Student Success Coach & Enrollment Advisor (Part-Time Contractor)Â Location: Fully remote (U.S.)Â
Languages required: English and Spanish required; French strongly preferredÂ
Hours: Up to 25 hours per weekÂ
Reports to: Coaching LeadÂ
Â
About UsÂ
EnGen offers an at-scale, AI-powered approach to English instruction, designed to solve aÂ
systemic access issue: Adult English learners now represent 1 in 10 working-age adults in theÂ
U.S., yet the workforce system serves the needs of just 4% of these workers.Â
Â
A Certified B Corporation, EnGen is filling the gap by partnering with employers, adultÂ
educators, workforce development organizations, and state governments to connect jobÂ
seekers and incumbent workers with English skills, career pathways, and employment inÂ
high-demand industries. EnGen's workforce-aligned approach addresses employers'Â
recruitment and retention challenges and advances learners' economic mobility.Â
Â
Our mobile-first platform delivers personalized, real-world English instruction built onÂ
media-rich content and adaptive learning. We combine powerful tech solutions with humanÂ
support-enrollment specialists, multilingual coaches, and live virtual workshops-to ensureÂ
learners make rapid, measurable progress toward their goals.Â
Â
At EnGen, we believe in using tech to do what machines do best, so people can do whatÂ
humans do best. Our culture is nimble, empowering, welcoming, and transparent. We valueÂ
inclusivity, empathy, and authenticity. We're a fully remote team, distributed across the U.S.Â
and growing fast as we help reshape workforce development nationwide.Â
Â
The Impact You'll Have at EnGen Â
As a Student Success Coach and Enrollment Advisor, you will support learners throughoutÂ
their journey at EnGen-from enrollment and onboarding to ongoing engagement,Â
persistence, and career success. You will provide personalized coaching that helps learnersÂ
stay motivated, overcome language barriers, build confidence, and develop career-readyÂ
English skills connected to meaningful career opportunities. This role also includes supportingÂ
enrollment and re-enrollment efforts, guiding learners through onboarding, and helpingÂ
remove barriers to participation. Success in this role requires empathy, strong communicationÂ
and organizational skills, and a passion for helping learners achieve career advancement andÂ
economic mobility.Â
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.