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Remote Software Developer Jobs in Reading, PA (NOW HIRING)

Pyrovio

Project Manager Assistant

Reading, PA · On-site +1

This role is primarily remote, with occasional travel to client sites in Pennsylvania, Maryland ... Bachelor's degree in Business, engineering, finance, construction management or a related field ...

Workiva

Spring 2027 Intern - Sales Enablement

Reading, PA · On-site +1

$21/hr

Write simple guides and help staff use software correctly. * Reporting: Pull data and build basic ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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All JobsSoftware Developer JobsRemote Software Developer JobsRemote Software Developer Jobs in Reading, PA

Remote Software Developer information

See Reading, PA salary details

$46.1K

$107.4K

$159.4K

How much do remote software developer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote software developer in Reading, PA is $107,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,400.00 and $124,800.00 per year, depending on experience, location, and employer.

What is a remote software developer?

A Remote Software Developer is a professional who designs, builds, and maintains software applications while working from a location outside of a traditional office, often from home or another remote setting. These developers collaborate with team members using online communication and project management tools. Remote work allows for greater flexibility and access to global job opportunities, but it also requires strong self-motivation and communication skills. Companies hire remote software developers to tap into a wider talent pool and to offer flexible work arrangements.

What does a remote software developer do?

Remote software developers design and create computer software programs and systems for their employer or client. Unlike in-house software developers, remote software developers work from home or another location outside of the office. As a remote software developer, you discuss the kind of program you need to create, making sure to clarify with your department or with your client what they need in their application. You may develop an entirely new program or improve an existing one. Remote developers are responsible for a program’s overall framework, and they design precise workflow charts that explain to programmers what code is needed for different aspects of the program. Remote software developers also design tests and protocols for the QA department to follow when they are testing the application.

What are the key skills and qualifications needed to thrive as a remote software developer?

To thrive as a Remote Software Developer, you need strong programming skills, problem-solving ability, and a relevant degree or equivalent experience in computer science or software engineering. Familiarity with common development tools (such as Git, Visual Studio Code, and CI/CD platforms) and frameworks, as well as knowledge of cloud services, are typically required. Excellent communication, self-motivation, and time management skills help you collaborate effectively and stay productive in a remote setting. These skills and qualities are essential for delivering high-quality software, meeting deadlines, and contributing to distributed teams.

How do remote software developers stay connected and collaborate effectively with their teams?

Remote software developers typically use a variety of collaboration tools, such as Slack, Microsoft Teams, and Zoom, to communicate with colleagues and participate in daily stand-ups or sprint planning meetings. Version control systems like GitHub or GitLab are essential for code collaboration and review. Regular check-ins, clear documentation, and agile workflows help ensure everyone stays aligned and productive despite working from different locations. Proactive communication and time management are crucial for overcoming the challenges of remote work and successfully contributing to team goals.

What is the difference between Remote Software Developer vs Remote Web Developer?

AspectRemote Software DeveloperRemote Web Developer
Required SkillsProgramming languages, software architecture, codingHTML, CSS, JavaScript, front-end/back-end web development
Work EnvironmentSoftware companies, tech firms, startupsWeb agencies, digital agencies, tech companies
CertificationsComputer Science degree, coding bootcampsWeb development certifications, HTML/CSS courses
Common UsageDeveloping applications, software solutionsBuilding websites, web applications

Remote Software Developers focus on creating software applications and systems, requiring programming skills and software architecture knowledge. Remote Web Developers specialize in designing and building websites and web applications, often with expertise in HTML, CSS, and JavaScript. While both roles involve coding and can be remote, their primary focus and skill sets differ, making it important to choose the role that aligns with your expertise and career goals.

More about Remote Software Developer jobs

What are the most commonly searched types of Software Developer jobs in Reading, PA?

The most popular types of Software Developer jobs in Reading, PA are:

What are popular job titles related to Remote Software Developer jobs in Reading, PA?

For Remote Software Developer jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Remote Software Developer jobs in Reading, PA look for?

The top searched job categories for Remote Software Developer jobs in Reading, PA are:

What cities near Reading, PA are hiring for Remote Software Developer jobs?

Cities near Reading, PA with the most Remote Software Developer job openings:

Remote Software Developer jobs near you
Infographic showing various Remote Software Developer job openings in Reading, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $107,410 per year, or $51.6 per hour.

Customer Success Agent

SYNERGIS TECHNOLOGIES, LLC

Quakertown, PA • Remote

$15.75 - $21.25/hr

Full-time

Posted 22 days ago

Job description

Position SummaryThe Customer Success Agent (CSA) is responsible for delivering exceptional technical support and customer service to Adept customers throughout the customer lifecycle. Acting as the primary technical resource for support requests, the CSA diagnoses, troubleshoots, and resolves issues involving Adept software, Microsoft Windows Server environments, Microsoft SQL Server, IIS, authentication services, engineering applications, and related infrastructure.
The CSA partners closely with Customer Success Managers (CSMs), Quality Assurance, Product Management, Development, Professional Services, and Sales to ensure customer issues are resolved efficiently while continuously improving the customer experience. In addition to technical support, the CSA contributes to product quality through testing, documentation, and knowledge sharing.
This position requires strong technical aptitude, excellent communication skills, and a customer-first mindset. The CSA participates in an after-hours on-call rotation providing 24x7 support for critical customer issues in accordance with company support policies and customer service level agreements (SLAs).
Essential AccountabilitiesTimeResponsibilityDescription65%Customer Technical SupportProvide world-class technical support to Adept customers through phone, email, remote sessions, and ticketing systems.25%Quality Assurance & Technical ValidationAssist with software testing, issue replication, and validation of product fixes.5%Documentation & Knowledge ManagementCreate and maintain technical documentation and customer knowledge resources.5%Professional Services & Additional ResponsibilitiesSupport customer events, training, and other departmental initiatives. Essential Duties & Responsibilities1. Customer Technical Support (65%)
Serve as the primary point of contact for customer technical support by:
  • Responding to customer requests through phone, email, web, and support ticket systems.
  • Diagnosing and resolving issues involving:
    • Adept Desktop and Web applications
    • Microsoft Windows Server
    • Microsoft SQL Server
    • IIS
    • Authentication (Active Directory, LDAP, SSO)
    • CAD integrations (AutoCAD, Inventor, SOLIDWORKS, etc.)
    • File management, document lifecycle, and engineering workflows
  • Managing customer cases using Salesforce and Atlassian Jira while maintaining accurate documentation and timely updates.
  • Prioritizing and resolving incidents according to defined service level agreements.
  • Escalating complex technical issues to Engineering or Product Management when appropriate.
  • Performing remote troubleshooting sessions to identify root causes and implement corrective actions.
  • Restoring customer confidence through professional, timely, and effective communication.
  • Following established troubleshooting procedures while documenting resolutions for future reference.
  • Participating in regular team meetings, case reviews, and continuous improvement initiatives.
  • Building strong customer relationships through professionalism, responsiveness, and technical expertise.

24x7 On-Call Support
  • Participate in a rotating after-hours on-call schedule providing 24 hours per day, 7 days per week support for customer issues.
  • Respond to emergency support requests within established response time objectives.
  • Coordinate with Development, Product Management, and leadership during critical customer outages.
  • Ensure timely communication and resolution of after-hours production incidents.
  • Participate in weekend, holiday, and overnight support rotations as assigned.

2. Quality Assurance & Technical Validation (25%)
Improve product quality by:
  • Reproducing customer-reported defects in controlled environments.
  • Maintaining virtual test environments.
  • Installing, configuring, and upgrading Adept software.
  • Restoring and managing Microsoft SQL Server databases.
  • Configuring IIS websites and application pools.
  • Installing and configuring SSL certificates.
  • Testing software fixes and verifying defect resolution.
  • Logging defects and enhancement requests in Jira with complete reproduction steps.
  • Collaborating closely with Development and Product Owners to improve product stability and usability.

3. Documentation & Knowledge Management (5%)
Support customer success by developing technical resources including:
  • Knowledge Base articles
  • Technical Bulletins
  • Installation Guides
  • Troubleshooting Guides
  • Best Practice documentation
  • Internal Support Procedures
Additionally:
  • Review existing documentation for technical accuracy.
  • Document recurring issues and proven solutions.
  • Share technical knowledge with teammates to improve overall support effectiveness.

4. Professional Services & Additional Responsibilities (5%)
  • Support customer conferences, and training events.
  • Assist Customer Success Managers during customer implementations when required.
  • Participate in product demonstrations and internal technical training.
  • Cross-train with other Customer Success team members.
  • Perform additional duties as assigned.
 Knowledge, Skills & AbilitiesExperience
  • Minimum of 3 years supporting enterprise software applications.
  • Experience supporting PDM, PLM, Document Management, CAD, or Engineering software preferred.
  • Experience working directly with external customers in a technical support environment.
Technical Knowledge
Strong working knowledge of:
  • Microsoft Windows Server
  • Microsoft SQL Server
  • Microsoft IIS
  • Microsoft Active Directory
  • SSL Certificates
  • Networking fundamentals (DNS, TCP/IP, Firewalls)
  • Windows Desktop operating systems
  • Virtualization technologies (VMware, Hyper-V)
  • CAD applications such as AutoCAD, Inventor, or SOLIDWORKS
  • Document Management or Product Data Management systems
Experience with the following is highly desirable:
  • Salesforce
  • Atlassian Jira
  • Azure Active Directory / Entra ID
  • LDAP
  • SAML / Single Sign-On
  • PowerShell
  • OpenSearch
Communication
  • Excellent verbal and written communication skills.
  • Ability to explain complex technical concepts to both technical and non-technical audiences.
  • Professional, patient, and customer-focused demeanor.
  • Strong documentation skills.
Problem Solving
  • Strong analytical and troubleshooting abilities.
  • Ability to independently identify root causes and develop effective solutions.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Sound judgment regarding escalation and prioritization.
Teamwork
  • Demonstrated ability to collaborate across departments.
  • Positive attitude with a willingness to mentor and share knowledge.
  • Strong organizational and time management skills.
Flexibility
  • Willingness to participate in rotating evening, weekend, holiday, and overnight on-call schedules.
  • Ability to occasionally work outside normal business hours to support customer emergencies and planned maintenance activities.
 Working ConditionsConditionPercentageIndoor Office Environment100%InternetEthernet, Hi-Speed Internet ServicesOutdoor Work