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Remote Subrogation Jobs in Norcross, GA (NOW HIRING)

Claims Major Case Director

Alpharetta, GA · On-site +1

$92K - $130K/yr

... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ... Identifies and addresses subrogation/contribution/SIU opportunities. * Sets accurate/timely loss ...

Remote Subrogation information

What is a remote subrogation job?

Remote subrogation jobs involve investigating and pursuing the recovery of funds from responsible third parties, typically in insurance claims, while working from a remote location. Professionals in these roles review claim files, gather evidence, negotiate settlements, and communicate with clients and other parties electronically. These positions require strong analytical, negotiation, and communication skills, as well as knowledge of insurance policies and legal principles related to subrogation. Remote subrogation jobs offer flexibility and the ability to work from home, making them a popular option in the insurance industry.

What is a remote subrogation job?

Subrogation involves the transfer of rights and duties from one person or group to another, usually regarding a debt or insurance claim for an automobile, piece of property, or medical expense. Remote subrogation jobs allow you to complete your subrogation responsibilities while you work from home. Duties may differ depending on the position, but you may investigate and examine claims, evaluate a property, assess damage, decide liability, and handle the legal components. Some job titles include working as a remote subrogation specialist, a remote subrogation attorney, a remote subrogation examiner, and a subrogation analyst.

What are the key skills and qualifications needed to thrive as a remote subrogation specialist?

To thrive as a Remote Subrogation Specialist, you need a solid understanding of insurance claims processes, investigative skills, and typically an associate’s or bachelor’s degree in a related field. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are common technical requirements. Strong attention to detail, negotiation skills, and the ability to communicate effectively with clients and third parties are standout soft skills. These abilities are crucial for accurately identifying recovery opportunities, securing settlements, and ensuring successful claims resolution in a remote work environment.

What are some common challenges faced by remote subrogation professionals, and how can they be managed?

Remote subrogation professionals often encounter challenges such as coordinating effectively with clients, insurers, and legal teams across different locations and time zones. Managing digital documentation securely and ensuring prompt communication are crucial for success in this role. Utilizing robust case management software, maintaining organized digital records, and setting clear expectations for virtual collaboration can help address these challenges, enabling remote subrogation specialists to work efficiently while maintaining strong relationships with stakeholders.

What is the difference between Remote Subrogation vs Remote Claims Adjuster?

AspectRemote SubrogationRemote Claims Adjuster
Required CredentialsInsurance licenses, legal knowledgeAdjuster licenses, insurance knowledge
Work EnvironmentRemote, legal and insurance settingsRemote, insurance claims processing
Industry UsageInsurance, legal recoveryInsurance, claims management

Remote Subrogation focuses on recovering funds from third parties after an insurance payout, often requiring legal and insurance knowledge. Remote Claims Adjusters evaluate and settle insurance claims, handling a broader range of claims. Both roles are remote and industry-specific, but they differ in their primary functions and required expertise.

What are popular job titles related to Remote Subrogation jobs in Norcross, GA?

For Remote Subrogation jobs in Norcross, GA, the most frequently searched job titles are:

What job categories do people searching Remote Subrogation jobs in Norcross, GA look for?

The top searched job categories for Remote Subrogation jobs in Norcross, GA are:

What cities near Norcross, GA are hiring for Remote Subrogation jobs?

Cities near Norcross, GA with the most Remote Subrogation job openings:

Infographic showing various Remote Subrogation job openings in Norcross, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Manager, Claims Operations- APD Field/Remote

Atlanta, GA • On-site, Remote


USAA
Finance and Insurance • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

65th of 172 rated banks

People enjoy working here

Good employer

Recommended by students


$103K - $191K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Manager, Claims Operations, you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.
This is a remote/field based Auto Physical Damage Manager role in the Georgia or South Carolina region. Candidates who are willing and able to work in the Georgia or South Carolina region are encouraged to apply. Relocation assistance is not available for this position.
USAA provides a company vehicle to physically inspect losses within your assigned territory. Claims Operations Managers may travel outside of their local territory to respond to claims in other regions when needed.
What you'll do:
  • Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
  • Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
  • Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners.
  • Creates conditions for success removes obstacles, leads and champions change.
  • Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
  • Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
  • Handles escalations and makes appropriate decisions based on the policy.
  • Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
  • Hires, develops, and coaches claims employees for results delivery.
  • Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • Bachelor's degree OR 4 years of relevant education and/or experience.
  • 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
  • 2 years of direct team lead, supervisory or management experience.
  • Experience using and interpreting data to make decisions.
  • Demonstrated leadership, initiative, customer service and/or claims handling skills.
  • Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:
  • Auto Physical Damage claims/field experience and leadership.
  • Advanced knowledge of auto claims contracts and interpretation of case law.
  • Familiarity with salvage procedures, identifying possible subrogation files, as well as claims systems and photo imaging.
  • Currently possess, or have the ability to acquire and maintain, I-CAR Platinum class status.
  • Experience working with a Direct Repair Program
  • Must be able to travel overnight and be available for CAT duty.
  • Good computer skills to include working knowledge of CCC One estimating platforms, Total Loss evaluation systems and Excel spreadsheets.
  • Strong negotiation, investigation, and adjudication skills.
  • US military experience gained through military service or gained as a military spouse / domestic partner [optional]

Other Work Requirements:
  • Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

Compensation range: The salary range for this position is: $103,450 - $191,970
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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