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Remote Student Services Jobs in Baltimore, MD (NOW HIRING)

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Remote Student Services information

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How much do remote student services jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote student services in Baltimore, MD is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $20.05 per hour, depending on experience, location, and employer.

What are Remote Student Services?

Remote Student Services are support resources and programs provided to students virtually, rather than in person. These services may include academic advising, counseling, career guidance, technical support, tutoring, and access to library resources, all delivered over the internet. They are designed to help online or distance learners succeed academically and personally, ensuring they receive the same level of support as on-campus students. Remote Student Services often use video conferencing, chat, email, and online platforms to connect with students.

What are the key skills and qualifications needed to thrive as a remote student services professional, and why are they important?

To thrive as a Remote Student Services professional, you need a background in education, counseling, or a related field, along with experience in student support or advising. Familiarity with learning management systems (LMS), virtual communication platforms, and student information databases is typically required. Strong interpersonal skills, problem-solving abilities, and clear written communication set top performers apart in this role. These skills and tools are crucial for effectively supporting students' academic journeys and ensuring positive outcomes in a virtual environment.

What are some common challenges faced by professionals in remote student services, and how can they be addressed?

Professionals in Remote Student Services often encounter challenges such as building rapport with students virtually, ensuring prompt communication across time zones, and maintaining student engagement without face-to-face interaction. To address these issues, it's helpful to utilize multiple digital communication platforms, set clear response time expectations, and proactively schedule check-ins with students. Collaborating closely with academic advisors, faculty, and technical support teams also ensures that students receive comprehensive assistance and feel supported throughout their remote learning experience.

What is the difference between Remote Student Services vs Remote Academic Advising?

AspectRemote Student ServicesRemote Academic Advising
CredentialsTypically requires a bachelor's degree, customer service skillsRequires a bachelor's degree, knowledge of academic policies
Work EnvironmentRemote, often in educational institutions or student support centersRemote, usually within colleges or universities
Employer & IndustryEducational institutions, student support servicesColleges, universities, academic departments
Search & Comparison IntentPeople comparing roles in student support and servicesIndividuals seeking academic guidance roles

Remote Student Services and Remote Academic Advising both serve students remotely but focus on different areas. Remote Student Services covers a broad range of support functions like enrollment, financial aid, and general student assistance. Remote Academic Advising specifically involves guiding students academically, helping with course selection and degree planning. While they share similar credentials and work environments, their primary functions differ, making each role unique within the educational support ecosystem.

What are the most commonly searched types of Student Services jobs in Baltimore, MD?

The most popular types of Student Services jobs in Baltimore, MD are:

What job categories do people searching Remote Student Services jobs in Baltimore, MD look for?

The top searched job categories for Remote Student Services jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Student Services jobs?

Cities near Baltimore, MD with the most Remote Student Services job openings:

Remote Student Services jobs near you
Infographic showing various Remote Student Services job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,918 per year, or $16.8 per hour.

Admissions Officer, Baltimore (Hybrid)

Strayer University

Baltimore, MD • On-site, Remote

$20 - $30.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Respond to prospective student inquiries and make outbound calls to generate interest.

  • Interview prospective students to assess their educational background and goals, and assist with the application and enrollment process.

  • Partner with other departments to finalize enrollment and ensure all admission requirements are met.

Job description

Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone walking students through the entire application and enrollment process and consistently achieving performance objectives. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites.

Campus Address:

301 Mission Blvd. Ste 1110

Baltimore, Maryland21230

Essential Duties & Responsibilities:

  • Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
  • Set phone interview appointments.
  • Interview prospective students to determine their educational background and future goals and objectives.
  • Educate prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.
  • Assist prospective students with the application process and review qualifications for admission.
  • Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
  • Ensure prospective students' admissions files are complete and assist students with initial registration process.
  • Partner with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar's Office.
  • Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.

Job Skills:

  • Must be detail-oriented and have a focus on achieving optimum results, while maintaining high ethical standards and attention to compliance with University policies and regulations.
  • Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students
  • Must have strong computer skills (Excel, PowerPoint, etc.)
  • Excellent oral and written communication skills

Work Experience:

  • 2-5 years proven customer service and/or sales experience highly preferred

Education:

  • Bachelor's degree or equivalent highly preferred

Other:

  • Must be able to travel 10% of time.
  • Must be able to lift 10 lbs.
  • Typical office setting and/or remote.
  • Mobility within the office including movement from floor to floor.
  • Travel via plane, car, and metro may be required to perform this job.
  • Must be able to work more than 40 hours per week when business needs warrant
  • Access information using a computer.
  • Effectively communicate, both up and down the management chain.
  • Effectively cope with stressful situations
  • Strong mental acuity
  • Regular, dependable attendance and punctuality are essential functions of this job.
  • Other essential functions and marginal job functions are subject to modification.

Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.

$22.12/hr is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below.


SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.

Careers - Our Benefits, Strategic Education, Inc


SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

$20.00 - $30.50 - Hourly


If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

Apply