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Remote Support Engineer Jobs in Memphis, TN (NOW HIRING)

Vivo HealthStaff

Senior Software Engineer - Remote

Memphis, TN · Remote

$165K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

TechStaffers.com is recruiting for a Senior Software Engineer (US Remote) for an AI platform for ... support high-volume workflowsCollaborate cross-functionally with PMs, Designers, and Engineers to ...

Vivo HealthStaff

Senior Software Engineer - Remote

Memphis, TN · On-site +1

$165K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

TechStaffers.com is recruiting for a Senior Software Engineer (US Remote) for an AI platform for ... Design and build scalable systems (70% backend, 30% frontend) to support high-volume workflows

ABB

Protection and Control Engineer

MS · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

CMA CGM

Solution Design Engineer (Remote)

Memphis, TN · On-site +1

$98K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engineering support may include data analysis, concept of operations, design layouts, identifying processes, build engineering models and develop customer proposals. Continuous development of ...

Johnson Controls

High Level Engineer - Controls

Memphis, TN · On-site +1

$81K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our teams are uniquely positioned to support many industries worldwide. You will have the ... This position is REMOTE and can be located anywhere within the US. How you will do it Under general ...

SAIC

ZME Remote Pilot Operator

Memphis, TN · On-site +1

SAIC must provide training and training related support services as required for all types and ... Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance ...

SAIC

ZME Remote Pilot Operator

Memphis, TN · Remote

... Memphis, TN, supporting air traffic controller training services for the Federal Aviation ... Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance ...

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Showing results 1-20

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Memphis, TN

Remote Support Engineer information

See Memphis, TN salary details

$14

$35

$60

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Memphis, TN is $35.59, according to ZipRecruiter salary data. Most workers in this role earn between $26.39 and $41.63 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Memphis, TN are hiring for Remote Support Engineer jobs?

Cities near Memphis, TN with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Memphis, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $74,020 per year, or $35.6 per hour.

OSP Engineer Remote

Luck Grove Telecom Inc

Memphis, TN • Remote

$24 - $30/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Job description

The OSP Engineer is responsible for managing and executing engineering revisions driven by client requests, construction feedback, and field changes. This role focuses on updating, correcting, and re-posting network designs within FROGS, ensuring all revisions are accurate, compliant, and fully documented. The engineer will work closely with construction teams, project managers, and clients to process redlines, update design packages, and produce permit-ready and construction-ready documentation that reflects real-world conditions.


Key Responsibilities

  • Review, interpret, and implement client change requests and construction redlines into updated engineering designs.

  • Revise and repost project designs, construction packages, and documentation within FROGS.

  • Validate field conditions and incorporate updates such as route adjustments, new placements, utility conflicts, DCR edits, and scope changes.

  • Create and update all supporting documentation, including revised BOMs, as-builts, splice changes, construction notes, and permit drawings.

  • Communicate with construction teams to clarify field issues, confirm design intent, and ensure accurate revision handling.

  • Coordinate with clients, internal and stakeholders to ensure revised designs meet project requirements.

  • Maintain detailed revision logs and ensure all engineering deliverables remain compliant with regulatory specifications.

  • Update internal and external project management tools to track project status and maintain a organized workflow.

  • Provide timely turnaround of revision requests to minimize construction delays.


Preferred Experience & Skills

  • Experience in OSP engineering, drafting, or construction support roles.

  • Strong proficiency with FROGS, including posting revisions, updating job records, and managing engineering workflows.

  • Working knowledge of client revision workflows, and construction-driven design changes.

  • Ability to read and update fiber network designs, splice schematics, plats, utility records, and OSP construction drawings.

  • Skilled in analyzing field redlines, photos, and route changes to produce accurate revised designs.

  • Proficiency in design tools such as AutoCAD, QGIS, or similar mapping platforms.

  • Strong communication skills and the ability to collaborate effectively with construction crews and clients.


Luck Grove does not provide relocation assistance. If you are are planning on moving, you would have to indicate that during the interview and relocate prior to starting.


Benefits:

  • Salary Range: $24-$30 per hour

  • Full-time, remote role with growth potential.

  • Medical, Dental and Vision Insurance.

  • Paid Time Off (PTO) and company holidays.

  • Referral program

  • Opportunities for career growth and professional development.

  • Supportive and collaborative company culture.


Work Location: Remote