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Remote Student Support Jobs in Rosemount, MN (NOW HIRING)

SAIC

ZMP Remote Pilot Operator

Farmington, MN · Remote

$40K - $80K/yr

Public Trust Potential for Remote Work: ORA_ON_SITE Description * PLEASE NOTE: This is NOT a UAS ... support to successfully train and prepare students to become fully certified air traffic ...

SAIC

ZMP Remote Pilot Operator

Farmington, MN · On-site +1

$40K - $80K/yr

We are looking for Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... support to successfully train and prepare students to become fully certified air traffic ...

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How much do remote student support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote student support in Rosemount, MN is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Student Support position, and why are they important?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What is a Remote Student Support job?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What are some of the main challenges Remote Student Support professionals encounter and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

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ZMP Remote Pilot Operator

ZMP Remote Pilot Operator

SAIC

Farmington, MN • Remote

$40K - $80K/yr

Full-time

Posted yesterday

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

77th of 230 rated it services

Job description

Job ID: 2614904

Location: Farmington, MN, US

Date Posted: 2026-07-24

Category: Information Technology

Subcategory: Computer Operator

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE


Description

  • PLEASE NOTE: This is NOT a UAS, UAV, RPV, or DRONE pilot position.

We are looking for Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Minneapolis ARTCC (ZMP) in Farmington, MN, supporting air traffic controller training services for the Federal Aviation Administration (FAA).

Job Description:

The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

The candidate will be required to complete the following certifications:  Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).

The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day.

To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities.

Qualifications

Required Qualifications:

  • US Citizenship is required with the ability to obtain and maintain a Public Trust clearance
  • Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood

Desired Skills and Experience:

  • Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
  • Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required
  • Effective oral and written communications skills
  • Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required
  • Effective team building skills
  • MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
  • Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
  • Basic familiarization or experience with pilot/controller communications or phraseology

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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