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Remote Support Engineer Jobs in Gilbert, AZ (NOW HIRING)

Motorola

Senior DevOps Engineer (US REMOTE)

Phoenix, AZ · Remote

$140K - $170K/yr

  • Medical

  • Dental

  • Retirement

... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ... Provision and support configuration of relational databases with an emphasis on high availability ...

Knott Laboratory LLC

Structural Engineer

Phoenix, AZ · Remote

$96K - $122K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management & Client Support * Develop scopes of work, project budgets, and proposal inputs ... Ability to work in remote/home-office and field environments as required. * Authorization to work ...

Knott Laboratory LLC

Structural Engineer

Phoenix, AZ · Remote

$96K - $122K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management & Client Support * Develop scopes of work, project budgets, and proposal inputs ... Ability to work in remote/home-office and field environments as required. * Authorization to work ...

Provn

Senior Software Engineer

Scottsdale, AZ · Remote

$137K - $257K/yr

Senior Software Engineer (Remote) arrivia Remote (US) Full-time About arrivia arrivia specializes ... Mentor and support less-experienced engineers What We're Looking For * Bachelor's degree in ...

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Showing results 41-60

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Gilbert, AZ

Remote Support Engineer information

See Gilbert, AZ salary details

$16

$39

$67

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Gilbert, AZ is $39.74, according to ZipRecruiter salary data. Most workers in this role earn between $29.47 and $46.49 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Gilbert, AZ are hiring for Remote Support Engineer jobs?

Cities near Gilbert, AZ with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Gilbert, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,665 per year, or $39.7 per hour.

Lead Software Engineer - Enterprise Payments (Remote)

First Citizens Bank

Phoenix, AZ • On-site, Remote

Full-time

Re-posted 7 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC and TX.

We are seeking a hands-on Lead Software Engineer to lead the design, development, integration, and support of secure, scalable, cloud-native solutions across Payments, Money Movement, and Information Reporting platforms.

The ideal candidate will bring deep expertise in AWS cloud technologies, software engineering, and solution architecture, with strong hands-on experience in serverless, event-driven, and containerized applications. This role requires the ability to translate business requirements into technical solutions, provide architectural leadership, develop code, mentor distributed teams, and drive delivery in a fast-paced environment.

The successful candidate will have proven experience with AWS services including Lambda, ECS, Step Functions, SQS, SNS, DynamoDB, RDS, S3, IAM, KMS, and AWS Transfer Family, as well as Infrastructure as Code using Terraform. They must be capable of balancing immediate business needs with long-term architectural strategy while ensuring reliability, security, and operational excellence.


Responsibilities

This role is responsible for leading all software engineering activities within the team, including architecture, design, development, testing, releases, and production support.


Qualifications

Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering

  • 5+ years of hands-on AWS cloud engineering and architecture experience.
  • Proven experience designing, developing, and supporting cloud-native applications on AWS.
  • Strong expertise with:
    • AWS Lambda
    • Amazon ECS
    • AWS Step Functions
    • Amazon SQS and SNS
    • Amazon S3
    • Amazon DynamoDB
    • Amazon RDS
    • AWS IAM and KMS
    • AWS Transfer Family
  • Strong experience with Terraform and Infrastructure as Code practices.
  • Experience designing and implementing event-driven, microservices, and serverless architectures.
  • Strong hands-on development experience with Java, Spring Boot, and/or Node.js.
  • Experience with containerization technologies including Docker and OpenShift.
  • Experience implementing CI/CD pipelines and automated deployment strategies.
  • Ability to build highly available, fault-tolerant, secure, and scalable enterprise solutions.
  • Proven experience leading development teams and driving technical architecture decisions.
  • Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

  • AWS Certified Solutions Architect (Associate or Professional)
  • AWS Certified Developer Associate
  • Experience with payment processing, ACH, wire transfers, real-time payments, card processing, or other money movement platforms.
  • Experience with financial systems integrations and regulatory reporting solutions.
  • Experience with Amazon CloudWatch, AWS X-Ray, and enterprise observability platforms.
  • Experience leading cloud modernization and application transformation initiatives.
  • Experience in regulated financial services environments.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering

  • 5+ years of hands-on AWS cloud engineering and architecture experience.
  • Proven experience designing, developing, and supporting cloud-native applications on AWS.
  • Strong expertise with:
    • AWS Lambda
    • Amazon ECS
    • AWS Step Functions
    • Amazon SQS and SNS
    • Amazon S3
    • Amazon DynamoDB
    • Amazon RDS
    • AWS IAM and KMS
    • AWS Transfer Family
  • Strong experience with Terraform and Infrastructure as Code practices.
  • Experience designing and implementing event-driven, microservices, and serverless architectures.
  • Strong hands-on development experience with Java, Spring Boot, and/or Node.js.
  • Experience with containerization technologies including Docker and OpenShift.
  • Experience implementing CI/CD pipelines and automated deployment strategies.
  • Ability to build highly available, fault-tolerant, secure, and scalable enterprise solutions.
  • Proven experience leading development teams and driving technical architecture decisions.
  • Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

  • AWS Certified Solutions Architect (Associate or Professional)
  • AWS Certified Developer Associate
  • Experience with payment processing, ACH, wire transfers, real-time payments, card processing, or other money movement platforms.
  • Experience with financial systems integrations and regulatory reporting solutions.
  • Experience with Amazon CloudWatch, AWS X-Ray, and enterprise observability platforms.
  • Experience leading cloud modernization and application transformation initiatives.
  • Experience in regulated financial services environments.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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