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Remote Student Support Jobs in Utah (NOW HIRING)

Faculty Lead

UT · On-site +1

This is a Remote Role The Role: Faculty is responsible for delivering high-quality instruction, supporting student success, maintaining subject matter expertise, and contributing to the development ...

OpenEd, a student-centered, online personalized education program, is accepting applications for future part-time Teachers to support students and families through personalized learning. We're ...

OpenEd, a student-centered, online personalized education program, is accepting applications for future part-time Teachers to support students and families through personalized learning. We're ...

Manager, Support

Lehi, UT · On-site +1

$55K - $88K/yr

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

$35/hr

We strive to support students who are underserved by current systems and models of intervention. We ... Territories or other countries.** #LI-Remote

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Remote Student Support information

See Utah salary details

$9

$19

$26

How much do remote student support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote student support in Utah is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Student Support position, and why are they important?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What is a Remote Student Support job?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What are some of the main challenges Remote Student Support professionals encounter and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in Utah? The most popular types of Student Support jobs in Utah are:
What cities in Utah are hiring for Remote Student Support jobs? Cities in Utah with the most Remote Student Support job openings:
Infographic showing various Remote Student Support job openings in Utah as of June 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $40,756 per year, or $19.6 per hour.
Student Technical Support Specialist (Part-Time)

Student Technical Support Specialist (Part-Time)

The Church of Jesus Christ of Latter-day Saints

Salt Lake City, UT • Remote

Part-time

Posted 12 days ago


Church of Jesus Christ of Latter-day Saints rating

8.5

Company rating: 8.5 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

3rd of 15 rated religious organizations


Job description

We're seeking a technically curious, dependable student to resolve support requests across many applications, provision and configure user access, and-during quieter periods-help build the knowledge articles, support website, and team expertise that improve our service over time. It's an ideal role for a student who enjoys solving problems, learning new technologies quickly, and working independently.
 

This part-time position typically works Monday - Friday between the hours of 8 am - 5 pm. This position is a remote position. By applying for this position, you are indicating that you are currently authorized to work in the United States without sponsorship. Applicants MUST reside in Utah or Idaho to be eligible for this job.

If you are a BYU-Pathway student who lives anywhere other than Utah or Idaho please reach out to the CAREER SERVICES team for opportunities in your area.  

Click here: https://www.byupathway.edu/career-services. 

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
  • Technology savvy: Genuine comfort across many software applications and the ability to learn new tools quickly and independently.
  • Strong communication: Clear, patient written and verbal skills-able to explain technical concepts to non-technical users without jargon.
  • Solid keyboarding: Efficient, accurate typing for documentation and correspondence.
  • Problem-solving mindset: A logical, persistent, resourceful approach to diagnosing issues.
  • Reliability and independence: The discipline to manage your time and follow through remotely without close supervision.
  • Current student in good standing, eligible for part-time student employment.
     

Preferred Qualifications
 

  • Prior help-desk, tech support, or customer service experience.
  • Familiarity with any platforms we support, or with user provisioning and identity/access concepts.
  • Experience writing documentation or web content; interest in IT, information systems, or a related field.


Schedule and Work Arrangement
Hours: 20 per week, fully remote.


Availability: Must be at your desk for at least one contiguous four-hour block per shift, coordinated with your supervisor, to ensure predictable coverage.


Equipment: Students must provide their own laptop and a reliable internet connection.


Why Join Us
Gain hands-on experience administering enterprise platforms that support a global organization, building transferable skills in technical support, access management, and documentation-on a collaborative team that values learning and initiative

The role's responsibilities fall into the following areas, with the approximate share of time spent on each.

  • Resolve support tickets (40%): Act as a first point of contact for technology issues-diagnosing problems, researching solutions, escalating when needed, and documenting each resolution.
  • Provision and configure access (25%): Set up, modify, and remove user accounts, roles, rights, and permissions across multiple systems, applying access policies accurately and consistently.
  • Troubleshoot broadly (15%): Move fluidly between a wide range of applications, learning unfamiliar tools quickly and reasoning through problems methodically.
  • Build resources (15%): In non-ticket time, author and update knowledge base articles, help build and maintain the support website, and create documentation that reduces future support volume.
  • Learn continuously and protect data (5%): Deepen understanding of our platforms, explore new technologies that could improve service, and handle student and employee information in accordance with FERPA and BYU-Pathway policies.

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