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Remote Shopify Chat Support Jobs in Hialeah, FL (NOW HIRING)

Remotetravelcareers

Travel Customer Support

Miami, FL · Remote

$16.25 - $20.75/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

Paradigm

Customer Support Specialist - LollyLaw

Miami, FL · Remote

$17.25 - $23.25/hr

Support existing customers via chat, email, and phone * Diagnose and troubleshoot client issues ... Remote working flexibility * Company culture that encourages work / life balance * 100% paid PPO ...

ForgeFit

Remote Customer Service Specialist

Miami, FL · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

WHISKERS WORLDWIDE LLC

Be Seen First

Remote Telemedicine Veterinarian - Florida

Miami, FL · Remote

$30/hr

Remote Telemedicine Veterinarian - Florida Independent Contractor (1099) | $30 per completed ... chat, video, and email support to pet parents across the country through education, clinical ...

WHISKERS WORLDWIDE LLC

Be Seen First

Remote Telemedicine Veterinarian - Florida

Miami, FL · Remote

$30/hr

Remote Telemedicine Veterinarian - Florida Independent Contractor (1099) | $30 per completed ... chat, video, and email support to pet parents across the country through education, clinical ...

Morley

Art Director (Remote - Florida)

Miami, FL · On-site +1

$115K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Florida)

Miami, FL · Remote

$115K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Internal Career Site

Customer Service Representative (Remote)

Miami, FL · Remote

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and ... Customer Service Representatives provide appropriate service and sales backup support to achieve ...

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Showing results 1-20

All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Hialeah, FL

Remote Shopify Chat Support information

See Hialeah, FL salary details

$34

$60

$74

How much do remote shopify chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote shopify chat support in Hialeah, FL is $60.96, according to ZipRecruiter salary data. Most workers in this role earn between $41.35 and $72.50 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Shopify Chat Support jobs in Hialeah, FL?

For Remote Shopify Chat Support jobs in Hialeah, FL, the most frequently searched job titles are:

What job categories do people searching Remote Shopify Chat Support jobs in Hialeah, FL look for?

The top searched job categories for Remote Shopify Chat Support jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Remote Shopify Chat Support jobs?

Cities near Hialeah, FL with the most Remote Shopify Chat Support job openings:

Remote Shopify Chat Support jobs near you
Infographic showing various Remote Shopify Chat Support job openings in Hialeah, FL as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $126,791 per year, or $61 per hour.

E-Commerce, PLG Commercial (SaaS + Shopify)

Terrific

Miami, FL • Remote

Contractor

Re-posted 28 days ago

Job description

See something that should exist? Build it.
See a better way? Do it.

At Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI.

And we believe customer data should belong to the brands who earn it — not third-party platforms.


E-Commerce / PLG Commercial (SaaS + Shopify)

Terrific • Remote, Americas • Contract

About Terrific

Terrific Live is a social commerce platform that helps retailers, eCommerce brands, and media groups grow revenue through live, interactive, social-native shopping experiences on their own properties.

Our platform connects audiences and presenters in real time — streaming across Latin America, Europe, and Israel — and turns content into measurable commerce.

We power conversion directly inside owned channels — turning traffic into transactions and first-party data.

The Role

Terrific needs a PLG-oriented commercial operator who understands how e-commerce brands actually buy SaaS.

This role owns the Shopify ecosystem, marketplace motion, and mid-market e-commerce segment — where deals are won through product, distribution, and conversion loops, not just sales cycles.

You’ll sit at the intersection of Sales and Product: driving revenue while shaping how customers discover, adopt, and convert inside the product.

What You’ll DoRevenue Ownership (Mid-Market & PLG)
  • Own pipeline and revenue across e-commerce brands (primarily Shopify ecosystem)
  • Close $20K–$200K deals independently with DTC brands and mid-market companies
  • Convert product usage, trials, and inbound into paying customers
PLG & Conversion
  • Define and improve PLG conversion loops: free trial → activation → paid
  • Partner with Product to optimize onboarding, in-product conversion, and monetization
  • Analyze drop-off points and continuously improve conversion rates
Ecosystem & Distribution
  • Own Shopify App Store and ecosystem presence (and adjacent platforms)
  • Build relationships with Shopify partners, agencies, and commerce enablement players
  • Drive inbound through integrations, partnerships, and marketplace visibility
Customer Understanding
  • Understand how e-commerce brands evaluate and buy technology
  • Translate Terrific into clear ROI: conversion lift, AOV, engagement, revenue
  • Identify friction in the buyer journey — and remove i
What We’re Looking For
  • Proven experience selling SaaS to e-commerce brands
  • Deep understanding of Shopify, WooCommerce, Magento ecosystems
  • Experience working in or alongside PLG environments (self-serve, trials, in-product conversion)
  • Track record of closing mid-market deals ($20K–$200K range) independently
  • Strong commercial instincts — you think in revenue, not activity
  • Ability to work cross-functionally with Product to influence growth and conversion
  • Clear communicator who can simplify technical value into business outcomes
Preferred Background
  • Shopify Partners ecosystem or marketplace-driven SaaS companies
  • Commerce enablement platforms or retail tech
  • Experience selling to or working with DTC brands
  • Mid-market SaaS sales (not only enterprise)
  • Exposure to product-led growth environments and metrics
Why Terrific
  • Own a critical growth channel at the intersection of PLG and sales
  • Direct impact on revenue through both product and commercial motion
  • Work on a product tied directly to conversion and transaction value
  • High autonomy in a fast-moving, global team
  • Opportunity to define how Terrific wins in e-commerce at scale
Success Looks Like
  • You build a strong pipeline within the Shopify ecosystem quickly
  • You close your first deals within ~30-60 days
  • You improve trial-to-paid conversion through product and process changes
  • You drive consistent revenue at 3–5x cost within ~6 months
Required:
  • Deep experience in at least one of Terrific’s three commercial pillars — eCommerce, Marketing, or Media — and enough fluency across the other two to contribute credibly from day 1.
  • Terrific operates as a global company, and English is our primary business language. As such, all roles require fluency in written and spoken English.
 
Be part of the change that’s quietly reshaping how people discover and buy online.
Passionate about social media and e-commerce? Come build what’s next at Terrific.
 
Please note: We review every application carefully. While we may not be able to respond to everyone, we will reach out to candidates whose experience aligns with what we’re building.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.