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Remote Support Jobs in Dillon, SC (NOW HIRING)

Student - Tech Crew Staff

Lumberton, NC · On-site +1

$13 - $15/hr

This section should summarize what the student employee will do, who they support, and how the role ... You may also note whether evening, weekend, or remote work is available or required. Additional ...

This section should summarize what the student employee will do, who they support, and how the role ... You may also note whether evening, weekend, or remote work is available or required. Additional ...

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Remote Support information

See Dillon, SC salary details

$13

$23

$40

How much do remote support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote support in Dillon, SC is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.01 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What cities near Dillon, SC are hiring for Remote Support jobs?

Cities near Dillon, SC with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Dillon, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,635 per year, or $23.9 per hour.

Student - Tech Crew Staff

Snhu

Lumberton, NC • On-site, Remote

$13 - $15/hr

Part-time

Posted 28 days ago


Job description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Job Summary
Provide a brief overview of the position and its primary purpose within the department. This section should summarize what the student employee will do, who they support, and how the role contributes to the office or campus community.

Job Responsibilities
List the primary duties and responsibilities associated with the role. Use clear action-oriented bullet points and include the most important or frequent tasks. Aim to describe what the student will regularly do in the position.

Minimum Qualifications
List the basic skills, knowledge, experience, availability, or requirements needed to perform the position successfully. Include only qualifications that are truly necessary for the role.

Suggested bullet points:

  • Current enrollment in classes as part of a SNHU degree program

  • Work study part of financial aid package

  • Students with work study may be prioritized

Learning Outcomes (NACE Competencies)

Identify the professional skills and career readiness competencies students may develop through this position. Choose outcomes that align with the duties of the role and describe how students may strengthen these skills while employed.


Suggested Learning Outcomes:

  • Develop Communication skills through professional interactions with students, staff, and faculty.

  • Strengthen Teamwork skills by collaborating with department staff and fellow student employees.

  • Build Professionalism through reliability, accountability, and workplace etiquette.

  • Enhance Technology skills through the use of office systems, software, or specialized tools.

  • Improve Critical Thinking by solving problems and making informed decisions in daily tasks.

  • Practice Leadership by taking initiative and supporting departmental goals.

  • Increase Career & Self-Development through workplace experience and professional growth.

  • Develop Equity & Inclusion awareness by interacting respectfully with diverse populations.

Work Schedule
Include the expected work schedule, such as days/times, number of hours per week, semester expectations, or any flexibility requirements. You may also note whether evening, weekend, or remote work is available or required.

Additional Information
Include any other important details applicants should know before applying, such as physical requirements, training requirements, special considerations related to the role, or any documentation students may be required to submit as part of the application or hiring process.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.