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Remote Software Troubleshooting Jobs in Houston, TX

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

... troubleshooting software and hardware problems, connectivity issues at an escalated pace. * Real time monitoring of automated dispensing machine to ensure service is not interrupted. * Utilize remote ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

... troubleshooting software and hardware problems, connectivity issues at an escalated pace. * Real time monitoring of automated dispensing machine to ensure service is not interrupted. * Utilize remote ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

... troubleshooting software and hardware problems, connectivity issues at an escalated pace. * Real time monitoring of automated dispensing machine to ensure service is not interrupted. * Utilize remote ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$14.50 - $19.50/hr

... troubleshooting software and hardware problems, connectivity issues at an escalated pace. * Real time monitoring of automated dispensing machine to ensure service is not interrupted. * Utilize remote ...

Honeywell

Sr Advanced Application Engr

Houston, TX · Remote

... remote access and VLANs; ability to troubleshoot, analyze system logs and diagnose faults and resolve software or hardware issues; Windows domain controller skills such as configuring domain policies ...

Honeywell

Sr Advanced Application Engr

Houston, TX · Remote

... remote access and VLANs; ability to troubleshoot, analyze system logs and diagnose faults and resolve software or hardware issues; Windows domain controller skills such as configuring domain policies ...

CoorsTek

AI Deployment Engineer

Houston, TX · On-site +1

This is a hands-on software engineering role. The successful candidate must have professional ... Salary range is subject to location, as this role can be remote. Roles and Responsibilities

New

kept.pro

Accountant (remote)

Houston, TX · Remote

Setting up new technology integrations and troubleshoot any issues * Partnering with a variety of ... software, payroll providers, etc) SKILLS AND QUALIFICATIONS * Experience working with multiple ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · Remote

Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design. Provide remote troubleshooting support to resolve UC related ...

kept.pro

Accountant (remote)

Houston, TX · On-site +1

$61K - $82K/yr

Setting up new technology integrations and troubleshoot any issues * Partnering with a variety of ... software, payroll providers, etc) SKILLS AND QUALIFICATIONS * Experience working with multiple ...

Zund America

Field Service Technician I

Houston, TX · Remote

Our cutting-edge software solutions and integration technologies allow us to push the limits of ... This role also provides remote telephone and online support. This role requires professionalism ...

Team Velocity

Senior Full Stack .NET Developer

Houston, TX · Remote

$150K - $175K/yr

... software quality, delivery speed, and developer productivity. This is a full-time, salaried, remote ... Troubleshoot and resolve complex technical issues across distributed systems and production ...

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All JobsSoftware Troubleshooting JobsRemote Software Troubleshooting JobsRemote Software Troubleshooting Jobs in Houston, TX

Remote Software Troubleshooting information

See Houston, TX salary details

$5

$32

$60

How much do remote software troubleshooting jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote software troubleshooting in Houston, TX is $32.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $42.93 per hour, depending on experience, location, and employer.

What is remote software troubleshooting?

Remote software troubleshooting is the process of diagnosing and resolving software issues on a user's computer or device from a different location, using remote access tools and communication technologies. Technicians can connect to the affected system over the internet to identify problems, install updates, configure settings, or remove malware without being physically present. This approach saves time and resources, allowing for quick support and minimizing downtime for users.

What are the key skills and qualifications needed to thrive in remote software troubleshooting?

Success in remote software troubleshooting requires strong technical knowledge of software systems, analytical problem-solving abilities, and often a degree in IT or computer science. Familiarity with remote desktop tools, ticketing systems like Zendesk, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate are commonly needed. Excellent communication, patience, and customer service skills help professionals effectively assist users and resolve issues remotely. These skills ensure efficient problem resolution, high user satisfaction, and minimize downtime in distributed work environments.

What are some common challenges faced in remote software troubleshooting, and how can they be addressed?

One common challenge in remote software troubleshooting is effectively diagnosing issues without direct access to a user's device or system. Clear communication is essential, as you often rely on users to describe problems and follow instructions. Utilizing remote desktop tools, maintaining detailed documentation, and developing strong problem-solving skills can help overcome these hurdles. Additionally, building rapport with users and being patient fosters a more productive troubleshooting environment.

What is the difference between Remote Software Troubleshooting vs Remote Technical Support?

AspectRemote Software TroubleshootingRemote Technical Support
Primary FocusDiagnosing and resolving software issuesAssisting with hardware, software, and account problems
Skills RequiredProblem-solving, software knowledge, diagnostic toolsCustomer service, communication, basic technical skills
Work EnvironmentRemote, often with access to diagnostic softwareRemote or on-site, with direct customer interaction
CertificationsIT certifications (e.g., CompTIA, Microsoft)Customer service certifications, basic IT knowledge

Remote Software Troubleshooting primarily involves diagnosing and fixing software issues, requiring technical skills and diagnostic tools. Remote Technical Support covers a broader range of customer assistance, including hardware and account problems, emphasizing communication skills. Both roles are remote and industry-standard, but their focus and skill sets differ.

What are popular job titles related to Remote Software Troubleshooting jobs in Houston, TX?

For Remote Software Troubleshooting jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Software Troubleshooting jobs in Houston, TX look for?

The top searched job categories for Remote Software Troubleshooting jobs in Houston, TX are:

Remote Software Troubleshooting jobs near you
Infographic showing various Remote Software Troubleshooting job openings in Houston, TX as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $67,212 per year, or $32.3 per hour.

Sr. Mechanical Engineer (Remote-Houston, TX)

Zen Sherpa LLC

The Woodlands, TX • Remote

$93K - $123K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Join a team that's redefining mechanical innovation in the oil and gas sector. As a Senior Mechanical Engineer, you'll lead the design, optimization, and validation of advanced mobile mechanical systems that power drilling, completions, well intervention, and field operations. This role blends hands-on engineering with creative problem-solving-perfect for an engineer who thrives on turning complex challenges into reliable, high-performance solutions.

This role is remote within the Houston metropolitan area, with up to 55% travel to customer and client sites.

Requirements

Key Responsibilities
  • Design and Develop: Engineer mobile mechanical systems for oil and gas applications-hydraulic equipment, mobile lifting systems, and field-service machinery.
  • Optimize Performance: Enhance reliability and efficiency for high-pressure, high-load, and high-cycle environments.
  • Model and Draw: Create detailed CAD models and drawings using Inventor (preferred), AutoCAD, or SolidWorks.
  • Prototype and Validate: Test and refine equipment to meet API, ASME, and internal quality standards.
  • Troubleshoot and Improve: Diagnose field issues, reduce downtime, and drive continuous improvement in system performance.
  • Collaborate and Lead: Work cross-functionally with design, manufacturing, and field teams to deliver robust, field-ready solutions.
Qualifications
  • Bachelor's degree in Mechanical Engineering (Master's preferred).
  • 7+ years of experience in mechanical design for oil & gas or heavy industrial equipment.
  • Proficiency in CAD software (Inventor, AutoCAD, SolidWorks).
  • Strong understanding of hydraulic systems, power units, and mechanical assemblies.
  • Proven ability to manage projects from concept through deployment.
  • Excellent communication and documentation skills.
Why Join Us
  • Work remotely while staying connected to Houston's dynamic energy sector.
  • Collaborate with a forward-thinking engineering team driving innovation in field-deployed machinery.
  • Competitive compensation, travel flexibility, and opportunities to lead high-impact projects.
  • This role is remote within the Houston metropolitan area, with up to 55% travel to customer and client sites.
Work Location
  • Remote within the Houston, TX metro area.
  • Travel up to 55% to customer and client sites.
  • Collaboration with multidisciplinary engineering teams, fabricators, and field technicians.

Benefits

We value our team's well-being and offer a robust benefits package to support your professional and personal growth:

  • Competitive Compensation: An attractive Base Salary and Retention and Performance bonuses, commensurate with experience.
  • Personal Time Off (PTO): Paid holidays, PTO, and flexible time off to recharge and maintain work-life balance.
  • Retirement Savings: 401(k) plan with company match to secure your future.
  • Health and Wellness: Comprehensive medical, dental, vision, and life insurance coverage.
  • Disability Protection: Short-term and long-term disability plans for peace of mind.

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