ZipRecruiter

Log In

2

Remote Smart Hands Jobs in Delaware (NOW HIRING)

Forbes Advisor

CRM Executive (Remote)

Wilmington, DE · On-site +1

We are an experienced team of industry experts dedicated to helping readers make smart decisions ... This is a hands-on execution role for someone who loves getting campaigns live - building, testing ...

Forbes Advisor

SEO Director (Remote)

Wilmington, DE · On-site +1

We are an experienced team of industry experts dedicated to helping readers make smart decisions ... and hands-on work with a tireless focus on removing obstacles to get things done. Key ...

Forbes Advisor

CRM Manager (Remote)

Wilmington, DE · On-site +1

We are an experienced team of industry experts dedicated to helping readers make smart decisions ... This is a hands-on role for a strong lifecycle marketer who develops the strategy for their ...

All JobsSmart Hands JobsRemote Smart Hands JobsRemote Smart Hands Jobs in Delaware

Remote Smart Hands information

How does a remote smart hands technician typically collaborate with on-site staff to resolve technical issues?

Remote Smart Hands technicians work closely with on-site personnel, often communicating via phone, video calls, or ticketing systems to carry out physical tasks such as equipment installations, cable management, or troubleshooting hardware issues. Clear communication and detailed documentation are crucial, as the technician provides step-by-step guidance and verifies actions remotely. Success in this role often depends on the ability to interpret instructions accurately and collaborate efficiently with staff who may have varying levels of technical expertise. This collaborative approach ensures minimal downtime and quick resolution of issues in data centers or remote office environments.

What are the key skills and qualifications needed to thrive as a remote smart hands technician?

To thrive as a Remote Smart Hands technician, you need a strong understanding of IT hardware, networking, and data center protocols, often supported by relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring tools, ticketing systems, and standard data center equipment is typically required. Excellent communication, problem-solving, and time management skills help you effectively execute tasks and collaborate with remote teams. These skills ensure timely, accurate support for critical infrastructure, minimizing downtime and maintaining operational efficiency.

What is the difference between Remote Smart Hands vs Data Center Technician?

AspectRemote Smart HandsData Center Technician
CredentialsTechnical certifications, such as CompTIA A+ or Cisco CCNASimilar certifications, often including network and hardware certifications
Work EnvironmentRemote support, on-site visits for urgent tasksPrimarily on-site in data centers
Employer & Industry UsageIT service providers, telecom companiesData center operators, hosting providers
Common Search & ComparisonYesYes

Remote Smart Hands and Data Center Technicians both require technical skills and certifications. While Remote Smart Hands focus on remote support and on-site assistance for urgent tasks, Data Center Technicians primarily work on-site maintaining and troubleshooting data center hardware. Both roles are essential in the IT and data center industry, often overlapping in skills and certifications, but differ mainly in work environment and scope of support.

What is a remote smart hands?

Remote Smart Hands are on-site technical support services provided by data centers or IT service companies. These professionals perform physical tasks such as rebooting servers, checking cables, installing hardware, or troubleshooting issues, all while being guided by remote IT teams. This service allows organizations to maintain and manage their IT infrastructure without needing their own staff physically present at the location, which is especially useful for businesses with equipment in multiple or distant data centers. Remote Smart Hands help reduce downtime and ensure quick responses to technical issues.
What are the most commonly searched types of Smart Hands jobs in Delaware? The most popular types of Smart Hands jobs in Delaware are:
What are popular job titles related to Remote Smart Hands jobs in Delaware? For Remote Smart Hands jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Smart Hands jobs in Delaware look for? The top searched job categories for Remote Smart Hands jobs in Delaware are:
What cities in Delaware are hiring for Remote Smart Hands jobs? Cities in Delaware with the most Remote Smart Hands job openings:
Remote Smart Hands jobs near you
Infographic showing various Remote Smart Hands job openings in Delaware as of August 2026, with employment types broken down into 1% Internship, 78% Full Time, 15% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

CRM Executive (Remote)

Forbes Advisor

Wilmington, DE • On-site, Remote

Full-time

Posted 28 days ago

Job description

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.
We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
Forbes Advisor is looking for a CRM Executive to help build and deliver brilliant lifecycle marketing campaigns. This is a hands-on execution role for someone who loves getting campaigns live - building, testing, and optimizing email, SMS, and other lifecycle communications across one or two of our verticals.
You'll work closely with your CRM Manager to bring the lifecycle strategy to life, collaborating with teams across Product, Data, Design, and Commercial. Day to day, you'll build and schedule campaigns, set up audience segments, and help make sure everything ships on time and to a high standard.
The person we're looking for is well-organized, detail-oriented, and takes real pride in getting things done accurately and on time. You're a self-starter who's adaptable, comfortable juggling several campaigns at once, and happy to test and learn (even when that means test and fail).
This role reports to the Senior CRM Manager.
Key Responsibilities:
Execution & Delivery:
  • Working with the wider CRM team, build, schedule, and send lifecycle campaigns across email, SMS, and beyond - making sure every send is accurate and goes out on time
  • Set up customer journeys, audience segments, and messaging templates within our customer engagement platform, Braze
  • Manage campaign timelines and keep stakeholders updated on progress
  • QA campaigns end-to-end before launch, checking content, links, segments, and rendering

Creative & Content:
  • Produce and adapt campaign copy in partnership with our internal teams
  • Build campaign visuals using our customer engagement platform, in partnership with our Design team
  • Help keep creative consistent and high-quality across campaigns

Strategy & Support:
  • Support your CRM Manager in bringing the lifecycle strategy for your vertical(s) to life
  • Contribute ideas and campaign recommendations to grow lifetime value, upsell, and cross-sell
  • Help build and run the test-and-learn roadmap

Reporting & Analysis:
  • Pull campaign reporting from our customer engagement platform and Tableau
  • Track campaign performance against KPIs and flag results and learnings to the team
  • Share regular updates on tests performed and week-on-week / month-on-month performance changes

Qualifications:
  • 2+ years of hands-on experience working directly in lifecycle/CRM in a D2C or comparison business
  • Highly organized and detail-oriented, with a track record of delivering accurate work to deadlines
  • A self-starter and clear communicator who enjoys collaborating across teams
  • Comfortable working with data and quick to learn new tools
  • Nice to have: hands-on experience with Braze, or an equivalent customer engagement platform

Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#LI-REMOTE #LI-NM1

Apply