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Remote Silver Lining Jobs (NOW HIRING)

Remote Silver Lining information

What is the difference between Remote Silver Lining vs Remote Customer Support Specialist?

AspectRemote Silver LiningRemote Customer Support Specialist
Required CredentialsBasic customer service skills, sometimes certifications in communicationHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based, often with shift requirements
Industry UsageCustomer service, tech support, SaaS companiesRetail, tech, service industries
Common Search IntentRemote customer service jobs, flexible support rolesCustomer support jobs, remote support positions

Remote Silver Lining typically refers to remote roles focused on customer service or support, often requiring basic skills and certifications. Remote Customer Support Specialist is a specific job title within this field, emphasizing direct customer interaction. While both roles are remote and customer-focused, Remote Silver Lining may encompass a broader range of support roles, whereas Remote Customer Support Specialist is more specialized in customer interaction and problem resolution.

What cities are hiring for Remote Silver Lining jobs? Cities with the most Remote Silver Lining job openings:
What are the most commonly searched types of Silver Lining jobs? The most popular types of Silver Lining jobs are:
What states have the most Remote Silver Lining jobs? States with the most job openings for Remote Silver Lining jobs include:
Infographic showing various Remote Silver Lining job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 2% Part Time, and 4% Contract. Highlights an 1% Physical, and 99% Remote job distribution.

$70.75 - $87.50/hr

Full-time

Posted 17 days ago


Job description

Title
Salesforce Tech Arch with utility cloud
Duration
12 months
Location
Remote
Primary Skills
ENU cloud/ Vlocity exp is must have
Secondary Skills
Responsibilities:
• Conducts business with the utmost professionalism including:
• Fulfills commitments consistently on-time and proactively escalates commitments that are in jeopardy.
• Responds promptly to requests and never allows queries to fall into a "black hole."
• Attends meetings on time, always.
• Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.
• Familiar with project management fundamentals and fulfilling the project management role on projects.
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce, and other custom solutions.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops, and delivers key components of technology solution.
• Provides mentoring and guidance to other team members, including offshore team members.
• Serves as subject matter expert.
• Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest.
• Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions
• Functioning as leader within the organization and industry. Examples may include subject matter expert, Community leader, Silver Lining lead, speaker at industry events.
• Participates actively in Discussions, building a reputation as a go-to resource for the toughest problems. Contributes to the Asset Libraries, Cloud Management Center, sponsors new employees, and presents Cool Code at Lunch and/or Continuing Ed sessions.
• Provides pre-sales support as requested.
• Achieve published company utilization targets.
• Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality.
• Understand platform limitations and design alternatives to work around limitations
• Identify when business requirements conflict with technical capabilities
• Provide constructive feedback to project teams
• Monitor technical deliverables for consistent quality as well as compliance with Appirio standards
• Partner with project managers to monitor project status and risk areas
• Demonstrate knowledge to design and build high-performance technical solutions on the Salesforce platform