Family Engagement Coordinator Huntington Learning Center of Cedar Park/Round Rock
Schedule: Part-time, under 30 hours per week. Hours flex week to week around center needs and can span weekday afternoons, evenings, and Saturdays. Location: Hybrid. Cedar Park center at 1335 E Whitestone Blvd + remote. Split worked out with the right candidate. Must live within a reasonable commute of Cedar Park. Compensation: $16 to $20/hour based on experience
About the role
You're the first voice parents hear when they call, and when you're on-site, the first face they see when they walk in. This is a relationship job dressed up as an admin job.
What you'll do
Family relationships
- Greet students and parents and set the tone for the center
- Take incoming calls, texts, and walk-ins from new families. Capture their story and book the next step.
- Handle ongoing parent questions about schedules, billing, and progress
- Process tuition payments
Lead conversion and follow-up
- Call new inquiries the same day, sometimes within minutes
- Run re-engagement outreach to families who haven't booked yet
- Follow up after assessments and consultations
- Track every lead through the pipeline using our systems
Center operations
Team
- Work closely with the Center Director and teaching staff
- Support center events and local outreach
You'll do well here if you
- Like talking to people, especially parents and kids
- Are organized by nature and don't drop the ball
- Have a background that touches kids, families, or education (teaching, preschool, child development, tutoring, camps)
- Or come from sales development, CRM, or front-of-house and want work with more meaning
- Pick up new software quickly
- Show up on time, every time
Requirements
Flexible availability across evenings on weekdays and weekends
Reliable home internet and a quiet workspace for remote hours
Strong written and verbal communication
Comfortable across multiple digital platform
Nice to have
- Degree or coursework in child development, education, or psychology
- Experience in classroom, preschool, tutoring, or youth-facing roles
- Sales development, lead generation, or CRM experience (HubSpot, Salesforce, similar)
What we offer