2

Remote Shopify Chat Support Jobs in Secaucus, NJ

BD/Sales Associate (Remote)

New York, NY · On-site +1

$15.25 - $20.75/hr

... supporting both EVM and non-EVM chains ... ULTRADE utilizes a proven scalable B2B2C model as the "Shopify of DeFi '' with a Whitelabel SaaS ...

Provide support with photoshoots by researching locations, photographers and stylists. * Experience ... Shopify and Google Analytics. * You are proactive and self-starter, looking to gain cross ...

Provide support with photoshoots by researching locations, photographers and stylists. * Experience ... Shopify and Google Analytics. * You are proactive and self-starter, looking to gain cross ...

next page

Showing results 1-20

Remote Shopify Chat Support information

See Secaucus, NJ salary details

$39

$68

$83

How much do remote shopify chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote shopify chat support in Secaucus, NJ is $68.43, according to ZipRecruiter salary data. Most workers in this role earn between $46.44 and $81.39 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Shopify Chat Support jobs in Secaucus, NJ? For Remote Shopify Chat Support jobs in Secaucus, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Shopify Chat Support jobs in Secaucus, NJ look for? The top searched job categories for Remote Shopify Chat Support jobs in Secaucus, NJ are:
What cities near Secaucus, NJ are hiring for Remote Shopify Chat Support jobs? Cities near Secaucus, NJ with the most Remote Shopify Chat Support job openings:

Shopify Expert - Fully Remote | Upto $50/hr

Mercor

New York, NY • Remote

$50/hr

Full-time

Posted 3 days ago

New


Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Shopify Storefront Agent Evaluator
Type: Contract
Compensation: $40–$50/hour
Location: Remote
Commitment: up to 5 hours/week

Role Responsibilities

  • Evaluate the Storefront Agent by simulating real shopper interactions, including product discovery, comparisons, and inquiries about sizing, stock, shipping, and returns.
  • Grade responses based on Relevance, Accuracy, and Safety to ensure they meet shopper expectations and adhere to store policies.
  • Provide concise feedback on any failures to ensure clarity for team members not present during evaluation.
  • Work independently to deliver precise and repeatable judgments on agent performance.

Qualifications

Must-Have

  • Consumer e-commerce fluency — you shop online regularly and understand effective product recommendations.
  • Careful, consistent judgment — apply the rubric uniformly across responses.
  • Clear, concise written English — articulate reasons for response failures in a sentence or two.

Preferred

  • Hands-on Shopify merchant experience — familiarity with shopper behavior on Shopify stores.
  • Experience using AI shopping assistants or chat agents — understand common failure points.
  • Prior work evaluating, red-teaming, or annotating AI model outputs.
  • Familiarity with retail operations: catalog and variant structure, inventory, shipping, and returns policy.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.