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Remote Support Heartland Jobs (NOW HIRING)

Healthcare Finance Direct LLC

Head of Marketing

$150K - $220K/yr

Remote Position (Hybrid if Local to Bakersfield or Dallas/Fort Worth, TX) Are you EPIC? Do you have ... support for national provider networks such as Aspen Dental, Heartland Dental, Milan Laser ...

Branch

Cloud Operations Engineer

$135/hr

Troubleshoot issues and provide support for our cloud infrastructure and observability tools ... Branch@Branch Same Day Pay Option Working at Branch A remote-first company with employees located ...

Sanford Health

Quality Strategist

Fargo, ND · Remote

$119K - $154K/yr

... heartland. Work Shift: Day (United States of America) Scheduled Weekly Hours: 40 Compensation ... Remote with limited travel. High autonomy and schedule flexibility. Summary Serves as an expert in ...

Branch

Sales Development Representative

Tampa, FL · On-site +1

$55K/yr

Branch@Branch Same Day Pay Option Working at Branch A remote-first company with employees located ... support, customer success, and sales teams can all thrive together. Learn more about what we do in ...

Heartland Dental

HYG Compensation Specialist

Chicago, IL · On-site +1

Hybrid / Remote, Effingham Department: myHR Talent & Rewards Reports to: myHR Compensation Director ... Support participation in annual and ad hoc salary surveys, ensuring data accuracy, appropriate job ...

Branch

Senior Data Engineer

$160/hr

Branch@Branch Same Day Pay Option Working at Branch A remote-first company with employees located ... support, customer success, and sales teams can all thrive together. Learn more about what we do in ...

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How much do remote support heartland jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote support heartland in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Support specialists at Heartland, and how can I prepare for them?

Remote Support specialists at Heartland often encounter challenges such as managing multiple support requests simultaneously, troubleshooting technical issues without direct physical access, and maintaining effective communication with clients who may have varying levels of technical knowledge. Preparing for these challenges involves developing strong organizational skills, honing your ability to ask clear diagnostic questions, and staying patient and empathetic during customer interactions. Familiarity with remote support tools and a proactive approach to learning about Heartland's products and services will also help you succeed in this role.

What is a Remote Support Heartland specialist?

A Remote Support Heartland specialist is a professional who provides technical assistance and troubleshooting for Heartland's products and services, often in the payment processing or business solutions sector. They work remotely to help clients resolve software, hardware, or account-related issues, ensuring minimal downtime and customer satisfaction. These specialists communicate with customers via phone, email, or remote access tools, diagnosing problems and guiding users through solutions. The role requires strong technical knowledge, problem-solving skills, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a Remote Support Specialist at Heartland, and why are they important?

To excel as a Remote Support Specialist at Heartland, you need strong troubleshooting abilities, technical knowledge of payment systems, and experience with customer service, typically supported by relevant IT certifications or experience. Familiarity with remote support tools, ticketing systems, and payment processing platforms is commonly required. Excellent communication skills, patience, and problem-solving abilities help build rapport and resolve client issues efficiently. These skills ensure prompt, effective support that upholds client satisfaction and the reliability of Heartland’s services.
Infographic showing various Remote Support Heartland job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
Head of Marketing

Head of Marketing

Healthcare Finance Direct LLC

Remote

$150K - $220K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Job Type
Full-time
Description
Job Location:
Remote Position (Hybrid if Local to Bakersfield or Dallas/Fort Worth, TX)
Are you EPIC?
Do you have the ability to demonstrate, understand and apply HFD's core purpose and values in all that you do? At HFD, our mission is to make healthcare more affordable by giving everyone a better way to pay. In order to accomplish this mission, we must ensure that our team is aligned with our E.P.I.C. values:
  • Excellence: Always exceeding expectations!
  • Passionate: Executing with boldness!
  • Innovative: Pioneering a better way!
  • Collaborative: Together we win!

The EPIC Head of Marketing we are looking for:
Will direct/manage/supervise the development and implementation of marketing strategies for new and existing products. This leader will own the marketing function across HFD's national provider network partnerships - including the nation's largest healthcare providers, manufacturers, and platforms - with deep expertise in enabling those networks through co-op/support funds, co-branded campaigns, and field marketing advisory. A strong command of point-of-sale financing in healthcare or a comparable industry is required. This role also owns HFD's trade show and events calendar and must have a clear, forward-thinking vision for deploying AI to drive marketing efficiency and scale. Oversee implementation of the full marketing strategy including campaigns, events, digital marketing, and PR. Work closely with the revenue team to enable revenue objectives through tools, materials, and presentations. Guide the day-to-day activities of the marketing team. Work closely with product management teams to define marketing materials and programs. Develop and deliver marketing and communications strategies for the organization. Undertake continuous analysis of competitive environment and consumer trends. Assists executives and/or senior directors in defining organizational goals and strategic plans.
Responsibilities
  • Support the onboarding and customer success journeys to increase favorability and excitement towards HFD among target personas.
  • Conduct robust monitoring and social listening to increase competitive intelligence and support HFD growth and success
  • Seek earned media coverage that generates favorable placements to increase awareness and trust of HFD among Dental Industry Professionals, Trade Associations, Capital Partners and Investors
  • Establish HFD and its executives as patient finance thought leaders and highlight the opportunity of flexible capital in order to increase trust and favorability towards HFD among Dental Industry Professionals, Trade Associations, Capital Partners and Investors
  • Use organic and paid social media to promote HFD, its platform and its products to all audiences
  • Manage the marketing scorecard
  • Design and manage partner network enablement programs, including co-op/support fund allocation, co-branded campaign development, and marketing advisory support for national provider networks such as Aspen Dental, Heartland Dental, Milan Laser, LaserAway, and Align Technology
  • Own HFD's trade show and event strategy - including planning, logistics, booth presence, and post-event lead follow-up - across key dental, med spa, and elective healthcare industry events
  • Lead AI adoption within the marketing org - identifying and deploying AI tools for content generation, campaign optimization, reporting automation, and personalization at scale; set the standard for what a modern, AI-native marketing function looks like

Requirements
  • Bachelor's or Master's in Marketing, Business, or related field
  • Demonstrated experience enabling large provider networks or dealer/franchise networks - including co-op fund management, co-branded campaign execution, and field marketing support at scale
  • Deep knowledge of point-of-sale financing in healthcare, dental, med spa, elective care, or a closely comparable industry (e.g. home improvement, auto, consumer fintech); understands how patients/consumers make financing decisions at the point of care
  • Proven track record managing a trade show and events calendar - including budget, logistics, team coordination, booth strategy, and measuring ROI from event participation
  • Active practitioner of AI in marketing - not just awareness, but hands-on experience using AI tools (e.g. generative AI for content, AI-driven campaign optimization, predictive analytics, automation platforms) and a concrete vision for how to build an AI-native marketing org
  • Significant experience with HubSpot, Salesforce, or comparable product
  • Expert juggler that executes with grit.
  • A customer focused, solutions-oriented attitude
  • Operates with humility, recognizing that no work is beneath anyone
  • Strong drive for results

Benefits:
  • Medical, Dental, Vision Insurance
  • 401k with 4% company match.
  • Time off: Unlimited PTO , 6 days of paid sick time, plus 6 paid holidays and 1 floating holiday (from the HFD approved list).
  • EPIC company culture

Salary Description
$150,000-$220,000, dependent on experience.

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