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Remote Support Jobs in Windermere, FL (NOW HIRING)

MHI

Engineer III, Remote Commissioning

Lake Mary, FL · On-site +1

Remote Commissioning Engineer III Company Overview At Mitsubishi Power, we're not just building ... We value problem solvers, prioritize collaboration, and support each other in an inclusive culture ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers? Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers? Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools. * Excellent communication skills, both verbal and written, with the ability to convey technical ...

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Remote Support information

See Windermere, FL salary details

$12

$23

$39

How much do remote support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote support in Windermere, FL is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.24 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What job categories do people searching Remote Support jobs in Windermere, FL look for?

The top searched job categories for Remote Support jobs in Windermere, FL are:

What cities near Windermere, FL are hiring for Remote Support jobs?

Cities near Windermere, FL with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Windermere, FL as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution, with an average salary of $48,217 per year, or $23.2 per hour.

Engineer III, Remote Commissioning

Mitsubishi Heavy Industries Group

Lake Mary, FL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Remote Commissioning Engineer IIICompany OverviewAt Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we're building the future we all aspire to - making net zero a reality.Role Overview

The Remote Commissioning Engineer III provides senior-level technical and operational support for gas turbine combined-cycle power plant commissioning through the Commissioning Support Center (CSC). The role serves as a subject matter expert during pre-commissioning, first fire, tuning, and reliability run phases, supporting multiple sites simultaneously while leading investigations and mentoring junior engineers.

Key Responsibilities
  • Provide real-time remote support for commissioning phases including first fire, tuning, performance validation, and reliability runs.
  • Monitor plant operating data and alarms to identify issues proactively.
  • Lead troubleshooting and root-cause investigations for complex technical issues.
  • Coordinate corrective actions with site commissioning teams.
  • Analyze DCS, historian, and monitoring system data for diagnostics and system performance evaluation.
  • Conduct trend analysis and fault diagnostics on GT, ST, HRSG, BOP, and control systems.
  • Serve as technical liaison between site teams, engineering, IT, cybersecurity, and project management.
  • Support data connectivity and system integration activities for new plants.
  • Ensure compliance with internal standards, contractual obligations, and regulatory requirements including NERC.
  • Maintain documentation including issue logs, resolutions, and lessons learned.
  • Contribute to CSC procedure development and best practices.
  • Participate in audits, reviews, and readiness assessments.
  • Provide mentorship and guidance to junior engineering personnel.
  • Lead incident response and escalation activities.
  • Support preparation of test reports and data transfer to service teams.
Requirements
  • Bachelor's degree in Engineering and 7-10 years of experience.
  • Experience with project scheduling tools such as P6 preferred.
  • Knowledge of ISO procedures and OSHA safety requirements is an asset.
  • Ability to read, analyze, and interpret technical documents and regulations.
  • Ability to write reports, business correspondence, and procedures.
  • Ability to analyze technical data, interpret diagrams, and solve complex issues.
  • Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, and email applications.
  • Ability to meet physical demands including standing, walking, and lifting up to 50 pounds in moderate-to-loud environments.
Why Should You Apply?
  • Excellent Benefits (Medical, Dental, Vision & 401K Matching).
  • Excellent development programs and advancement opportunities.
  • Tuition reimbursement and on-the-job training.
  • Paid vacation, sick time, and holidays.
  • Committed to quality products and services.
  • Great working environment and culture.
  • Employee Appreciation Programs and Event.

Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

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