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Remote Support Jobs in Stow, MA (NOW HIRING)

ActBlue

Desktop Support Associate II

Boston, MA · On-site +1

$24 - $28/hr

We're committed to building an inclusive, remote-first culture where every team member can do their best work. The Desktop Support Associate II is the go-to technical resource for ActBlue staff ...

Tandym Health

Remote Diagnostic Radiologist

Worcester, MA · Remote

$319K - $399K/yr

Provide timely, accurate reads in support of emergency and trauma services. * Collaborate with a team of remote radiologists using shared worklists. * Maintain expected productivity targets while ...

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Zinier is looking for a customer-focused, technically curious Technical Support Engineer to join ...

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Zinier is looking for a customer-focused, technically curious Technical Support Engineer to join ...

YO AI Labs

Lawyer - Remote

Boston, MA · Remote

$85K - $111K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work ...

YO AI Labs

Lawyer - Remote

Boston, MA · Remote

$85K - $111K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work ...

FoodTec Solutions

Service & Support Technician

Needham, MA · Remote

$22 - $30.25/hr

... and remote maintenance projects tasks for customers' information systems * Assist with new ... support * Work with new customers on the initial and continuous training of new and existing ...

FoodTec Solutions

Service & Support Technician

Needham, MA · Remote

$22 - $30.25/hr

... remote maintenance projects tasks for customers information systems * Assist with new customers go ... support * Work with new customers on the initial and continuous training of new and existing ...

Growcer Inc.

Horticulture Support Manager

Boston, MA · Remote

Horticulture Support Manager Full Time, Salaried Remote, United States of America About Growcer Growcer builds the infrastructure for food sovereignty. We provide communities, Indigenous nations ...

Growcer Inc.

Horticulture Support Manager

Boston, MA · Remote

Horticulture Support Manager Full Time, Salaried Remote, United States of America About Growcer Growcer builds the infrastructure for food sovereignty. We provide communities, Indigenous nations ...

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Showing results 21-40

All JobsSupport JobsRemote Support JobsRemote Support Jobs in Stow, MA

Remote Support information

See Stow, MA salary details

$15

$27

$47

How much do remote support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote support in Stow, MA is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What cities near Stow, MA are hiring for Remote Support jobs? Cities near Stow, MA with the most Remote Support job openings:
Remote Support jobs near you
Infographic showing various Remote Support job openings in Stow, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,302 per year, or $27.5 per hour.

Remote Administrative Coordinator

Consultwithtray

Salem, MA • Remote

Full-time

Posted 10 days ago

Job description

We are hiring a Remote Administrative Coordinator to support our travel team\'s daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What You\'ll Do:

  • Manage client communications, travel documentation, and booking records

  • Coordinate schedules, appointments, and follow-ups related to travel arrangements

  • Support administrative workflows and ensure all deadlines and details are met

  • Maintain accurate client records and track important booking information

  • Provide professional, responsive support to clients and team members throughout the travel process

  • Assist with process improvements and updates to internal travel systems

What Were Looking For:

  • Strong organizational and communication skills, written and verbal

  • Experience in administrative support, customer service, or coordination preferred, not required

  • Comfortable working independently in a fully remote environment

  • Detail-oriented, dependable, and tech-comfortable

  • Able to learn and navigate digital tools, booking platforms, and internal workflows

  • Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

  • 100% remote flexibility

  • Structured onboarding and ongoing training

  • Clear processes and tools for success

  • Opportunities for long-term growth within a supportive team

Technical Requirements

  • Laptop or desktop computer.

  • Reliable broadband internet connection.

  • Smartphone for communication and updates.

What We Offer

  • Fully remote work structure

  • Flexible scheduling framework

  • Structured training and ongoing support

  • Collaborative team environment

  • Access to industry-related travel benefits

Apply