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Shopper Associate Jobs in Ohio (NOW HIRING)

The Shopper Activation Manager will lead and ownonsite andoffsitemediastrategy and executionwithin ... Coach and teach best practices to a range of sales associates with varying levels of knowledge on ...

The Shopper Activation Manager will lead and ownonsite andoffsitemediastrategy and executionwithin ... Coach and teach best practices to a range of sales associates with varying levels of knowledge on ...

Sales Associate

Independence, OH · On-site

$36K - $50K/yr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing ...

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing ...

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing ...

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing ...

Seasonal Associate

Monroe, OH · On-site

$12.75 - $15.25/hr

As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging ...

Seasonal Associate

Strongsville, OH · On-site

$12.50 - $14.75/hr

As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging ...

Seasonal Associate

Monroe, OH · On-site

$10.70 - $12/hr

As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging ...

PT Sales Associate

Monroe, OH · On-site

$13.25 - $18/hr

As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging personality who ...

PT Sales Associate

Monroe, OH · On-site

$13.25 - $18/hr

As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging personality who ...

Seasonal Associate

Aurora, OH · On-site

$12.75 - $15/hr

As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: * Engaging ...

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Shopper Associate information

What does a shopper associate do?

A typical shift for a Shopper Associate involves receiving customer orders, locating requested items throughout the store, and ensuring accurate and timely packing for delivery or pick-up. Shopper Associates often work closely with inventory staff to locate products and may coordinate with delivery drivers or customer service teams to resolve order issues. Communication and teamwork are essential, as workflow can be fast-paced, especially during peak shopping hours. Successfully balancing efficiency with attention to detail is a common challenge in this role.

What is a shopper associate?

Shopper Associates are employees who assist customers in selecting and purchasing products, often in retail or grocery environments. Their main duties include helping customers find items, answering product questions, restocking shelves, and sometimes handling checkout or returns. Shopper Associates play a crucial role in providing excellent customer service and ensuring a pleasant shopping experience. They may also be responsible for maintaining store cleanliness and organization. This role requires good communication skills, attention to detail, and the ability to work in a fast-paced environment.

What qualifications do I need to be a shopper associate?

To be a shopper associate, candidates typically need a high school diploma or equivalent. Strong communication skills, basic math abilities, and familiarity with store layouts or shopping apps are beneficial; some positions may require a valid driver's license and reliable transportation. Prior customer service experience can also be advantageous.

What are the key skills and qualifications needed to thrive as a shopper associate?

To thrive as a Shopper Associate, you need strong attention to detail, time management, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with mobile shopping apps, barcode scanners, and inventory management systems is typically required. Excellent communication, problem-solving abilities, and a positive attitude help you deliver a great shopping experience and resolve customer issues efficiently. These skills ensure accurate order fulfillment, satisfied customers, and smooth store operations.

What is the difference between Shopper Associate vs Retail Associate?

AspectShopper AssociateRetail Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentSupermarkets, grocery stores, retail outletsClothing stores, electronics, general retail
Employer & IndustryRetail chains, supermarketsVarious retail sectors
Common Search/ComparisonYesYes

Shopper Associates primarily focus on assisting customers with shopping, product location, and providing excellent service in retail environments like supermarkets. Retail Associates have a broader role, often including sales, stocking, and customer support across various retail sectors. Both roles require similar skills and are found in retail settings, but Shopper Associates are more specialized in customer shopping assistance.

What are the most commonly searched types of Shopper jobs in Ohio? The most popular types of Shopper jobs in Ohio are:
What are popular job titles related to Shopper Associate jobs in Ohio? For Shopper Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Shopper Associate jobs in Ohio look for? The top searched job categories for Shopper Associate jobs in Ohio are:
What cities in Ohio are hiring for Shopper Associate jobs? Cities in Ohio with the most Shopper Associate job openings:

Shopper Activation Manager, Grocery

Mars, Incorporated

Cincinnati, OH • On-site

Full-time

Posted 10 days ago


Mars Inc. rating

7.7

Company rating: 7.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

121st of 435 rated food and drinks producers


Job description

Job Description:
The Shopper Activation Manager will lead and own onsite and offsite media strategy and execution within their respective Retailer's Media Network to support sales objectives and financial targets. This includes managing the relationship with the Retailer's Ads/Marketing Team and supporting respective Mars account team to define and deliver activation plans across in store, media, merch placements, search, and other retailer media capabilities. They will be the leader and single point for activation strategy and execution, working with our Agency of Record, Marketing, and National Media Managers to deliver integrated full funnel plans.
The Activation Manager will report into Customer Account Team leadership to ensure activation plans align with Retailer Joint Business Plans and support delivery of sales targets. This associate will also collaborate with National and Brand Teams to ensure full funnel integrated planning and optimization occurs across purchase funnel.
There are three Manager positions across our Shopping Activation teams in Grocery, Value & Specialty, and Drug & Mass channels. We will consider your experience and our customer needs for the best fit for the role throughout this process.
What are we looking for?
Minimum Qualifications:
  • A Bachelor's Degree and at least 4 years of experience in the CPG or retail media industry.
  • Proven analytical skills with at least 2 years of experience interpreting sales data, campaign performance, or other relevant metrics to drive business decisions.

Preferred Qualifications:
  • 3+ years of experience directly managing retail media programs (e.g., Amazon Ads, Walmart Connect, Kroger Precision Marketing).
  • 2+ years of client-side experience within a CPG company's sales, marketing, or eCommerce team.
  • Strong understanding of the digital media landscape, including search, display, and social media advertising.

What will be your key responsibilities?
  • Own the day-to-day Retailer Marketing Team relationship, including annual Joint Business Planning
  • Own the planning and execution of retail media, shopper, and in-store programs at Key Account Retailer, in partnership w/ customer team. There will be a high level of responsibility: be hands-to-keyboard for search campaign management, and work with our Agency of Record on display media campaigns
  • Own the day-to-day relationship with our Agency of Record
  • Support Sales Account Teams in delivering business targets with integrated activation plans
  • Work collaboratively alongside peers who do similar work on other customers, as well as cross-functional partners in functions like Finance and Brand Marketing
  • Coach and teach best practices to a range of sales associates with varying levels of knowledge on paid search, display media, and digital coupons
  • Work with National Media and Recruitment Team on full funnel campaign integration and campaign connection
  • Own budget and purchase order/invoice management, planning, and execution for all retail media investment, including funding changes and reporting to centralized forums

What can you expect from Mars?
  • Work with over 170,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

This role is based in one of our offices with regular in-office collaboration expected. Flexibility is a key enabler, empowering associates to make choices that support both business outcomes and personal needs, including occasional remote work.

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