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Remote Spectrum Customer Care Jobs in Rochester, MN

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Mayo Clinic

Senior AI-ML Engineer

Rochester, MN · On-site +1

$106K - $145K/yr

... care and operational efficiency. As a Senior AI/ML Engineer, you may work on the full spectrum of ... This position is a combination of remote and on-site work; individual must live within a 100 mile ...

Mayo Clinic

Senior AI-ML Engineer

Rochester, MN · On-site +1

$106K - $145K/yr

... care and operational efficiency. As a Senior AI/ML Engineer, you may work on the full spectrum of ... This position is a combination of remote and on-site work; individual must live within a 100 mile ...

New

Mayo Clinic

Senior AI-ML Engineer

Rochester, MN · On-site +1

$106K - $145K/yr

... care and operational efficiency. As a Senior AI/ML Engineer, you may work on the full spectrum of ... This position is a combination of remote and on-site work; individual must live within a 100 mile ...

New

Mayo Clinic

Specialist-HIMS

Rochester, MN · On-site +1

$16.50 - $21.75/hr

Ensures great customer service while assisting patients, care providers, allied health staff ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

Mayo Clinic

Senior Specialist HIMS

Rochester, MN · On-site +1

Ensures great customer service while assisting patients, care providers, allied health staff ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

Sentry Insurance

Account Executive

Rochester, MN · Remote

$156K - $190K/yr

Leverage current customers and relationships for new growth and sales opportunities What it Takes ... Self-discipline and ability to thrive in a remote work environment * Ability to multitask ...

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All JobsSpectrum Customer Care JobsRemote Spectrum Customer Care JobsRemote Spectrum Customer Care Jobs in Rochester, MN

Remote Spectrum Customer Care information

See Rochester, MN salary details

$11

$19

$30

How much do remote spectrum customer care jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote spectrum customer care in Rochester, MN is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Remote Spectrum Customer Care vs Remote Spectrum Technical Support?

AspectRemote Spectrum Customer CareRemote Spectrum Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCustomer service centers, remote call centersRemote or on-site technical support centers
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, internet services
Common Search & ComparisonCustomer service roles, support positionsTechnical support roles, troubleshooting jobs

Remote Spectrum Customer Care focuses on assisting customers with billing, account inquiries, and general questions, requiring strong communication skills. Remote Spectrum Technical Support involves troubleshooting technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but differ mainly in technical complexity and skill requirements.

Does Remote Spectrum Customer Care allow you to work from home?

Remote Spectrum Customer Care positions typically allow employees to work from home, as they are designed for remote customer support roles. These jobs often require familiarity with customer service software and communication tools, and may involve a flexible or scheduled work environment. However, specific remote work policies can vary by role and location, so it is advisable to confirm with the employer during the application process.

What are the key skills and qualifications needed to thrive as a Remote Spectrum Customer Care representative?

To thrive as a Remote Spectrum Customer Care representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a positive attitude help individuals excel when handling challenging customer situations. These skills ensure high-quality customer experiences, efficient issue resolution, and sustained customer satisfaction in a remote environment.

What are some common challenges faced by Remote Spectrum Customer Care representatives, and how can they be effectively managed?

Remote Spectrum Customer Care representatives often encounter challenges such as handling high call volumes, resolving complex customer issues without face-to-face interaction, and adapting to evolving company policies and technologies. To manage these effectively, it's essential to maintain strong communication skills, stay organized with digital tools, and actively participate in ongoing training. Collaboration with team leads and fellow representatives through virtual meetings and chat platforms also helps in sharing best practices and troubleshooting difficult cases.

What is a Remote Spectrum Customer Care representative?

Remote Spectrum Customer Care representatives are customer service professionals who assist Spectrum customers with account inquiries, technical support, billing questions, and service issues from a remote or home-based location. They communicate with customers primarily via phone, chat, or email, providing troubleshooting, guidance, and solutions to ensure a positive customer experience. These roles require strong communication skills, problem-solving abilities, and familiarity with Spectrum’s products and services. Working remotely, representatives must also be comfortable with technology and able to manage their time independently.

What are popular job titles related to Remote Spectrum Customer Care jobs in Rochester, MN?

For Remote Spectrum Customer Care jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Remote Spectrum Customer Care jobs in Rochester, MN look for?

The top searched job categories for Remote Spectrum Customer Care jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Remote Spectrum Customer Care jobs?

Cities near Rochester, MN with the most Remote Spectrum Customer Care job openings:

Remote Spectrum Customer Care jobs near you
Infographic showing various Remote Spectrum Customer Care job openings in Rochester, MN as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,585 per year, or $20 per hour.

Remote Spanish Bilingual Customer Service

Liveops

Rochester, MN • Remote

$15.75 - $19.75/hr

Contractor

Re-posted 6 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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