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Remote Student Services Jobs in San Ramon, CA (NOW HIRING)

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... At Think Academy, we provide full cycle service to foster local children's ability to think ...

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... At Think Academy, we provide full cycle service to foster local children's ability to think ...

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All JobsStudent Services JobsRemote Student Services JobsRemote Student Services Jobs in San Ramon, CA

Remote Student Services information

See San Ramon, CA salary details

$8

$18

$26

How much do remote student services jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote student services in San Ramon, CA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $22.55 per hour, depending on experience, location, and employer.

What are Remote Student Services?

Remote Student Services are support resources and programs provided to students virtually, rather than in person. These services may include academic advising, counseling, career guidance, technical support, tutoring, and access to library resources, all delivered over the internet. They are designed to help online or distance learners succeed academically and personally, ensuring they receive the same level of support as on-campus students. Remote Student Services often use video conferencing, chat, email, and online platforms to connect with students.

What are the key skills and qualifications needed to thrive as a remote student services professional, and why are they important?

To thrive as a Remote Student Services professional, you need a background in education, counseling, or a related field, along with experience in student support or advising. Familiarity with learning management systems (LMS), virtual communication platforms, and student information databases is typically required. Strong interpersonal skills, problem-solving abilities, and clear written communication set top performers apart in this role. These skills and tools are crucial for effectively supporting students' academic journeys and ensuring positive outcomes in a virtual environment.

What are some common challenges faced by professionals in remote student services, and how can they be addressed?

Professionals in Remote Student Services often encounter challenges such as building rapport with students virtually, ensuring prompt communication across time zones, and maintaining student engagement without face-to-face interaction. To address these issues, it's helpful to utilize multiple digital communication platforms, set clear response time expectations, and proactively schedule check-ins with students. Collaborating closely with academic advisors, faculty, and technical support teams also ensures that students receive comprehensive assistance and feel supported throughout their remote learning experience.

What is the difference between Remote Student Services vs Remote Academic Advising?

AspectRemote Student ServicesRemote Academic Advising
CredentialsTypically requires a bachelor's degree, customer service skillsRequires a bachelor's degree, knowledge of academic policies
Work EnvironmentRemote, often in educational institutions or student support centersRemote, usually within colleges or universities
Employer & IndustryEducational institutions, student support servicesColleges, universities, academic departments
Search & Comparison IntentPeople comparing roles in student support and servicesIndividuals seeking academic guidance roles

Remote Student Services and Remote Academic Advising both serve students remotely but focus on different areas. Remote Student Services covers a broad range of support functions like enrollment, financial aid, and general student assistance. Remote Academic Advising specifically involves guiding students academically, helping with course selection and degree planning. While they share similar credentials and work environments, their primary functions differ, making each role unique within the educational support ecosystem.

What job categories do people searching Remote Student Services jobs in San Ramon, CA look for?

The top searched job categories for Remote Student Services jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Remote Student Services jobs?

Cities near San Ramon, CA with the most Remote Student Services job openings:

Remote Student Services jobs near you
Infographic showing various Remote Student Services job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,272 per year, or $18.9 per hour.

Student Advisor

San Jose, CA • Remote

Think Academy US
Education Programs Administration • 11 - 50 employees
Learn more about Think Academy USexternal

$25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Job Title: Student Advisor

Job type: Full-Time 30-40 hours/week; potential to convert to Full-Time (Exempt) based on performance!

Location: Remote

Intended Start Date: ASAP

Who We Are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

Your Role:

Think Academy U.S. is looking for Full-Time Student Advisor for our Elementary and Middle school courses. Course consultants are expected to provide expert guidance and personalized support to parents, ensuring that their students' needs are effectively and efficiently met throughout their time at Think Academy. This role calls for strong communication, quick problem-solving, and a deep understanding of how to address client needs promptly and thoughtfully.

As a Remote Student Advisor, your responsibilities include:

  • Participating in training sessions to fully understand the company's educational products and user needs.
  • Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes.
  • Engaging potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution's value.
  • Building strong relationships with parents by understanding their children's academic needs and recommending suitable programs.
  • Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates.
  • Monitoring sales performance and continuously refine approaches to achieve optimal results.
  • Collaborating with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery.

What We're Looking For:

  • Bachelor's degree required; a degree in Teaching, or Education is preferred.
  • Prior experience in the education industry, sales, or customer service above 1-2 years is preferred.
  • Fluent in both English and Mandarin, with strong communication skills and the ability to effectively engage with parents and students.
  • Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns.
  • Demonstrate a high level of responsiveness to tasks and deadlines; maintains a professional and solution-oriented mindset.
  • Flexible schedule with availability for 30-40 hours per week, including evenings and weekends as needed.
  • Excellent teamwork and collaboration skills; proactive and resourceful in problem-solving and addressing client needs.

Pay & Benefits:

  • Flexible Remote Work: Work from anywhere that suits you best!
  • Performance-Based Commission: Rewarding hard work with extra earnings.
  • Paid Training: We invest in your success from day one.
  • Professional Growth: Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience.
  • 401k & Insurance Benefits: 401k match & health, vision, dental insurance
  • Pay: $25/hr + Performance Bonus

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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