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Remote Software Jobs in Silver Spring, MD (NOW HIRING)

Knexus

AI Software Engineer (Remote)

Vienna, VA · Remote

We're looking for an experienced AI Software Engineer with 6-8 years of experience to join our AI applications team. This is a fully remote position for candidates in the continental U.S., with work ...

Knexus

AI Software Engineer (Remote)

Vienna, VA · On-site +1

We're looking for an experienced AI Software Engineer with 6-8 years of experience to join our AI applications team. This is a fully remote position for candidates in the continental U.S., with work ...

CareFirst

Software Engineer (Remote)

Baltimore, MD · Remote

Breaks down software requirements and creates highly complex systems. ESSENTIAL FUNCTIONS: * Performs software analysis, including requirements and uses case development and design. Implements and ...

Ad Hoc LLC

Software Engineer III

Mclean, VA · On-site

$58 - $78/hr

Software Engineer III - Java, React & Microservices Job number 870 This is a remote position. Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital ...

Ad Hoc

Software Engineer III

Mclean, VA · Remote

$58 - $78/hr

Software Engineer III - Java, React & Microservices Job number 870 This is a remote position. Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital ...

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Remote Software information

See Silver Spring, MD salary details

$49.6K

$115.6K

$171.6K

How much do remote software jobs pay per year?

As of Jul 9, 2026, the average yearly pay for remote software in Silver Spring, MD is $115,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $134,400.00 per year, depending on experience, location, and employer.

What are remote software jobs?

Remote software jobs are positions in the technology sector where professionals work from locations outside the traditional office, typically from home or anywhere with internet access. These roles involve designing, developing, testing, or maintaining software applications and can include titles like software developer, engineer, or QA tester. Remote software jobs offer flexibility and often require strong communication skills and self-motivation. Companies use collaborative tools and platforms to manage workflow and team interactions for remote employees.

How do remote software developers typically collaborate effectively with their teams despite not sharing a physical workspace?

Remote software developers rely heavily on digital collaboration tools such as version control systems, video conferencing, and project management platforms to stay connected with their teams. Regularly scheduled stand-up meetings, code reviews, and clear documentation are essential to ensure everyone is aligned and projects progress smoothly. While remote work offers flexibility, it also requires strong communication skills and self-discipline to manage tasks and deadlines independently. Teams often establish clear guidelines and use asynchronous communication to accommodate different time zones, helping maintain productivity and a sense of teamwork.

What are the key skills and qualifications needed to thrive as a Remote Software Engineer, and why are they important?

To thrive as a Remote Software Engineer, you need strong programming skills, problem-solving abilities, and a relevant degree or equivalent experience in computer science or software development. Familiarity with version control systems like Git, cloud platforms, and collaboration tools such as Slack or Jira is typically required. Excellent communication, self-motivation, and time management are crucial soft skills for remote teamwork and productivity. These competencies ensure effective project delivery, seamless remote collaboration, and adaptability to dynamic technical environments.
What are the most commonly searched types of Software jobs in Silver Spring, MD? The most popular types of Software jobs in Silver Spring, MD are:
What are popular job titles related to Remote Software jobs in Silver Spring, MD? For Remote Software jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Software jobs in Silver Spring, MD look for? The top searched job categories for Remote Software jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Software jobs? Cities near Silver Spring, MD with the most Remote Software job openings:
Remote Software jobs near you
Infographic showing various Remote Software job openings in Silver Spring, MD as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 39% Physical, 6% Hybrid, and 55% Remote job distribution, with an average salary of $115,623 per year, or $55.6 per hour.
Help Desk Specialist II (Tier II - Advanced Support)

Help Desk Specialist II (Tier II - Advanced Support)

Aretec Inc

Ashburn, VA • Remote

Full-time

Re-posted 17 days ago

Job description

Help Desk Specialist II (Tier 2 – Advanced Support)

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Full‑time

Clearance Requirement: CBP Background Investigation (Unclassified)

Position Summary

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers second‑level troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's mission‑critical IT environment. The ideal candidate brings strong technical depth, excellent problem‑solving skills, and experience supporting enterprise‑scale systems.

What You'll Do

  • Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warm‑transferred calls.
  • Perform advanced remote troubleshooting for:
  • Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
  • Email services and Microsoft Outlook
  • Personal Identity Verification (PIV) card authentication
  • Remote VPN access (GlobalProtect and Zscaler)
  • Remote access via DHS Workplace (WaaS)
  • Microsoft Office products
  • Windows OS and Active Directory
  • Remote software installations
  • Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
  • Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
  • Answer ≥80% of transferred calls and chats within 60 seconds.
  • Escalate incidents to next‑level support teams, including internal CBP groups and third‑party vendors, as required.
  • Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
  • Install approved software using Government‑provided tools and processes.

Required Qualifications

  • High school diploma or equivalent; Associate's degree in IT preferred.
  • Minimum 2 years of experience providing IT help desk or technical support with Tier II‑level troubleshooting.
  • Strong knowledge of Windows OS,