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Remote Support Jobs in Simpsonville, SC (NOW HIRING)

Wood Plc

Distribution Engineer (remote)

Greenville, SC · On-site +1

This position is a remote position or is a hybrid position in any of the following offices - West ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...

Liveops

Remote Customer Service Agent

Simpsonville, SC · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Spartanburg, SC · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Greenville, SC · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Easley, SC · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Greer, SC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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All JobsSupport JobsRemote Support JobsRemote Support Jobs in Simpsonville, SC

Remote Support information

See Simpsonville, SC salary details

$12

$23

$39

How much do remote support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote support in Simpsonville, SC is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.14 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Simpsonville, SC?

The most popular types of Support jobs in Simpsonville, SC are:

What job categories do people searching Remote Support jobs in Simpsonville, SC look for?

The top searched job categories for Remote Support jobs in Simpsonville, SC are:

What cities near Simpsonville, SC are hiring for Remote Support jobs?

Cities near Simpsonville, SC with the most Remote Support job openings:

Remote Support jobs near you

Remote Customer & Member Success Specialist (WFH)

Globe Life American Income Division

Spartanburg, SC • On-site, Remote

Full-time

Medical, Life, Retirement

Posted 29 days ago

Key responsibilities

  • Meet with clients virtually through Zoom and phone appointments to explain benefits, policy features, and coverage options.

  • Assist clients with applications, enrollment, policy updates, and service requests while maintaining accurate documentation.

  • Build and maintain long-term client relationships and follow up to review changing needs and coverage options.

Job description

Remote Client Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote Client Representative
100% Remote | Flexible Schedule | Training Provided
Are you looking for a rewarding work-from-home career where you can help others while building long-term professional success?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy building relationships, providing exceptional customer service, and working in a flexible remote environment.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based career advancement.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Explain available benefits, policy features, and coverage options
  • Answer client questions and provide professional guidance
  • Assist with applications, enrollment, policy updates, and service requests
  • Build and maintain long-term client relationships
  • Follow up with clients to review changing needs and coverage options
  • Maintain accurate documentation while following company policies and industry regulations
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and compliance requirements
  • Collaborate with a supportive remote team
  • Continue growing through ongoing coaching and leadership development opportunities
What We Offer
100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No daily commute
  • Modern virtual work environment
Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Career advancement opportunities
  • Leadership recognition programs
Professional Growth
  • Comprehensive onboarding and training
  • Weekly coaching and mentorship
  • Leadership development opportunities
  • Promotion from within
  • Long-term career growth
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Retirement program options
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Basic computer proficiency
  • Positive attitude and willingness to learn
  • Strong work ethic and professionalism
  • Strong organizational and time-management skills
  • Ability to work independently while collaborating remotely
  • Outgoing, service-oriented personality
  • Commitment to delivering exceptional client experiences
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations

Leadership or management experience is a plus, but not required. Comprehensive training and mentorship are provided for motivated individuals.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a flexible remote career where you can help working families, build meaningful client relationships, and grow professionally, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Serve Families. Build a Lasting Career. 🚀

Apply