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Remote Shopper Jobs in Ohio (NOW HIRING)

Territory Coverage Associate

Toledo, OH · On-site +1

$40K - $55K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Customer Service Mindset - Friendly, approachable, and committed to creating a positive experience for store teams and shoppers. * Digital Readiness - Confident using mobile tools and applications to ...

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Remote Shopper information

What is a remote shopper?

Remote shoppers are individuals who assist customers with purchasing goods and services online or over the phone, rather than in a physical store. They help clients select products, compare options, place orders, and sometimes coordinate deliveries. Remote shoppers may work for retail companies, grocery stores, or specialized shopping services. Their main goal is to provide a convenient and personalized shopping experience for customers who prefer or need to shop remotely.

How do remote shoppers effectively communicate with clients and team members to ensure accurate order fulfillment?

Remote Shoppers typically use a combination of messaging apps, email, and company platforms to stay in touch with both clients and their support teams throughout the shopping process. Clear communication is key for clarifying preferences, substitutions, and delivery details, especially when working remotely. Many employers provide dedicated tools or apps to streamline updates and approvals, making collaboration efficient despite the physical distance. Being proactive in updating clients about product availability and coordinating with logistics or customer service teams helps ensure orders are completed accurately and on time.

What are the key skills and qualifications needed to thrive as a remote shopper?

To thrive as a Remote Shopper, you need strong attention to detail, product knowledge, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with online ordering systems, inventory management software, and mobile apps is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this customer-focused role. These skills and qualities are crucial to accurately fulfill orders, provide a positive customer experience, and ensure efficient operations in a remote shopping environment.

What is the difference between Remote Shopper vs Remote Customer Service Representative?

AspectRemote ShopperRemote Customer Service Representative
Required CredentialsNone typically required; some roles may need basic tech skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOnline, flexible, often on-demand or gig basisHome office setup, regular shifts, client communication
Industry UsageE-commerce, retail, marketplace platformsTelecommunications, retail, service industries
Common Search/ComparisonYesYes

Remote Shoppers primarily browse and purchase products online, often working on a flexible, gig basis. Remote Customer Service Representatives handle customer inquiries, support, and issue resolution remotely, usually with more structured schedules. While both roles are remote and involve online work, Remote Shoppers focus on shopping activities, whereas Remote Customer Service Representatives focus on customer support functions.

What are the most commonly searched types of Shopper jobs in Ohio?

The most popular types of Shopper jobs in Ohio are:

What are popular job titles related to Remote Shopper jobs in Ohio?

For Remote Shopper jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Remote Shopper jobs?

Cities in Ohio with the most Remote Shopper job openings:

Infographic showing various Remote Shopper job openings in Ohio as of August 2026, with employment types broken down into 50% Full Time, 46% Part Time, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Territory Coverage Associate

Mondelez International

Toledo, OH • On-site, Remote

$40K - $55K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago


Mondelez International rating

6.8

Company rating: 6.8 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

251st of 438 rated food and drinks producers


Job description


Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelēz International?
As a Territory Coverage Associate, you convert staffing gaps into reliable, high-quality execution. You provide hands on support to Merchandisers and Order Writers, maintain operational consistency, uphold brand, execution standards, and ensure stores stays aligned with company expectations. Become an ambassador of world-famous brands like Oreo, Ritz, belVita, Chips Ahoy, Triscuit among other delicious industry-leading snacks.
Primary responsibilities include:
  • Represent Mondelēz: in stores with professionalism, reliability, and a commitment to execution excellence as you support Merchandisers and Order Writers across the territory.
  • Serve as a trusted field partner: delivering strong customer service to store teams while reinforcing Mondelēz's standards and expectations.
  • Execute daily coverage: completing store visits using Merchandising Excellence standards, Order Writing Excellence, including capturing display photos and documenting execution through DMI & Sales force.
  • Implement promotional displays: ensuring compliance with RTM-negotiated plans and maintaining strong visibility of our brands.
  • Follow assigned schedules: executing daily priorities set by your District Manager (DM) or RTM to ensure efficient and effective territory coverage.
  • Assist with seasonal transitions: supporting new product launches, seasonal merchandising, and high-visibility promotional events.
  • Build and maintain relationships: partnering with store personnel-including receivers, department managers, and store leadership-to support smooth execution and collaboration.
  • Support capability building: reinforcing foundational skills and assisting with the onboarding of new Merchandisers and Order Writers to strengthen field capability.
  • Develop for future leadership: building the operational, communication, and problem-solving skills that serve as a strong foundation for future advancement into management roles.
  • Stay Safe and Compliant: Embrace the physical nature of the role-including lifting, bending, and moving product-while following all safety protocols, operational guidelines, and company vehicle policies to ensure safe and responsible driving across the territory.

Key Competencies Required:
  • Coverage and Execution Excellence- Skilled in stepping into Merchandiser and Order Writer roles to maintain consistent shelf standards, product rotation, and display execution across the territory.
  • Customer Service Mindset - Friendly, approachable, and committed to creating a positive experience for store teams and shoppers.
  • Digital Readiness - Confident using mobile tools and applications to follow schedules, document execution, capture display photos, and complete coverage tasks accurately.
  • Adaptability and Initiative - Flexible and proactive in responding to coverage needs, seasonal priorities, and unexpected store challenges with a solutions-oriented mindset.
  • Time and Task Management - Organized and efficient in completing store visits, managing coverage assignments, and maintaining consistent execution across multiple locations.
  • Physical Readiness - Energetic and capable of lifting, bending, and moving product throughout the day with pride and purpose.
  • Capability Support- Confident reinforcing foundational skills and supporting the onboarding of new Merchandisers and Order Writers to strengthen field capability.

  • Be at least 18 years of age and have a valid driver's license issued by the state in which the person resides.
  • High School Diploma or GED required; college degree preferred.
  • 1-3 years of experience in retail or consumer goods preferred.
  • Live inside the geographical boundaries of the team.
  • Flexible Schedule availability required including weekends.
  • Ability to travel across assigned markets.
  • Ability to perform physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.).
  • Mondelez International also offers a company vehicle, which includes a gas card and vehicle maintenance program.

Salary and Benefits:
The base salary range for this position is $40,600 to $55,825; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Field Sales
Sales

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About Mondelez International

Sourced by ZipRecruiter

Mondelez International, headquartered in Chicago, IL, US, is a leading player in the global snack industry. Known for creating moments of joy in 160 countries, the company specializes in the production and distribution of biscuits, chocolates, gum, candy, cheese and grocery products. Mondelez International was formed in 2012 following the split of Kraft Foods Inc., with the aim to build the best snacking company in the world. The company’s mission centers on leading the future of snacking by offering the right snack, for the right moment, made the right way. Significant accomplishments include owning some of the world's favorite brands including Oreos, Cadbury, Trident, and Toblerone, and being recognized for reducing environmental footprints and championing sustainable ingredient sourcing.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1903