2

Remote Support Jobs in Townsend, TN (NOW HIRING)

Showing results 41-60

Remote Support information

See Townsend, TN salary details

$13

$23

$40

How much do remote support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote support in Townsend, TN is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.77 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What cities near Townsend, TN are hiring for Remote Support jobs?

Cities near Townsend, TN with the most Remote Support job openings:

Licensing Engineer Energy - Remote

SNC-Lavalin

Oak Ridge, TN • On-site, Remote

$72K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Job DescriptionOverview

We are seeking a Licensing Engineer Energy - Remote. This remote position is based out of our Oak Ridge, TN office.

Your role
  • Responsible for applying engineering and nuclear regulatory knowledge and experience in support of developing power plant systems and programs in accordance with US licensing requirements.

  • Demonstrated understanding of 10 CFR, along with associated regulatory and industry guidance.

  • Part of the ARUSN Licensing group and will work preparing licensing documentation, such as topical and technical reports, Safety Analysis Reports, and applications for certifications, permits, and licenses.

  • Works closely with all engineering disciplines.

  • Supports development of engineering and licensing requirements and documentation for nuclear systems and components in an interactive manner with other engineering functional areas.

  • Prepares, review, maintains, and defends licensing documentation supporting a variety of nuclear designs.

  • Prepares and defends position papers for areas where the existing regulatory framework does not apply, or where there is a need for new or revisedregulatory requirements or guidance.

  • Prepares and delivers licensing presentations to internal and external organizations.

  • Supports project management for activities including development of licensing submissions.

  • Eligible to work under 10 CFR Part 810 without specific authorization.

  • Applies knowledge and experience, industry best practices, regulatory guidance, codes and standards, and good engineering judgment to ensure the design is compliant with International regulatory criteria and industry best practices.

  • Works to assigned schedules ensuring the accuracy, completeness and timeliness of work and initiates corrective measures to overcome delays.

  • Receives instruction, guidance and direction from more senior licensing engineers and completes duties as assigned.

  • Performs other duties as assigned.

About you
  • Bachelor's degree required in electrical engineering or related technical or engineering field.

  • Minimum of 3 years of experience, preferably in nuclear licensing and regulatory affairs.

  • Experience in nuclear industry preferred.

  • Strong communication skills

  • Familiarity with industry standards and licensing guides.

  • Excellent technical writing, interpersonal and effective communication skills.

  • Experience in drafting and reviewing licensing applications and submittals.

  • Experience working with designers and engineers to develop a safety analysis report (SAR).

  • Prior nuclear industry experience including interactions with NRC or other regulatory authorities.

  • Must be a U.S. citizen in order to be considered.

Rewards & benefits

At AtkinsRealis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.

Depending on your employment status, AtkinsRealis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.

About AtkinsRealis

We're AtkinsRealis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Expected compensation range is between $72,000-$120,000 annually depending on skills, experience, and geographical location.

Are you ready to expand your career with us? Apply today and help us shape something extraordinary.

AtkinsRealis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability

Please review AtkinsRealis' Equal Opportunity Statement here.

AtkinsRealis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRealis, you confirm that you have read and accept our Privacy Notice.

Note to staffing and direct hire agencies:

In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRealis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.atkinsrealis.com/recruitment-agencies

#LI-Remote

Worker TypeEmployeeJob TypeRegular

At AtkinsRealis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.