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Remote Support Jobs in Simpsonville, SC (NOW HIRING)

Liveops

Remote Customer Service Agent

Greenville, SC · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Easley, SC · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Greer, SC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Simpsonville, SC · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Spartanburg, SC · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

ReminderMedia

Sales Executive - Remote Call Center

Greenville, SC · Remote

$65K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Remote Sales Executive, you'llconduct a high volume of outbound business-to-business phone ... Receive unwavering support from inspirational leaders who care as much as you about your success ...

ReminderMedia

Sales Executive - Remote Call Center

Greenville, SC · Remote

$65K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Receive unwavering support from inspirational leaders who care as much as you about your success ... Fully Remote Setup: We supply all equipment needed to work effectively from your home office About ...

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All JobsSupport JobsRemote Support JobsRemote Support Jobs in Simpsonville, SC

Remote Support information

See Simpsonville, SC salary details

$12

$23

$39

How much do remote support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote support in Simpsonville, SC is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.14 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Simpsonville, SC?

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For Remote Support jobs in Simpsonville, SC, the most frequently searched job titles are:

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The top searched job categories for Remote Support jobs in Simpsonville, SC are:

What cities near Simpsonville, SC are hiring for Remote Support jobs?

Cities near Simpsonville, SC with the most Remote Support job openings:

Remote Support jobs near you

Remote Sr Epic Application Coordinator (Professional Billing)

Spartanburg Regional Medical Center

Spartanburg, SC • On-site, Remote

Full-time

Re-posted 10 days ago

Spartanburg Regional Healthcare System rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers

Job description

Job Requirements
Shape the technology that powers patient care and join Spartanburg Regional Healthcare System as our Remote Sr Epic Application Coordinator (Professional Billing)!
Location: This position is 100% remote. Eligible applicants must reside in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.
About Spartanburg Regional Healthcare System
Spartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a full range of specialty services. Teams across the system work with a shared purpose: to support patients, families, and communities with compassionate care, innovation, and teamwork. Technology plays an important part in this mission, and Epic powered workflows are essential to delivering safe, high quality care every day.
What This Role Is All About
The Remote Sr Epic Application Coordinator - Professional Billing takes a lead role in designing, improving, and supporting Epic applications that directly affect surgical, procedural, and anesthesia workflows across the health system. This role blends technical expertise, workflow understanding, and project leadership to create reliable and efficient Epic solutions for clinical partners.
Work involves analyzing business processes, identifying system needs, designing application solutions, leading cross departmental discussions, and translating requests into functional and technical requirements. This position handles complex initiatives, conducts impact assessments, supports testing and integration, and collaborates closely with clinical and operational leaders.
The Remote Sr Epic Application Coordinator - Professional Billing also mentors Application Coordinators and System Analysts, brings creative problem solving to challenging issues, and helps lead the implementation of new functionality. This role is ideal for someone who enjoys collaborative problem solving, system optimization, and supporting teams that depend on Epic every day.
What You Bring on Day One
Education
  • Bachelor's degree

Experience
  • 5+ years of experience in Information Technology
  • 3+ years of experience post Epic certification

Licenses and Certifications
  • Epic module certification for assigned applications (Professional Billing)

Great to Have
Education
  • Master's degree in computer science or related field

Experience
  • 10+ years of experience in healthcare, including 7+ years of experience in Information Technology and 5 years of experience post Epic certification

What This Job Looks Like
  • Maintain regular communication with Epic implementation representatives and internal partners
  • Obtain and maintain Epic certification for assigned applications
  • Develop deep knowledge of Epic Anesthesia, Optime, and Lumens and their interactions with other applications
  • Lead workflow discussions, design sessions, and validation meetings
  • Analyze current workflows, data collection, reporting needs, and technical issues
  • Translate operational requirements into functional and technical system specifications
  • Participate in creating and executing integrated test plans
  • Document system configurations and technical components with clarity and accuracy
  • Troubleshoot complex issues and escalate risks when needed
  • Collaborate with training teams to develop education materials
  • Support go live events and post deployment activities
  • Introduce best practice recommendations for future workflow improvements
  • Monitor new Epic releases and determine appropriate use of new features
  • Coordinate updates, apply changes, and review release functionality
  • Participate in vendor education sessions, webinars, and professional forums
  • Mentor Application Coordinators and System Analysts

Why You Will Love Working Here
  • Work that directly supports clinical care and improves patient outcomes
  • A friendly and collaborative environment that values learning and expertise
  • Opportunities to lead meaningful Epic initiatives across multiple departments
  • A respected organization with more than 100 years of service to its community
  • A fully remote role that still provides deep engagement with clinical and operational teams

What Spartanburg Regional Healthcare System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Spartanburg Regional Healthcare System logo

About Spartanburg Regional Healthcare System

Sourced by ZipRecruiter

Spartanburg Regional Healthcare System is a leader in the healthcare industry, located in Spartanburg, SC, US. As a comprehensive health system, it offers services encompassing everything from wellness, prevention, and care coordination to specific medical treatments for a wide range of diseases and health issues. Spartanburg Regional Healthcare System was founded in 1921 and has since developed a reputation for excellence and innovative care, growing to include six hospitals, 100 medical offices, 8,000 associates and more than 900 medical staff.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Spartanburg, SC, US

Year founded

1921

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