military experience
  • Law enforcement experience
  • Prior insurance investigations experience
  • Prior educational or professional incident reporting and/or investigations experience

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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