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Remote Student Support Jobs in Malden, MA (NOW HIRING)

Think Academy US

Remote High School Math Tutor

Boston, MA · Remote

$20 - $25/hr

Remote Intended Start Date: As soon as possible Who we are: Think Academy US (www.TheThinkAcademy ... Common Core State Standards (CCSS) and supports students across upper elementary, middle school ...

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Remote Student Support information

See Malden, MA salary details

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How much do remote student support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote student support in Malden, MA is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $24.33 per hour, depending on experience, location, and employer.

What is remote student support?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What skills and qualifications are needed for remote student support?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What are the main challenges remote student support professionals face and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What cities near Malden, MA are hiring for Remote Student Support jobs?

Cities near Malden, MA with the most Remote Student Support job openings:

Remote Student Support jobs near you
Infographic showing various Remote Student Support job openings in Malden, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,692 per year, or $22.4 per hour.

Adjunct Faculty - SMIT Student Success Navigator

Boston, MA • On-site, Remote

MCPHS University
Education • 201 - 500 employees
Learn more about MCPHS Universityexternal

Part-time

Posted 29 days ago

Job description

The School of Medical Imaging seeks an adjunct faculty member to deliver high quality learning experiences and education for students in the school's program. The selected candidate will work primarily in a remote capacity, with responsibilities centered on academic mentoring, early identification of student challenges, and facilitation of student support strategies to promote progression and professional development. This role supports undergraduate-level Medical Imaging and Therapy students across didactic semesters.
  • Conducts prompt analysis and outreach to students to provide individualized academic coaching, mentoring, interventions, and success planning for SMIT students.
  • Monitors academic performance and implements early intervention strategies for at-risk learners.
  • Conducts student success meetings both remotely and in person as needed.
  • Collaborates with other members of the Student Success Team.
  • Collaborates with course coordinators and faculty to identify and support student learning needs.
  • Maintains accurate and timely documentation of student meetings, progress, and outcomes.
  • Coordinates with University student support services, including ADA compliance, counseling, and academic resource offices.
  • Assists in interventions, remediation plan development, implementation, and follow-up.
  • Reports trends, student needs, and outcomes to the Dean, Program Directors and Associate Provost of Student Success
  • Provides service to the program, including ongoing development of student support tools and processes.
  • Uses the University's learning management system and approved communication tools to support student engagement.
  • Engage in weekly meetings with student success rounds team.
  • Additional responsibilities may be assigned by the Program Director

Required:
  • Bachelor's degree required,
  • Minimum of 5 years of work experience in Medical Imaging Field
  • Minimum of 3 years working with students at the clinical site
  • Commitment to undergraduate, and professional education and student success
  • Excellent organizational and communication skills
  • Must be able to work independently and effectively interact with a wide array of parties at all levels (students, faculty, administration/staff, alumni, and external constituents, including healthcare industry professionals)
  • Must be able to use technology for videoconferencing, documentation and communication

Apply