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Remote Support Jobs in Brooklyn, NY (NOW HIRING)

WinCap Support Analyst

New York, NY · On-site +1

$55K - $70K/yr

WinCap Support Analyst Harris School Solutions - Remote Salary range: $55,000-$70,000 per year , based on experience. Are you experienced in payroll operations, human resource management, or HR/pa ...

Automation Support Specialist

Brooklyn, NY · On-site +1

$58.17K - $94.59K/yr

Knowledge of remote support tools and desktop management platforms. Additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ...

... in remote support of quote presentations Occasional travel Communicate effectively with coworkers, suppliers and customers May be remote for highly experienced candidates Requirements Bachelor ...

Remote Customer Support Associate

Passaic, NJ · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Client Support Specialist (Remote)

Manhattan, NY · Remote

$19.75 - $26.75/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

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Remote Support information

See Brooklyn, NY salary details

$15

$27

$47

How much do remote support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote support in Brooklyn, NY is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Brooklyn, NY? The most popular types of Support jobs in Brooklyn, NY are:
What are popular job titles related to Remote Support jobs in Brooklyn, NY? For Remote Support jobs in Brooklyn, NY, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Brooklyn, NY look for? The top searched job categories for Remote Support jobs in Brooklyn, NY are:
What cities near Brooklyn, NY are hiring for Remote Support jobs? Cities near Brooklyn, NY with the most Remote Support job openings:
Sr. Android Developer | Remote | Contract

Sr. Android Developer | Remote | Contract

Two95 International Inc.

New York, NY • Remote

$63.50 - $80.50/hr

Contractor

Posted 12 days ago


Job description

Title: Sr. Android Developer

Work Type: Remote Work

Duration: 1+ Year Contract

Rate: $Open (Best Possible)

Requirements

Job Description:

Porting of iOS applications to Android, migrating the iOS platform first and applications post that. This initiative will migrate over 30K devices to the Android platform. This includes the devices themselves, the software that runs on them, and on the interfacing devices like scanners, payment PODs, etc. Apps developed in Android will include Time tracking (track time spent on their apps) and Remote support (allow back office support staff to chat, remote control on-field Android devices).
Tech Stack: Mobile App Development, Expertise in Android Native is a must, Stitch fix for UI, Java for the H/W interaction and Kotlin for the App/UI.

Benefits

Note: If interested please send your updated resume to rehana.j@two95intl.com and include your rate/salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest.


TWO95 International logo

About TWO95 International

Sourced by ZipRecruiter

At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

2009

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