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Remote Servicenow Itom Developer Jobs in Reston, VA

iTech AG

Senior ServiceNow Developer (354)

Arlington, VA · On-site +1

$62 - $85.50/hr

... ITOM in a federal delivery environment RESPOSIBILITIES Support configuration and testing of Now ... Application Developer (CAD) Exposure to federal IT environments or compliance-driven ServiceNow ...

iTech AG

Senior ServiceNow Developer (354)

Arlington, VA · On-site +1

$62 - $85.50/hr

... features, ITSM, and ITOM in a federal delivery environment RESPOSIBILITIES • Support ... Developer (CAD) • Exposure to federal IT environments or compliance-driven ServiceNow ...

Mondo

ServiceNow Developer

Mclean, VA · Remote

$40 - $48/hr

ServiceNow Developer, location is Remote. The start date is approximately 3 weeks from offer for this contract position. Job Title: ServiceNow Developer Location-Type: Remote Start Date Is:

NTT DATA Services

ServiceNow Developer

VA · On-site +1

$122K - $283K/yr

We are currently seeking a ServiceNow Developer to join our team in Chantilly (REMOTE), Virginia (US-VA), United States (US). Job Summary: NTT DATA is seeking a seeking a highly motivated and ...

Comcast

ServiceNow Developer

Reston, VA · On-site +1

$56.25 - $77.25/hr

... remote option.) Job Summary Comcast Business IT is seeking a motivated ServiceNow Developer to ... support the development, configuration, testing, and enhancement of enterprise ServiceNow solutions.

Comcast

ServiceNow Developer

Reston, VA · On-site +1

$101K - $152K/yr

... remote option.) Job Summary Comcast Business IT is seeking a motivated ServiceNow Developer to ... support the development, configuration, testing, and enhancement of enterprise ServiceNow solutions.

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Remote Servicenow Itom Developer information

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How much do remote servicenow itom developer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote servicenow itom developer in Reston, VA is $64.66, according to ZipRecruiter salary data. Most workers in this role earn between $54.04 and $74.28 per hour, depending on experience, location, and employer.

What is a Remote ServiceNow ITOM Developer?

A Remote ServiceNow ITOM Developer is a specialized IT professional who designs, builds, and customizes IT Operations Management (ITOM) solutions on the ServiceNow platform, all while working remotely. Their responsibilities typically include implementing ServiceNow modules such as Discovery, Service Mapping, Event Management, and Orchestration to automate and optimize IT operations. They collaborate with stakeholders to understand requirements, develop integrations, and ensure efficient management of IT infrastructure and services within an organization.

What are the key skills and qualifications needed to thrive as a Remote ServiceNow ITOM Developer?

To thrive as a Remote ServiceNow ITOM Developer, you need expertise in ServiceNow IT Operations Management modules, scripting, and a background in IT infrastructure, usually supported by a relevant degree or ServiceNow certification. Familiarity with ServiceNow Discovery, Service Mapping, Orchestration, and integration tools is essential, alongside experience with REST/SOAP APIs and CMDB management. Strong problem-solving, communication, and self-motivation are crucial for effective remote collaboration and project delivery. These skills ensure seamless implementation and maintenance of ITOM solutions, driving operational efficiency and business continuity.

What are some common challenges faced by Remote ServiceNow ITOM developers, and how can they be addressed?

Remote ServiceNow ITOM Developers often encounter challenges related to collaborating with cross-functional teams in different time zones, maintaining clear communication, and ensuring smooth integration of ITOM modules with existing infrastructure. To address these challenges, it’s important to establish regular virtual meetings, utilize detailed documentation, and leverage collaboration tools like Slack or Microsoft Teams. Staying proactive in communication and being adaptable to changing project requirements can also help developers thrive in a remote setting.

What is the difference between Remote Servicenow Itom Developer vs Remote Servicenow Configuration Manager?

AspectRemote Servicenow Itom DeveloperRemote Servicenow Configuration Manager
CertificationsServiceNow Certified Implementation Specialist, ITOM certificationsServiceNow Certified System Administrator, ITOM certifications
Work EnvironmentDevelops and maintains ITOM modules, scripting, integrationsOversees configuration, manages CMDB, ensures system integrity
Industry UsageUsed by organizations implementing ITOM solutionsUsed by organizations managing ServiceNow configurations and assets

The Remote Servicenow Itom Developer focuses on developing and customizing ITOM modules, while the Remote Servicenow Configuration Manager manages system configurations and CMDB data. Both roles require similar certifications and are essential in ServiceNow environments, but their core responsibilities differ in development versus configuration management.

What are the most commonly searched types of Servicenow Itom Developer jobs in Reston, VA?

The most popular types of Servicenow Itom Developer jobs in Reston, VA are:

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For Remote Servicenow Itom Developer jobs in Reston, VA, the most frequently searched job titles are:

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The top searched job categories for Remote Servicenow Itom Developer jobs in Reston, VA are:

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Cities near Reston, VA with the most Remote Servicenow Itom Developer job openings:

Remote Servicenow Itom Developer jobs near you
Infographic showing various Remote Servicenow Itom Developer job openings in Reston, VA as of August 2026, with employment types broken down into 82% Full Time, 4% Part Time, and 14% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $134,498 per year, or $64.7 per hour.

Senior ServiceNow Developer (354)

iTech AG

Arlington, VA • On-site, Remote

$62 - $85.50/hr

Full-time

Re-posted 4 days ago

Job description

OVERVIEW

iTech AG is seeking an experienced Senior Developer / Technical Consultant to provide focused implementation and configuration support on a complex ServiceNow engagement for a federal agency customer. Working under the direction of the Lead Developer, this individual will execute platform build tasks, support AI feature configuration and testing, contribute to CMDB and ITSM workstreams, and ensurequality through structured environment promotion and QA activities. The role requires solid ServiceNow fundamentals, strong attention to detail, and the ability to operate semi-independently on assigned deliverables within a structured delivery framework. The successful candidate will be a reliable, detail-oriented contributor who takes ownership of assigned tasks and maintains thorough documentation throughout the engagement lifecycle. This is an excellent opportunity for a mid-level ServiceNow practitioner looking to deepen expertise across AI features, ITSM, and ITOM in a federal delivery environment

RESPOSIBILITIES

Support configuration and testing of Now Assist for ITSM features including incident summarization and resolution note generation, following technical guidance from the Lead Developer
Assist with generative AI prompt tuning tasks and validate AI outputs against client quality and compliance standards prior to environment promotion
Contribute to AI Search setup, document indexing configuration, and Knowledge Base governance rule implementation
Execute user acceptance testing scripts for AI-driven capabilities and document results ahead of production promotion
Develop and configure ITSM workflows, forms, UI Policies, Client Scripts, and notifications as directed by the Lead Developer
Build and maintain Flow Designer automations and service catalog items aligned to client operational requirements
Implement CI linkage enforcement on Incident and Change records; support legacy data cleanup and field rationalization activities
Document all configuration changes accurately in update sets, change records, and engagement tracking tools
Assist with CMDB data quality analysis including identification of orphaned CIs, duplicate records, and misclassified assets
Support Discovery scope analysis and data ingestion review for third-party sources as directed
Contribute to IRE reconciliation rule review and help document current-state findings for planning and assessment artifacts
Execute unit and integration tests across lower environments per established test plans; log defects, track remediation, and re-test fixes prior to controlled production promotion
Participate in sprint reviews, daily standups, and technical working sessions with the Lead Developer and client stakeholders
Maintain configuration documentation including update set logs, test results, and environment-level change records throughout the engagemen

QUALIFICATIONS

Three to five years of hands-on ServiceNow configuration and implementation experience
Solid working knowledge of ITSM modules including Incident, Problem, Change, Service Catalog, and Knowledge Management
Proficient with Flow Designer, Business Rules, Client Scripts, UI Policies, Update Sets, and basic GlideRecord scripting
Experience executing structured test plans, writing test cases, and documenting defects in multi-environment ServiceNow deployments
Familiarity with Now Assist, AI Search, or generative AI features in ServiceNow; demonstrated willingness to develop hands-on expertise on engagement
Working understanding of CMDB structure, CI classes, and basic Discovery concepts
Experience working in Agile or structured delivery frameworks with a Lead Developer or Architect providing technical direction
Strong written communication skills for configuration documentation, test artifacts, and status reporting
Comfortable collaborating with both technical and non-technical stakeholders in a regulated federal environment

PREFERRED QUALIFICATIONS

Second CIS certification in a relevant domain (Customer Service Management, ITOM, or equivalent)
Certified Application Developer (CAD)
Exposure to federal IT environments or compliance-driven ServiceNow implementations
Hands-on experience configuring or testing Now Assist features including incident summarization or AI Search
Familiarity with CMDB data quality concepts, IRE configuration, or ServiceNow Discovery
Experience contributing to Integration Hub configurations or REST API-based integrations within ServiceNow
Performance Analytics or reporting experience including dashboard configuration and indicator setup

EDUCATION

Bachelor's Degree or equivalent years of experience
ServiceNow Certified System Administrator (CSA)
Certified Implementation Specialist - IT Service Management (CIS-ITSM)

SECURITY

Ability to obtain and maintain public trust
Pursuant to government contracts, US Citizenship is required
iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to reasonableaccommodations@itechag.com. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.
Employment Type: Full-Time

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