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Remote Support Jobs in Beaumont, MS (NOW HIRING)

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Remote Support information

See Beaumont, MS salary details

$12

$22

$38

How much do remote support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote support in Beaumont, MS is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.23 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What cities near Beaumont, MS are hiring for Remote Support jobs?

Cities near Beaumont, MS with the most Remote Support job openings:

Remote Support jobs near you

Licensed Professional Counselor (LPC)

Gotham Enterprises Ltd

Hattiesburg, MS • Remote

$115K - $120K/yr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

Licensed Professional Counselor (LPC)

Location: Mississippi
Salary: $115,000 - $120,000 per year
Schedule: Monday to Friday
Setting: Telehealth / Remote

We are looking for a Mississippi-licensed clinician to provide remote mental health counseling through a secure telehealth platform. This position is ideal for a therapist who wants to provide reliable, accessible care to clients throughout Mississippi while working in a fully remote setting.

Key Responsibilities

  • Deliver online therapy services to clients located in Mississippi
  • Conduct assessments and establish appropriate treatment goals
  • Provide counseling for mental health, emotional wellness, and life adjustment concerns
  • Maintain complete and accurate clinical documentation
  • Follow professional standards for confidentiality, ethics, and client care

Requirements

  • Must hold an active Mississippi license in one of the following accepted credentials: Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC/LPC-S), or Licensed Certified Social Worker (LCSW)
  • Experience delivering counseling, therapy, or behavioral health services
  • Comfortable working with clients through secure telehealth technology
  • Strong documentation and clinical communication skills
  • Ability to manage a remote caseload with professionalism and consistency

Benefits

  • 2 weeks of paid time off
  • Health insurance coverage
  • 401(k) plan with a 3% company match

Use your Mississippi clinical license to help clients receive the support they need from a setting that works for them. Apply today.

Gotham Enterprises logo

About Gotham Enterprises

Sourced by ZipRecruiter

Gotham Enterprises, Ltd., headquartered in Queens/Fresh Meadows, NY, is a healthcare and mental‑health staffing and job placement platform that connects licensed professionals (psychiatrists, nurse practitioners, therapists, medical assistants, allied health) with in‑person, contract, per‑diem, and permanent assignments across New York State. Working through its job portal and regional offices, Gotham serves outpatient clinics, home‑care agencies, schools, and community health centers, offering roles including Licensed Mental Health Counselors (LMHC), Psychiatric–Mental Health Nurse Practitioners (PMHNP), PAs, and clinic support staff. The company is actively recruiting and retains a distributed workforce with both in‑office and remote recruiters; salaries for PMHNP roles average ~$160,000/year.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Montclair, NJ, US

Year founded

2016

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