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Remote Software Manager Jobs in Virginia (NOW HIRING)

Cloud Engineer

Reston, VA · Remote

$59 - $78.75/hr

The Role FrontStream is a rapidly growing, all-remote software company that specializes in helping ... and manage our business. We're committed to building a diverse workforce that cultivates and ...

Remote Division: Technology Department: Engineering About Us Quantum Computing Inc. (QCi) (Nasdaq ... Position Description We are seeking a Full Stack software engineer to help build the web management ...

ORA_REMOTE Description SAIC is seeking a Software Engineer to join our team in support of the ... Qualifications: * 5+ years of experience managing and optimizing web applications, with expertise ...

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ... Support intelligence, targeting, collection management, geospatial analysis, and activity-based ...

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ... Support intelligence, targeting, collection management, geospatial analysis, and activity-based ...

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ... Support intelligence, targeting, collection management, geospatial analysis, and activity-based ...

ORA_REMOTE Description SAIC is seeking a Software Engineer to join our team in support of the ... Qualifications: * 5+ years of experience managing and optimizing web applications, with expertise ...

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Showing results 1-20

Remote Software Manager information

See Virginia salary details

$73.9K

$141.6K

$176.5K

How much do remote software manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for remote software manager in Virginia is $141,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,900.00 and $168,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Software Managers, and how can they be addressed?

Remote Software Managers often encounter challenges such as coordinating across time zones, maintaining team engagement, and ensuring clear communication without in-person meetings. To address these, managers use online collaboration platforms, set up regular video check-ins, and establish clear processes and expectations for deliverables. Building trust and promoting transparency are also key to overcoming distance barriers and fostering a sense of team unity. By proactively managing these challenges, remote managers can ensure projects stay on track and teams remain highly productive.

What are the key skills and qualifications needed to thrive in the Remote Software Manager position, and why are they important?

To thrive as a Remote Software Manager, you need a solid background in software development, experience leading distributed teams, and a degree in computer science or a related field. Familiarity with project management tools like Jira or Trello, expertise in version control systems such as Git, and certifications like PMP or Scrum Master are often preferred. Standout soft skills include excellent virtual communication, proactive leadership, and strong problem-solving abilities. These competencies are crucial to effectively coordinate remote teams, drive projects to completion, and ensure high-quality software delivery in a virtual environment.

What is a Remote Software Manager job?

A Remote Software Manager oversees software development teams and projects while working remotely. They are responsible for managing workflows, coordinating team members, setting project goals, and ensuring deadlines are met. Effective communication, leadership, and technical expertise are key for success in this role. They often use collaboration tools to track progress and facilitate team discussions.

What are the most commonly searched types of Remote Software jobs in Virginia? The most popular types of Remote Software jobs in Virginia are:
What cities in Virginia are hiring for Remote Software Manager jobs? Cities in Virginia with the most Remote Software Manager job openings:
Infographic showing various Remote Software Manager job openings in Virginia as of June 2026, with employment types broken down into 79% Full Time, 12% Part Time, 2% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $141,607 per year, or $68.1 per hour.

Help Desk Specialist II (Tier II- Advanced Support)

Home - ARETEC

Ashburn, VA • Remote

Full-time

Posted 26 days ago


Job description

Help Desk Specialist II (Tier 2 – Advanced Support)

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

Position Summary

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers secondlevel troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's missioncritical IT environment. The ideal candidate brings strong technical depth, excellent problemsolving skills, and experience supporting enterprisescale systems.

What You'll Do

  • Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warmtransferred calls.
  • Perform advanced remote troubleshooting for:
  • Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
  • Email services and Microsoft Outlook
  • Personal Identity Verification (PIV) card authentication
  • Remote VPN access (GlobalProtect and Zscaler)
  • Remote access via DHS Workplace (WaaS)
  • Microsoft Office products
  • Windows OS and Active Directory
  • Remote software installations
  • Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
  • Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
  • Answer ≥80% of transferred calls and chats within 60 seconds.
  • Escalate incidents to nextlevel support teams, including internal CBP groups and thirdparty vendors, as required.
  • Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
  • Install approved software using Governmentprovided tools and processes.

Required Qualifications

  • High school diploma or equivalent; Associate's degree in IT preferred.
  • Minimum 2 years of experience providing IT help desk or technical support with Tier IIlevel troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience supporting VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with GlobalProtect VPN and Zscaler.
  • Experience using the ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.